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Stoops Automotive Group
Muncie, IN
708 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 708 reviews
July 28, 2021
Jeff was a blast Ryan as well had a great time I appreciate them for everything finally got a car im proud to be seen in. Really made us feel like part of the stoops family I appreciate them for eve appreciate them for everything finally got a car im proud to be seen in. Really made us feel like part of the stoops family I appreciate them for everything. More
by David.semenick
Helpful July 27, 2021
Stoops’s by far is the best place to buy a car!!! Very reasonable and fair!!! Pat Bowen is the best salesman and very professional! reasonable and fair!!! Pat Bowen is the best salesman and very professional! More
by Jumiller29
July 27, 2021
After shopping around for Yukon’s for weeks, Stoops gave us a great deal on this Yukon. We didn’t have to spend hours “negotiating” on a price and it was a speedy process. us a great deal on this Yukon. We didn’t have to spend hours “negotiating” on a price and it was a speedy process. More
by Jon
Employees Worked With
Jeff Armstrong
July 26, 2021
Jeff was great to work with. He made the entire buying experience smooth. We look forward to working with him in the future. He's your guy if you need a vehicle. experience smooth. We look forward to working with him in the future. He's your guy if you need a vehicle. More
by Kenci
Employees Worked With
Jeff Armstrong
July 23, 2021
My experience in buying a car at Stoops was a pleasant, non-stressful experience! I had postponed getting another car for months and months because I was anxious about the process. For over 15 years I have non-stressful experience! I had postponed getting another car for months and months because I was anxious about the process. For over 15 years I have dealt with the Stoops Service Department, and they were wonderful! So I knew buying another car would definitely be with Stoops. Pat Bowen was wonderfully patient with me. To me, test driving was key, and he made sure I could check out all the driving situations that I was concerned about. Pat explained everything very thoroughly, and I was impressed by his willingness to answer any and all questions (even my trivial ones!). He urged me to contact him in the coming days if I have any further questions. Ryan was very helpful in processing the paper work for my purchase. I definitely am glad to continue my long experience with Stoops! More
by BB
July 16, 2021
It starts with Randy Stoops! Our experience with every member of the Stoops Automotive group has been first class. Pat Bowen is awesome to work with and has taken great care of our family! member of the Stoops Automotive group has been first class. Pat Bowen is awesome to work with and has taken great care of our family! More
by Mfleck1
Employees Worked With
July 14, 2021
Brett was absolutely amazing to work with and took the time to get to know my needs before offering options! The entire team was great and stayed late just to ensure that I got my car! time to get to know my needs before offering options! The entire team was great and stayed late just to ensure that I got my car! More
by Palmer1120
July 14, 2021
Great customer service! No hassle deal, great financing options. Friendly atmosphere at the dealership, everyone was very friendly and helpful. Financing department was also super helpful. options. Friendly atmosphere at the dealership, everyone was very friendly and helpful. Financing department was also super helpful. More
by Nhicks22
July 13, 2021
Thanks again Pat for making our auto buying such a pleasant experience. We appreciate all the explanation about the various cars we drove and looked at. We are very happy with our purchase and the c pleasant experience. We appreciate all the explanation about the various cars we drove and looked at. We are very happy with our purchase and the care we received while at Stoops. More
by nlmusick627
