Stamford Ford Lincoln

Overall a wonderful experience from start to finish! Before I begin my review I would like to point out that this is not the first time I've purchased a car from a dealership (dealerships I won't name be Before I begin my review I would like to point out that this is not the first time I've purchased a car from a dealership (dealerships I won't name because thats not relevant for this review) and I've never once felt like I didn't get swindled into buying a car that I wasn't sure about. Every car I've owned prior to this one it only took a week for me to wish I'd put more thought into the decision. The stigma around car salesman had proven to be true for all of my adult life and this time around I was almost scared/anxious about the entire thing. Anyways, enough about past experiences that were horrible, let's talk about Stamford Ford. When I walked into the dealership it was very close to closing time and I expected to feel rushed or simply told to come back tomorrow (that happened to me before at a previous dealership) but to my surprise I was met with open arms and hours after the dealership was supposed to be closed I had taken a test drive, reviewed all of my options, and felt no pressure to buy that day. Chris was highly recommended by my girlfriends father so he took care of us when me and my mother first arrived. We explored options and then I was introduced to Judy who was extremely kind, easy going and knowledgable of any car I had questions about. I recall Judy at one point offering to let me speak with a "tech guy" to help me understand all the bells and whistles but I didn't feel like that was even needed because of how well she broke down how the car works inside and out. Judy has a personality that makes you feel as if you already knew her and had already developed a friendship, it's hard to explain but it was comforting. When I made the choice and picked the perfect Ford Fusion to fit my needs Judy introduced me to Andres and we began the paperwork process. Andres was beyond efficient and patient in walking me through the paperwork and making sure I understood everything about my lease and what was expected of me. I never once felt like I was signing something that I didn't fully understand. Once the process was done and the car was mine Judy walked me to the car and took another half hour making sure I understood everything fully. I already had a pretty good idea of how everything worked but I was thankful to have someone on my side who truly wanted to make sure I was driving away with a full knowledge of the car. I would recommend that anyone interested in a Ford or Lincoln go to this dealership. From the excellent customer service to the laid back atmosphere at Stamford Ford I for once in my life am not seconding guessing anything and feel very secure in my purchase. Because of this single experience I can proudly say that Ford has a loyal customer. More

Good experience in stamford I had good experience in Lincoln ford dealer in stamford .and of course with the sale person MR Michael mykytey the experience was100/100 gooooood. I had good experience in Lincoln ford dealer in stamford .and of course with the sale person MR Michael mykytey the experience was100/100 gooooood. Thanks to my Ukrainian friend More

Fair dealing when we came in with quotes for similar vehicles from the internet from 4 states around. Delivered on their promises to prepare vehicle to our satis when we came in with quotes for similar vehicles from the internet from 4 states around. Delivered on their promises to prepare vehicle to our satisfaction. Good follow-up. Offer to come back for a particular service at no cost. More

Best car purchasing experience ever The entire process was pleasant, efficient and highly professional. The exact car we wanted was located for us and delivered in a week with the extra The entire process was pleasant, efficient and highly professional. The exact car we wanted was located for us and delivered in a week with the extra accessory we requested installed and ready to go. The salesman spent as much time as we wanted in explaining the car's features, both before and after delivery. He left us with an open ended invitation to stop in any time if we needed anything. He followed up with a phone call as well. This dealership really has its act together. More

Excellent Dealership - Excellent Sales Rep! We have worked with Miles Mobius for years and he has never let us down. He has always been our "go to" guy. You tell Miles what you are looking for We have worked with Miles Mobius for years and he has never let us down. He has always been our "go to" guy. You tell Miles what you are looking for and he puts the deal into a simple/ understandable terms. His recommendations are always spot on. You could not ask for a better representative. I would strongly recommend him to anyone interested in a new Ford or Lincoln. More

Servuce Excellent! good & timely service was provide in accordance with the original estimate. I will continue with this Ford location for all my auto repair Excellent! good & timely service was provide in accordance with the original estimate. I will continue with this Ford location for all my auto repair needs. More

Excellent Experience! I ended up leasing a car from this dealership after visiting a few ford dealers in the area. The salesman, Clay, I worked with was great. He was per I ended up leasing a car from this dealership after visiting a few ford dealers in the area. The salesman, Clay, I worked with was great. He was personable and very efficient, also not pressuring at all (in a way which ends up being a reason to leave). That's the way a car buying experience should be. I also met the owner and sales manager, both great people to work with and once again, incredibly efficient. I would recommend this dealer to anyone looking to buy a Ford. Overall great experience. More

Couldn't be happier! I have been driving Ford products for 20 years. When we needed extra room for a new addition we decided to look into the 2014 Ford Explorer. Richard S I have been driving Ford products for 20 years. When we needed extra room for a new addition we decided to look into the 2014 Ford Explorer. Richard Spelling was perfect. He explained all the new features and helped us customize a vehicle that was everything we wanted and a price we could afford. He also kept us informed during every stage of the purchasing process. Tony Siciliano assessed my trade (an F-150 I had purchased in Florida that did not have 4x4...not an option in the frozen tundra of Connecticut) and was very fair compared to what I had researched on Edmunds.com. Tony also handled the sales paperwork. He explained every figure in detail and configured the warranty to suit our driving habits. There are a lot of "bells and whistles" in cars today and Dan assisted me in figuring them all out. He even uploaded wallpaper to customize our computer screen! And to think, my first car didn't even have electric windows! Now for the vehicle...it is amazing. The ride is smooth, the features are extremely convenient and intuitive, and the seating is very comfortable. Even the lift gate was such a convenience when we were loading groceries yesterday! Thank you Richard, Tony, and Dan for all of your assistance! Very happy! More

Our second car! All the people were professional and very helpful. Don's introductory remarks won us over when he asked if we were looking for a new or pre-owned car. All the people were professional and very helpful. Don's introductory remarks won us over when he asked if we were looking for a new or pre-owned car. No other company had encouraged us to shop for both. We bought a black pre-owned car and named it "8-Ball." Dan's explanation of special features was very helpful. Thank you - we are pleased. More

Exceptional Customer Service I purchased a used 2010 Ford Edge from this dealership on 4/26. The salesperson that assisted me, Judy Walters, was very knowledgeable and accommodati I purchased a used 2010 Ford Edge from this dealership on 4/26. The salesperson that assisted me, Judy Walters, was very knowledgeable and accommodating with all of my questions. To put it short, she was awesome! This is the 3rd used car I purchased and I have never experienced customer service as I did here. Everyone was friendly and courteous. Everyone from Judy, Neil, Tony and Scott made my bar buying experience a positive one. Even when I had to take the car back for some minor and unexpected repair work, I was taken in immediately and provided with updates. I would highly recommend shopping at Stamford Ford Lincoln! More