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Stamford Ford Lincoln
Stamford, CT
2,038 Reviews
Welcome to Stamford Ford! Located in Stamford, CT, Stamford Ford has been Connecticut's #1 Ford & Lincoln dealer for over 10 consecutive years! We have also been ranked as one of the top 100 Ford Dealers in the country for Customers Service for six consecutive years. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Stamford Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,038 reviews
June 30, 2014
A Seamless Experience Stamford Ford Lincoln was by far my best car buying/leasing experience. From my salesman, to management and to financing, they were honest in pricing, Stamford Ford Lincoln was by far my best car buying/leasing experience. From my salesman, to management and to financing, they were honest in pricing, fair in negotiation and went the extra MILES to explain to me how my car worked as well as the financing. I will not go anywhere else for a car or truck again. JorgeZ More
by jzamacona
Employees Worked With
Other Employees :
Tony Siciliano, Richard Spelling
June 26, 2014
Enjoyable experience with Stamford Ford Lincoln Marco Salazar guided me through the purchase of a new Ford Explorer with ease covering in detail options, prices, and availability. I was thrilled wh Marco Salazar guided me through the purchase of a new Ford Explorer with ease covering in detail options, prices, and availability. I was thrilled when he found the very car in the color I wanted within a couple of days. The agency was very hospitable with smiles and offers to help. At the very end of the buying process all the new equipment, buttons - mirrors - radio options were patiently explained to me. I drove out of the agency confident and happy with my new silver Explorer. Thank you Marco. Sincerely, Mrs. Gale Hartch More
by xennis
Employees Worked With
June 26, 2014
Sales We dealt with Barry Pasqualini during our purchasing process. Barry was great to work with. He was very helpful in trying to meet our needs for the ne We dealt with Barry Pasqualini during our purchasing process. Barry was great to work with. He was very helpful in trying to meet our needs for the new car. More
by harv99
June 26, 2014
Can I Get your deposit Now Drove 90+ minutes to test drive a vehicle listed on line. Salesman too busy so I was helped by another but Barry would check in with us as he passed Drove 90+ minutes to test drive a vehicle listed on line. Salesman too busy so I was helped by another but Barry would check in with us as he passed by. Once we started to negotiate pricing and trade found out they had a deposit, But I could leave a backup deposit in case the current buyers financing fell through. Told them to contact me if it fell through. Following Friday received an e-mail telling me vehicle was still available and to contact them with my deposit. Got the message after work (you know that stuff we do to pay for these things) so had to call Saturday. Got voicemail each time I called and left message I would try again during breaks when I could Saturday but if didn't connect I would call with a deposit Monday since I was instructing at an event ALL day Saturday. Every communication from Stamford started with 'When Are You Leaving The Deposit". I still did not have a final price for the vehicle. Sales Called midday Saturday using caller ID to ask again for a deposit. Told them I would call Monday and that all messages left stated I was tied up Saturday but I WOULD be completing the sale. Monday took three attempts before I was given a final price which included the trade-in value given two weeks earlier when I first stopped by. Arranged my own financing and showed up 10 minutes late to pick up car. Was scolded by Barry for being late. Remember I am the one holding the $20k in bank checks now. . 2 hours later I finally was able to leave. Most of the information I received from Barry had to be corrected by Tony Siciliano regarding warranty's etc. Got as far as 95 (about 2 miles) and every time I used the brakes on 95 the whole front end would shake violently. Got back to the dealership 15 minutes after I had left and most of the staff , including my salesman had already Booked for the weekend. Tony provided me a loner so I could make the 90 minute drive home while the fixed the brakes and other inoperative systems on the Ford Certified Car that hadn't been fixed prior to delivery. Was told for the other systems (such as the SYNC) to use the warranty if I did not want to drive all the way cross state to Stamford. Following week car was delivered to me and loaner picked up. A Ford Certified Used Car should not be delivered to the customer unsafe for the road when the highway is less than 5 minutes away. Received only 1 response to multiple e-mails from Dominic Franchella who lists himself as Dealer Principle and was introduced as owner. Like the car, Tony Siciliano and Clay Morsey were great when everyone else was gone but I would not trust this dealership again More
by Flex2011
Employees Worked With
Other Employees :
Tony Siciliano, PJ Uva
June 25, 2014
Awesome Dealership My experience with this dealership was excellent! I have no complaints at all. Sales rep.,Lena, helped me get the car I wanted and Tony was the man to My experience with this dealership was excellent! I have no complaints at all. Sales rep.,Lena, helped me get the car I wanted and Tony was the man to go to get approved for the payment I wanted!! I got the car I wanted with the payment I wanted! Very happy with my new Escape Titanium! Thank you so much to all the team in Stamford Ford. Karem Fox More
by Mrskfox
Employees Worked With
Other Employees :
Tony Siciliano, Andres Cadena
June 25, 2014
Great Salesman We worked with Marco and he was very thorough and followed through. He got us in the car we wanted in a very timely fashion. Neither of us engaged in We worked with Marco and he was very thorough and followed through. He got us in the car we wanted in a very timely fashion. Neither of us engaged in that old school car buying gamesmanship - so the transaction was fast, made sense and got done fairly! Good to do business with! Satisfied with our sales experience. More
by JH-S
Employees Worked With
June 25, 2014
Don Febbraio comes through again! We recently purchased a used Ford Escape from Don Febbraio. We have lucked out with Don! We called and mentioned what type of car we needed and Don li We recently purchased a used Ford Escape from Don Febbraio. We have lucked out with Don! We called and mentioned what type of car we needed and Don listened. Within 2 weeks Don had found us exactly what we were looking for. Don has followed up with us making sure that everything is as it should be. He really cares. We highly recommend Stamford Ford and Don & Chris Febbraio!! More
by sheilagoggin
Employees Worked With
Don Febbraio
June 24, 2014
They get it done Our sales guy Michael was able to get us the price we wanted to spend on our new vehicles. He got it done quick and we were on the road in a couple of Our sales guy Michael was able to get us the price we wanted to spend on our new vehicles. He got it done quick and we were on the road in a couple of days. The GM and Owner personally thanked us for our business. Not sure you can ask for any better service. More
by joetibbs
Employees Worked With
June 24, 2014
Above and beyond any service I've ever received I thought is necessary to post my experience at a Stamford Ford because I've never had such a professional, caring and most of all, thoughtful experie I thought is necessary to post my experience at a Stamford Ford because I've never had such a professional, caring and most of all, thoughtful experience. My visit to Stamford ford was to find a side truck for my husband- a surprise gift for him. I called and spoke with Michael Mykytey. He was so nice right away I was at ease dealing with him. The truck I originally inquired about was no longer available but Michael said he would do some research and get back to me. I raised my budget a bit and called Michael, hoping this would greater my chances of finding a truck. It worked! He informed me they had something and I told him I would be right over. When I walked in, I was immediately greeted and asked if I would like anything to drink. Jokingly I replied " yes, a scotch on the rocks" I settled for a cold bottled water. Michael knew the truck was a gift and since my husband was with me, Michael played along. We found a truck we loved, Michael made the magic happen and the deal was done. When I arrived the next day to pick up the truck, Michael said he had a gift for me.....a bottle of scotch! I have stayed in some of the best hotels in the world and never has anyone put that much thought into doing something so special. Taking the time to purchase it, have it wrapped and given to me is just jaw-dropping. Immediately, I wanted to thank the general manager, Tom Zvon and let him know how special it is to have an employee that that. Thank you- thank you Michael for making this purchase so great. More
by ElizabethM2014
Employees Worked With
June 21, 2014
My Great Exprience at Stamford Ford I had my car serviced at Stamford Ford last month and the service was wonderful. When I walked in the door I was greeted by Scott Ferrara. He made me I had my car serviced at Stamford Ford last month and the service was wonderful. When I walked in the door I was greeted by Scott Ferrara. He made me feel welcomed. When my car was done Scott went over what was exactly done to my car. He also told me that I would be getting an email or call to set up my next service appointment in about 5 months. I have been leasing my cars for over 20 yrs. now with Stamford Ford and everyone makes me feel like I am family. Donna Vitti More
by Donna8859
Employees Worked With
