Subaru Superstore

The Best Car Buying Experience I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept getting bigger and bigger. Eventually, I found a perfect match at Subaru Superstore of Chandler, but the dealership was more than 500 miles from my residence. I sent the dealership an internet request for more information regarding the truck. Almost immediately, I received a response from Scott Jenkins about the truck. The email was very thorough and comprehensive. The condition, history and an internet price of the truck was included in the email. Based on the distance between the dealership and my location, I was a more than a little reluctant to pursue a purchase of the truck. I took a chance, flew out to Chandler, AZ, and met with Scott. I can honestly say, Scott is one of the most sincere, honest and trustworthy car salesman I have ever met. We all have an opinion of the "car salesman" and they are not always viewed in the best light. The words that I used to describe Scott were chosen very carefully and not normally used to describe a car salesman. He went well beyond what I was expecting. When I had a concern about a small issue with the truck, he took it back to the service department and the issue was addressed and corrected in just a few minutes. If you are in the market for a "new or used" vehicle, do yourself a favor and check this dealership. The price was more than fair, the finance department was perfect, and the service department was awesome and very knowledgeable. My purchase was well worth the flight and subsequent 500 mile "test drive" back home with my new truck As far as the salesman, Scott, I can not give him high enough praise. He is absolutely in a league all his own. Sincerely, Pat Curran More

Great Deal! I usually dread buying a new car, not because I don't want or need the car, but because I hate dealing with car salespersons. Bill East proved me wr I usually dread buying a new car, not because I don't want or need the car, but because I hate dealing with car salespersons. Bill East proved me wrong! He was a pleasure working with and I actually enjoyed the experience. He got me a great deal on my new Subaru and I love the vehicle!! I have already recommended him and the dealership to several friends! Thanks! More

First time buyer with great customer service! Im a first time buyer and Curt Kemper was a huge help! He wasn't pushy in any way and had all the answers to my questions. He put my mind at ease an Im a first time buyer and Curt Kemper was a huge help! He wasn't pushy in any way and had all the answers to my questions. He put my mind at ease and was a huge help with giving me different options with vehicles, costs, etc. I highly recommend this Subaru dealership to anybody who wants service that is honest, friendly, and thorough. They're the best! More

First time customer satisfaction This was my first experience buying a car, and it was perfect! Thank you Joshua Decker for helping me out. I am very pleased with the experience and m This was my first experience buying a car, and it was perfect! Thank you Joshua Decker for helping me out. I am very pleased with the experience and my new car! :) More

Love makes Subaru but Josh Decker makes buying one fantastic This is the second car my husband and I have purchased with Josh Decker. He is very knowledgeable, a very good listener who truly cares about the happ This is the second car my husband and I have purchased with Josh Decker. He is very knowledgeable, a very good listener who truly cares about the happiness of his customers and their dogs. He and the team worked closely with me to get the car of my dreams without the aggressive double teaming tactics of other dealerships. Pierre Evans dealt openly with the facts which I found to be positive. Josh demonstrates professionalism, understanding, patience and a charming sense of humor that makes buying a vehicle enjoyable. I adore my new car. I will be recommending Josh and the Subaru Superstore. They are selling Subaru after all what could be better. More

Awesome and efficient I flew in from California and was picked up by Subaru staff. Got to the Superstore and was greeted by Josh Decker and the rest of the staff. Was imp I flew in from California and was picked up by Subaru staff. Got to the Superstore and was greeted by Josh Decker and the rest of the staff. Was impressed by the professionalism and energy that the staff had. Will definitely go back to Subaru Superstore for my next car. Strongly recommended to all my family and friends. Best car buying experience ever! More

Great Family Owned Dealership I recently purchased my first Subaru and I can't thank Josh Decker enough for his commitment to helping me get into the car I wanted and for a price t I recently purchased my first Subaru and I can't thank Josh Decker enough for his commitment to helping me get into the car I wanted and for a price that fit my budget. Josh was very knowledgeable, professional, and honest, and I wouldn't hesitate to recommend him to anyone interested in buying a Subaru. Brent in financing was also great in explaining options and answering questions without any pressure. The guys in service also managed to install my rear bumper guard accessory while I completed my paperwork to make sure my vehicle was completely equipped before I drove off the lot. I love my Forester and feel good about my car buying experience at the Gilbert Subaru Superstore. More

Josh Decker Internet Sales Manger, a pleasure to work with! My first visit to the Subaru Superstore was in September 2013 and I bought a used vehicle from Josh Decker Internet Sales Manager. I had a very good My first visit to the Subaru Superstore was in September 2013 and I bought a used vehicle from Josh Decker Internet Sales Manager. I had a very good experience so when I was looking again yesterday (November 2014) at cars, I immediately thought to check out the inventory of used cars at the Subaru Superstore website. I found a car I was interested in online and e-mailed for a quote. Josh Decker got back to me in about 15 minutes with a quote. I went in for a test drive to make sure I liked the car and to see what could be done with my trade. Neither visit was I ever pressured, just a really great experience and a fair price both times, I would definitely recommend talking to Josh if you like checking vehicles out on the internet before going in to check them out. Marc in their finance department is a pleasure to work with, as well. I will definitely recommend the Subaru Superstore to friends and will be back in a few years for my next vehicle. All around no pressure, comfortable experience both times. Thank you! More

Best salesman ever!!! This was by far the best car buying experience I have ever had. I loved the no pressure sales. It felt like the team truly wanted me to be happy. This was by far the best car buying experience I have ever had. I loved the no pressure sales. It felt like the team truly wanted me to be happy. Not only will I recommend them, I will shop here again in the future. More