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Stoops Automotive Group

Muncie, IN

4.9
708 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 708 reviews

October 11, 2021

The absolute best experience I ever had in buying a vehicle. Brett Estes was very responsive and went above & beyond with any questions or special requests I had. This is a no hassle, low pressure deal More

by melissaculy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Stoops Automotive Group responded

Thank you, Melissa, for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

October 11, 2021

Pat Bowen is the greatest car salesman in the whole wide world! Loved my car buying experience! More

by valpograd51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Stoops Automotive Group responded

Thank you for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

October 08, 2021

Pat did a great job I would use him again the only thing I didn't like was a hip in the windshield I noticed on the way home other then that easy to work with More

by marlowe9876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Stoops Automotive Group responded

Thank you for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

October 08, 2021

Great customer service and very professional! Mr. Brett Estes took care of all of our questions and concerns in a timely manner! More

by josuegarcia200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Stoops Automotive Group responded

Thank you for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

October 03, 2021

They are the nicest group of people. Great selection of cars. Pat Bowen was fabulous to work with!!! Highly recommend!!!! More

by Ebsneed3324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Abades
Oct 04, 2021 -

Stoops Automotive Group responded

Thanks so much for your feedback! We at Stoops Automotive love to hear about your experience! We are a Dealer For The People, which means we put our customers first. We believe everyone deserves to drive a Nicer, Newer car and no one should drive a car they hate. We really appreciate your review.

October 02, 2021

Larry Taylor is awesome! So helpful and so awesome at finding you the best deal and actually caring about what you want and need. Go see Larry at Stoops Auto in Muncie. We’ve bought from him twice now. H More

by Melissa B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Taylor
Oct 04, 2021 -

Stoops Automotive Group responded

Thank you for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

October 01, 2021

100 percent excellent customer service. Pat Bowen went above and beyond to make my first dealership experience a good one. More

by rebelmouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Stoops Automotive Group responded

Thank you for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

September 29, 2021

I took my Jeep in to get appraised with the intent of being low balled like most of the dealerships around here but that was not he case! I had a very pleasant conversation with my salesman and drove awa More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Stoops Automotive Group responded

Thank you, Tyler, for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

September 29, 2021

Pat Bowen is excellentHad to wait a long time to do Pat Bowen is excellent Had to wait a long time to do paperwork to purchase new vehicle. It was evening and they were very busy but only one manager a More

by ginadowning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Stoops Automotive Group responded

Thanks so much, Gina, for your feedback! We at Stoops Automotive love to hear about your experience! We are a Dealer For The People, which means we put our customers first. We believe everyone deserves to drive a Nicer, Newer car and no one should drive a car they hate. We really appreciate your review.

September 23, 2021

My 4th vehicle. Always have been happy with the service. Larry Taylor was excellent. Also enjoy that Stoops hires Ball State Football Members. More

by rstruelove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Abades, Larry Taylor
Sep 23, 2021 -

Stoops Automotive Group responded

Thank you for your positive review! The team at Stoops Automotive is thrilled to hear you had a great experience!

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