Street Volkswagen of Amarillo

Exceptional service and attention to detail J.J. And Eli were awesome and went above and beyond to make sure the buying process was as easy as possible. They answered our questions and brought J.J. And Eli were awesome and went above and beyond to make sure the buying process was as easy as possible. They answered our questions and brought in others to answer when needed. They took the vehicle and had it professionally cleaned (having seats removed) to meet our expectations. J.J had a vehicle waiting with the seats warm on the day I had to bring the new vehicle in to have doorknobs replaced. Everything was taken care of in a very timely manner. Any time spent waiting with our kids was made much more comfortable due to snacks, drinks, and charging stations where our kids could complete homework. Our experience here was wonderful and we have shared that with friends and family. More

2018 Jetta Probably the best service I’ve been given at a car dealership. Very professional, quick, and honest. Worked with me through bad credit, and got me an Probably the best service I’ve been given at a car dealership. Very professional, quick, and honest. Worked with me through bad credit, and got me an amazing deal on a lease. More

GREAT SERVICE The service team there was awesome! They really help you get in the car you need! Great nice welcoming environment! Overall great experience! Definite The service team there was awesome! They really help you get in the car you need! Great nice welcoming environment! Overall great experience! Definitely recommend! More

Excellent Experience with The Volkswagen Family. I have to explain my car story in my life. I am an Indian here in USA on a work visa. Being a resident alien in USA without car life is miserable. I have to explain my car story in my life. I am an Indian here in USA on a work visa. Being a resident alien in USA without car life is miserable. I suffered alot with the used car that i bought in 2009 and was used until 2011. Lots of money spent on that car. No one guided and supported me at that point. With that ugly experience, when i started my 2nd term working in NM,USA in 2015 i was very careful in buying a car. First we decided not to buy a used one, and go for a brand new. On a fine sunny day we (me,my wife and my 2 daughters with an Indian uncle) started looking for different brand new cars in Amarillo. We went to almost all branded car showrooms and finally we decided to go with Honda or Nissan with a certain model by evening. After finalizing that we came out nissan showroom and saw volkswagen car showroom (which gave me a feel like it was the last one in that car world and in my search) and i said to my wife let us go and have a final look over there. Till that point i have no choice of volkswagon in my mind. I saw a person(David Ortiz) standing in front of the showroom near the cars and walking towards us.He was very respectful, very patient and we had a nice talk.He guided us to Shane Giese by saying there was a good deal for people like me.There onwards Shane and David were both explaining me about leasing car instead buying and their benefits.We were very impressed with his info and decided in that last minute to buy Passat sedan type in March2015. The whole process went pretty fast and ready to start with my new car by evening around 6-8pm. It was an awesome experience. we thanked God for making me to connect with good people like Shane and David to solve my car problem. we were very happy using the brand new car until 22rd Feb 2018. The only problem i faced with the car wasrelated to steering wheel. when hands are taken off the wheel for a while, the car slightly pivitos either to the right or the left.Twice i notified the maintainence and service , but it was not fixed.Again David asked me to trade in my car .We thought to go and see the new models but these people impressed us with their business skills and we closed the deal with in 6 to 7 hours.We return home with our new Tiguan suv on 23rd February2018. and felt very happy.Hope no problems with this new one. Thanks to these wonderful people Shane and David and to the Volkswagen family.Their hospitality was extremly impressive. I hope the similar kind of help and support will be continued to people like me and others. God bless u all. thanks Raj Bandla and Family. More

Excelente trato eli y jj cuevas Quien no va querer comprar en este lugar si desde q llegamos se siente uno muy comodo con el gran trato de nuestro amigos de Volkswagen sobre todo de Quien no va querer comprar en este lugar si desde q llegamos se siente uno muy comodo con el gran trato de nuestro amigos de Volkswagen sobre todo de dos excellentes personas como lo son jj cuevas y eli navarrete muchas gracias señores por su ayuda excellente su trabajo More

Commited to customer service My wife and I were looking to buy our second car from David, the color of the car we wanted was not in stock. David quickly got on the phone and locat My wife and I were looking to buy our second car from David, the color of the car we wanted was not in stock. David quickly got on the phone and located the model and color my wife wanted and had it shipped to the dealership. David doesn't give up and he goes that extra mile to please his customers More

GREAT David took great care of us, he was really friendly and supportive, he kept in touch to make sure he could meet our needs. Thanks David took great care of us, he was really friendly and supportive, he kept in touch to make sure he could meet our needs. Thanks More

EFFECTIVE Eli was very honest with me did not have any signs of shady salesmanship. I myself and the salesman and do appreciate blunt honesty and superior Cust Eli was very honest with me did not have any signs of shady salesmanship. I myself and the salesman and do appreciate blunt honesty and superior Customer Care all of which I was offered today. Made sure I was always checked on had a drink in my hand and a smile on my face thank you Street More

New car Chris Scott at Street Volkswagen. He did everything he could to put me in the right vehicle. I will definitely refer everyone to come here. Thank y Chris Scott at Street Volkswagen. He did everything he could to put me in the right vehicle. I will definitely refer everyone to come here. Thank you so much, for getting my family a great car! More

Our Family Car On February 15th, 2018, my husband and I were looking to see if we could find a new family car. With an 11 month old and a baby on the way, safety was On February 15th, 2018, my husband and I were looking to see if we could find a new family car. With an 11 month old and a baby on the way, safety was a big deal for us. Not only that, but we were hoping to get the best deal we could seeing as how money is a little tight these days. Luckily our dealer, Eli Navarrete, led us in the perfect direction. He was very friendly and enthusiastic from beginning to end. He was very thorough, knowledgeable, and understanding when it came to pointing us to our dream vehicle. With his guidance, and skill, we were able to walk out of the lot with a brand new 2018 Tiguan with ZERO DOWN!! He was also able to get us the best monthly payments that would work for us. We all love our new vehicle, and can't wait to create more memories in the years to come. We could not be anymore grateful for Eli's work with Volkswagen. Thank You! More