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Stan McNabb Chevrolet Cadillac of Columbia
Columbia, TN
1,782 Reviews
Since 1980, Stan McNabb has been going by the old school rule of "treating others the way you want to be treated." We are excited to bring this level of service to our new Chevy Cadillac dealership in Columbia,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,782 reviews
October 12, 2020
Great service, everyone was friendly & made us feel welcome. They were patient, not pushy. Glad we could help Antario seal the deal on his first sell. welcome. They were patient, not pushy. Glad we could help Antario seal the deal on his first sell. More
by Hightowers
Verified CustomerEmployees Worked With
Chris Johnson, David Sykes, Antario Dotson
October 12, 2020
The person I originally spoke to LB was not allowed to help me when I pulled into the garage of Stan McNabb. Instead, I got this horribly rude man who jumped to it just because my car is a corvette. He ne help me when I pulled into the garage of Stan McNabb. Instead, I got this horribly rude man who jumped to it just because my car is a corvette. He never said hello or introduced himself, and was a complete jerk to me. Other staff there heard how rude he was and they all apologized later to me for his rudeness. He argued with me about the price of a “used car check up.” And when I told him that the flashers did not work, he rudely informed me that it would be an additional $120 and when I told him that Walker Chevrolet was willing to check it out, his response to me was, sarcastically “okayyyy?” In other words, “so take there lady, I don’t really give a rip.” He was rude, condense ding, he never answered his phone when I called to check on the car. And when I called the shop, LB told me that he turns his phone off while he’s gone to lunch. I’m in real estate and I can’t imagine how poor my business would be if I turned my phone and didn’t answer calls when a client calls me. It was probably the worst experience I’ve ever had with any automotive dealership ever. On top of all of that I’m not sure they even looked over the engine of the car to ensure that my purchase was a good purchase because the only report that I got back was a broken vanity mirror, and that the flashers didn’t work which I knew before taking it into their shop. Needless to say me nor my Corvette will be back for their business. More
by CorvetteAnnie
Employees Worked With
Patrick Carlson
October 12, 2020
It went as expected. They got me in and out quickly. I have no complaints about the service I received while visiting their department for an oil change. have no complaints about the service I received while visiting their department for an oil change. More
by R
October 12, 2020
Salesman was extremely kind and helpful did everything to help me out. Very knowledgeable. Very good at explaining terms and fees. Finance was very kind and helpful help me out. Very knowledgeable. Very good at explaining terms and fees. Finance was very kind and helpful More
by jewelry_jane
Employees Worked With
Chris Johnson, Andrew True, David Sykes, aaron jones
October 10, 2020
In and out of service department quickly. Lori was great. Got there first thing in the morning. She was very friendly. Made the experience less painful. Got there first thing in the morning. She was very friendly. Made the experience less painful. More
by mark.kraska
Employees Worked With
October 09, 2020
I couldn't have asked for better service! I was somewhat a challenge with financing but they were all amazing and funny and very supportive!! a challenge with financing but they were all amazing and funny and very supportive!! More
by jcarlson5
Employees Worked With
Other Employees :
Chris Johnson, Matt " Big G " Grisham, Patrick Carlson, David Sykes, Antario Dotson
October 08, 2020
Service dept trid to overcharge me for an oil change. nDealership would not give ny paperwork to me4 because I paid for a new car with a check. nDealership would not give ny paperwork to me4 because I paid for a new car with a check. More
by rrjohns2323
October 07, 2020
The Service Department went far above what you would expect. I had knee replacement surgery so they knew it was difficult for me to get around so they picked up my vehicle at my office, changed the oil expect. I had knee replacement surgery so they knew it was difficult for me to get around so they picked up my vehicle at my office, changed the oil, etc. and washed and vacuumed the interior. Wonderful helpful people. I have bought several vehicles from this dealership and the customer service was wonderful. I highly recommend anyone looking for a new vehicle to see Stan McNabb of Columbia. More
by sally.woodard
Employees Worked With
Other Employees :
Patrick Carlson, Nancy Shook, Christina Ortiz
October 06, 2020
Andy was very helpful with our recent vehicle purchase. We are very pleased with the experience that we had at Stan Mcnabb of Columbia Tn. Thank you Andy! We are very pleased with the experience that we had at Stan Mcnabb of Columbia Tn. Thank you Andy! More
by kneal6
Employees Worked With
Andy Rose
October 05, 2020
They were very easy and prompt on the delivery of my new truck. They met my price with out haggling back and forth. It was a very positive experience. Thank you! truck. They met my price with out haggling back and forth. It was a very positive experience. Thank you! More
by bjoyner0
