Stingray Chevrolet

Amazing customer service My service woman was wonderful she got me out in an hour couldn’t ask for more I will always go to Dorinda for my service needs My service woman was wonderful she got me out in an hour couldn’t ask for more I will always go to Dorinda for my service needs More

Purchase of 2018 Toyota Tacoma 4x4 Dave Haro was friendly, efficient and very helpful with answering all our questions about the new vehicle. I mistakenly left a small briefcase in the Dave Haro was friendly, efficient and very helpful with answering all our questions about the new vehicle. I mistakenly left a small briefcase in the car we traded in. Dave created a carton for it and shipped it overnight FedEx together with two additional items we left behind, going above and beyond what was required. More

Aggravating at first. Made right in the end. I felt like I was caught in the middle of a "Pissing" contest between my salesmen " Brad" and the service dept. When I bought my Silverado, I purchase I felt like I was caught in the middle of a "Pissing" contest between my salesmen " Brad" and the service dept. When I bought my Silverado, I purchased retrieval hooks for the front. I know I can buy the hooks on the internet for about 20$, but I paid the 225$ through Chevrolet for the install job. I took the day off work after being told I could have it done on a Sat. by Brad. Which wasnt the case. After 3 hrs I was appalled at the installation. It was horrific! Brad, Larry And another Salesman agreed it was the worst they had seen. Whis I had pictures to attach, but im sure the people involved will remeber. Needless to say I was pretty upset at the waste of time and the installation! It was corrected timely. I was given a loner Truck. It was also delivered to my house. A new front skirt was ordered and installed on my truck at the cost of Stingray, which I appreciate greatly! I feel the need to mention the names of everyone involved in making this right timely and correctly. I appreciate the professionalism of these individuals. A big thanks to Larry Hanson, Bruno Onetti, and Lisa Rice. I was told the problem was I should have had to order a new front skirt for the retrieval hooks. The hooks are sold in your catalog seperately. So i dont quite understand that. I would have been more than happy if they would have just done a better job with the existing knock outs on the original skirt. It was corrected though and again I appreciate it and everyone involved. My Truck looks great! More

Knowledgeable Sales Person and a Great Deal Sales person was very helpful and knowledgeable about the Chevy Silverados. Great buy and paper work processed in record time. Thank you Michael and Sales person was very helpful and knowledgeable about the Chevy Silverados. Great buy and paper work processed in record time. Thank you Michael and Justin. Job well done! More

Oil change Came in without an appointment. Francisco Chevez Took everything and then was that within 20 to 30 minutes. I have been using him as my contact for Came in without an appointment. Francisco Chevez Took everything and then was that within 20 to 30 minutes. I have been using him as my contact for 3 to 4 years, cannot say enough about his ability and his help. In my busy world he assist me and I do appreciate it. Thank you Francisco, job well done sir as usual More

Indifferent Service Bought a New Silverado and wanted the tires (rubber only) on my old Silverado installed on the new truck. The tires on the old truck were new Micheli Bought a New Silverado and wanted the tires (rubber only) on my old Silverado installed on the new truck. The tires on the old truck were new Michelin (80,000 miles tread life) tires and produced a smooth and vibration free ride: much better than the original tires. Explained to the service rep what I wanted to do, and made an appointment for 9:30 AM. I arrived at 9:30, then at 11 AM, I asked the Service person why the truck was still setting in the service lane. The answer was that I made an appointment to see him and not to do work on the truck. Not a good answer. I then talked to the service director who told me that they needed two lifts to do the work and it would take a while to free up the two. Not satisfactory since they new that when I made the appointment. After I protested, the work was completed and I got out of the dealership around 12:30. If I had not protested, I would still be sitting in the service waiting room. More

Bill was very friendly and helpful Bill was friendly. he answered all the service questions we had. and keep us update on the progress of our truck. Advise of other services we might wa Bill was friendly. he answered all the service questions we had. and keep us update on the progress of our truck. Advise of other services we might want in the near future. Thank you Bill More

Disappointment. Could not complete assigned tasks. Will take a return visit. Necessary information was not provided. It was very surprising that such obvious repairs Could not complete assigned tasks. Will take a return visit. Necessary information was not provided. It was very surprising that such obvious repairs could not be provided. More

Awesome The service writer was very kind and fast. He had my vehicle in and out of the shop and back on the road better than the way it came in . The service writer was very kind and fast. He had my vehicle in and out of the shop and back on the road better than the way it came in . More

Nice appearance - too busy - I’ll go somewhere else Took my new vehicle in for service - the car had a problem on a trip north We were concerned about the reliability of this car They had us sched Took my new vehicle in for service - the car had a problem on a trip north We were concerned about the reliability of this car They had us schedule an appointment for a week later Additionally, when we bought the vehicle, we were told the first two (2) oil changes were included (free) - when we went in we were told they had no record of this This vehicle has Nitrogen filled tires - the service department said there “Nitrogen equipment was broken, so they filled with “AIR” UNEXCEPTIONABLE The car is 9 months old and now my wife wants to trade it in - We are going to the FORD Dealership Tomorrow More