Subaru Superstore

No pushy sales Our overall experience was smooth and Tom was not about making a sale. He was very professional and took time to educate us on the vehicle we were res Our overall experience was smooth and Tom was not about making a sale. He was very professional and took time to educate us on the vehicle we were researching. We walked off the lot impressed and comfortable with our experience. We went ahead and looked at other cars that day and ended up coming back to Tom and the Subaru leadership. We walked in 30 minutes to closing and closed the deal on our new car. He was patient and the rest of the experience went just as smooth. There was No attempt to up sell anything. True professionals, we will be recommending them to all our friends and family. Thank you Tom and all the Subaru family. More

New car Darby was great looking forward to doing business with him again everyone at dealership was great they explain everything to us , I was a retired serv Darby was great looking forward to doing business with him again everyone at dealership was great they explain everything to us , I was a retired service manager and retired policemen I will tell everyone about this dealership thank you 🙏😃 More

Great experience! This was my first car purchase. John Barravecchio made it very pleasant. He was punctual and knowledgeable each time we met. What I liked most was tha This was my first car purchase. John Barravecchio made it very pleasant. He was punctual and knowledgeable each time we met. What I liked most was that he was not pushy, like salespeople stereotypically can be. Despite not being pushy, he was quick to respond to any questions I had. He made sure I got the best deal and the car I would be happiest with. All of the employees I worked with here were polite and patient. Thank you! More

2019 Forrester LOVE THIS DEALERSHIP This is my second car from this dealership! We bought our first one from Ryan and this new one from Darby! We had the greatest experience! Fast and pr This is my second car from this dealership! We bought our first one from Ryan and this new one from Darby! We had the greatest experience! Fast and professional! I love the new model! Darby has the same car so he knew what we wanted in the new model! He quickly made it feel like we were long time customers of his! This 2019 has so many improvements! We love our Subaru and the ease of buying this car was a big factor in our purchase ! No pressure at all! Thx Darby for your professionalism! Ps joe in finance was great also! He was organized and quick! That was awesome! More

Recall fix Glen in the service depot. Very helpful and knowledgeable. This store is very clean and well kept up. They cared that we were there. They stayed Glen in the service depot. Very helpful and knowledgeable. This store is very clean and well kept up. They cared that we were there. They stayed with schedule of time given us. More

Very good experience Charlie is very knowledgeable, put my mind at ease. Charlie is very kind and understood what I was looking for. I'm proud to say I'm in the Subaru fam Charlie is very knowledgeable, put my mind at ease. Charlie is very kind and understood what I was looking for. I'm proud to say I'm in the Subaru family. More

DO NOT RECOMMEND From the moment I walked through the door, Subaru in Chandler provided apalling customer service. The salesperson told me that the vehicle that brough From the moment I walked through the door, Subaru in Chandler provided apalling customer service. The salesperson told me that the vehicle that brought me all the way down was just sold. They immediately tried to get me into a 2019 instead of helping me find the car I was hoping for. They proceeded to refuse my test drive for a gift card deal that THEY emailed to ME and would not honor it as other dealerships have and would. Very disappointed and disgusted at their service and they lost a sale!!!!!! More

Best experience buying a car to date I had just arrived at your dealership from visiting one of your competitors where nobody was willing to help. When I arrived, I was met by Tom Darby. I had just arrived at your dealership from visiting one of your competitors where nobody was willing to help. When I arrived, I was met by Tom Darby. He was a pleasure to work with. His knowledge of Subaru was outstanding. His no pressure sales approach made me feel ease as well. The Forester I was looking to purchase was also being sought by another individual. Darby made sure I got the car by hustling to get all my paperwork ready for finance. I would definitely go back to him for my next purchase. Finance was also great with Brent. More

Professional, Courteous, and Knowledgable I had an extremely pleasant experience working with Tom in Chandler! Lots of knowledge and no pressure to make a decision. Two thumbs way up! I had an extremely pleasant experience working with Tom in Chandler! Lots of knowledge and no pressure to make a decision. Two thumbs way up! More

Intended to test drive, but ironically my car gave Pulled into the dealership intended to only test drive the vehicles I was researching. With the help from a fantastic representative of the Subaru fam Pulled into the dealership intended to only test drive the vehicles I was researching. With the help from a fantastic representative of the Subaru family, Tom Darby. He shared his knowledge and passion of the cars and understood completely my need for a new car. Because ironically my vehicles radiator and then-some had gone out, due to an accident a month ago from an 18 year old pulling out in front of me in his new mustang. Tom Darby, had helped show us vehicles in our price range of the styles I was researching. He helped me navigate the whole process and made it less intimidating. End of the day, i got a fantastic car that meets my needs; 2016 Subaru Forester. Thank you!! More