4,610 Reviews of Stingray Chevrolet - Service Center
I come to this dealership for oil changes for my 2011 Kia Forte and always receive great service from the Service department. I enjoy having my car serviced at Stingray. Forte and always receive great service from the Service department. I enjoy having my car serviced at Stingray. More
Thank You Jaramiah for keeping me updated on my truck repair and Thank You BJ for Mali g sure I was able To get around d while my truck was being fixed. YALL ROCK! repair and Thank You BJ for Mali g sure I was able To get around d while my truck was being fixed. YALL ROCK! More
good experience did anexcellent job on truck kept us informed on what was being done and how long it would take when the y were done they made a convienent time we c did anexcellent job on truck kept us informed on what was being done and how long it would take when the y were done they made a convienent time we could pick it up More
The service man Jeremiah was excellent and I will continue to bring my 2017 grand sport Corvette there to get serviced from now on and if l decide on getting a newer Corvette I will buy it at Stingra continue to bring my 2017 grand sport Corvette there to get serviced from now on and if l decide on getting a newer Corvette I will buy it at Stingray’s and thanks again. More
I had a scheduled apt for repairs,check engine lite, on Monday. Stingray had my vehicle for TEN days and didn’t address the issue. I called and said I’d be picking up my vehicle that afternoon. And when Monday. Stingray had my vehicle for TEN days and didn’t address the issue. I called and said I’d be picking up my vehicle that afternoon. And when I was pulling into the lot Joe called and had a diagnosis. Ten days is far to long to have my vehicle to sit and not be diagnosed. I took my vehicle to Tampa and they fixed the issue in 24hrs. All under warranty too. More
Excellent service, very accommodating. I’m very pleased with Stingray Chevrolet’s service department. Ricky was very helpful & accommodating & he answered all my questions professionally & honestly. with Stingray Chevrolet’s service department. Ricky was very helpful & accommodating & he answered all my questions professionally & honestly. More
Service I have a 2016 Camaro SS and I have had to bring it in before with Transmission issues and Stingray has always treated me great and this last time was I have a 2016 Camaro SS and I have had to bring it in before with Transmission issues and Stingray has always treated me great and this last time was no different except my advisor Dorinda Phillips when I dropped it off she was not the friendliest and she told me not expect a call from her until the car is done.I also had to use my tire warranty cause I had a nail in one, Dorinda called me to let me know that I needed all 4 tires which I talked to my husband and he said call her back and ask how much to put all new tires. So I called her back and she told me and I said sure lets do it. Well she was so rude that we decided to buy our on tires but still let Stingray put them on. I tried to call Dorinda for three days to let her know about the tires, could not get her to call me back so me and my husband came in and talked to her boss Mr. Lawson and he said to bring the tires in and they would put them on, so we did. Me and my husband brought the tires in and Lisa Rice(she was great) helps us bring in the tires and in front of her we told Dorinda not the do an alignment just put the tires on and balance and she repeated that back to us and said ok. So the next week Dorinda called me and said the car was ready and told me the total and I went to go pick up my car and she had done the alignment and I had to talk to Lisa Rice about this and she took care of it for me. I have never been talked to so badly by a person working in Costumer Service like Dorinda Phillips had talked to me. I understand that people can have a bad day or other costumers can be nasty to people working in customer service. But from day 1 I had always been nice to her and showed her respect but after the third time she was not nice I went to her boss. Every time I talked to Dorinda Phillips she had to always make sure that I new my car was under warranty so they were fixing it for free. Ok I get that it is under warranty but I bought the car and I am bringing it back to the dealer that I bought it from. Its not my fault that the transmission is having problems that is why it has a warranty and I bought the extended warranty too. I am very disappointed in my last visit with my advisor. More
Called about brake master cylinder that was installed by Stingray Chevrolet Service Department a few years ago, because it is leaking again. Was informed parts and labor were covered under warranty and sch Stingray Chevrolet Service Department a few years ago, because it is leaking again. Was informed parts and labor were covered under warranty and scheduled an appointment to bring it in. Took it to dealership and dropped it off. A few hours later I received a phone call to inform me that the person gave me wrong information and it wasn’t covered. If I had known this beforehand I wouldn’t have scheduled an appointment. It inconvenienced others and myself. Will definitely in the future make that I’m clear on information I receive and will hold the person to their word. Not angry, just frustrated and disappointed. More
Lisa was extremely helpful in setting up my appointment with my schedule. She went above and beyond and got my warranty information that I have been trying to get from Cox Chevrolet since February last yea with my schedule. She went above and beyond and got my warranty information that I have been trying to get from Cox Chevrolet since February last year. Jeremiah was very quick is getting everything setup and willing to notate prior damage caused by Cox Chevrolet at my request before leaving the vehicle for repairs. By far the best Chevrolet customer service I have dealt with since purchasing the car new last year. My regret is not being able to purchase form Stingray. Upon picking up my vehicle today I was greeted by Lisa once again and I believe Alicia. You service department does you a credit to your customer service standards. There was also a young male porter with dark hair who got my vehicle quickly as I was on a time crunch and pulled my vehicle to the front so I was able to leave immediately. Two thumbs up! More
Had a bit of an emergency issue and Dorinda made sure my truck was taken in immediately. The work was completed in a timely fashion and I was gone in a very short time truck was taken in immediately. The work was completed in a timely fashion and I was gone in a very short time More