Subaru Superstore

Perfect first car buying expierence After an awful experience at Camelback Subaru earlier in the day, I bought my first car at the Subaru Super Store in Chandler. We had prearranged to m After an awful experience at Camelback Subaru earlier in the day, I bought my first car at the Subaru Super Store in Chandler. We had prearranged to meet Josh Decker and he was readily available when we arrived. The car we were interested in was ready and staged outside for a test drive. A heavy dust and rain storm rolled in, but that did not stop us from taking a test drive. Driving into the violent storm did not phase Josh one bit; we were in a Subaru. Josh and the Superstore dealership strongly considered our counteroffer, and came back with an offer that was fair and logically thought out. Josh was friendly, knowledgeable, and most importantly, professional. After purchase, Josh took the time to physically show me every feature of the vehicle. Our experience at Subaru Chandler was a night and day difference from the first dealership we visited. More

Drive a little---save a lot I visited our local Tucson Subaru dealer---then several buying services at COSTCO, my credit union and my insurance company. Every lead I followed p I visited our local Tucson Subaru dealer---then several buying services at COSTCO, my credit union and my insurance company. Every lead I followed put me at the front door (via the internet) of the Superstore and in the capable hands of Joey LaBranche. We bargained and went back and forth for a few days (all part of the "process"). Finally, I named a price and they immediately agreed. Their price beat my local dealer (and everyone else) by a mile. No one would even try to meet it. It was well worth the search and the short drive up to Phoenix. Pickup, delivery and paperwork was set up to get everything done almost invisibly and with great ease. Would I send anyone else there? If you want a Subaru (what a great car) (who would not) and you live within a days drive of Phoenix, give Joey a call and be amazed at what Joey and the Superstore staff will do to meet your needs. If, as they say, a good deal is a state of mind---I got the best deal on the planet. I am a happy guy and my wife loves her new Subaru. More

Blew us away! You expect to walk into a dealership with your guard up and wait for dollar signs to flash in your dealers eyes. NOT HERE. We were greeted by a patien You expect to walk into a dealership with your guard up and wait for dollar signs to flash in your dealers eyes. NOT HERE. We were greeted by a patient, exceptionally nice, family man named Carlos Otero. He went way above and beyond any dealer we had dealt with on that-way too long- weekend of car shopping. Even Mark, one of the managers, was very friendly and straightforward. We never felt slighted, cheated or like we were in the dark on anything! They wanted to make sure we were happy even if we didn't buy a car from them. Their facility was pristine AND dog friendly. The staff is kind and helpful. We drove away with a full tank of gas and a few gracious add-ons to our beautiful 2008 outback and could not have been happier. After going for a road trip and enjoying our car around town for a few weeks, the darn thing got stuck in first gear! We were terrified of the inevitably outrageous estimate we would get to diagnose and fix the car up in Flagstaff(home) so we called the superstore for answers. Not only did Subaru Superstore of Chandler look at the transmission, but they sent us a loaner car for the time being, ordered a broken pin, fixed her up good(thank you Kevin!) and for not a single penny. No joke. Not a penny. Once again, we could not be happier! More

Superb experience, can't find it anywhere I was looking for a new Crosstrek XV. Have checked out Camelback Subaru first. Experience wasn't so good. Then I visited Subaru superstore in Chandler I was looking for a new Crosstrek XV. Have checked out Camelback Subaru first. Experience wasn't so good. Then I visited Subaru superstore in Chandler. Morgan helped me to understand the car and I test drove it. Very relax environment, no pushing, no pressure at all. Price sheet was given to me and I needed a special color which they did not have in stock. I left the store without any pressure at all. Went home and thought about it, contacted Morgan again after few days. They said they can locate my color in other store. Negotiated price with Josh and they gave me a good deal. Picked up the car within a week. The finance staff Pierre was nice and didn't pressure for extra warranty packages. Very nice experience, great service and friendly staffs. More

My car buying experience at Subaru Super Store, Chandler I had an excellent experience starting with obtaining quotes, all the way to taking delivery of the car. It was worth going to a dealer 100 miles away I had an excellent experience starting with obtaining quotes, all the way to taking delivery of the car. It was worth going to a dealer 100 miles away. Josh Decker was very professional and courteous answering all my questions, taking order, and finally delivering the car of my choice.Thanks a bunch, Josh! More

Giving up my Volvo I have driven my Volvo for 20 years, knowing that I could not replace it since Volvo is no longer the same car it was 15-20 years ago. I was referred I have driven my Volvo for 20 years, knowing that I could not replace it since Volvo is no longer the same car it was 15-20 years ago. I was referred to Subaru Superstore of Chandler by IMM Import Auto Service. I am extremely happy with my car buying experience. Bill East in Sales was very enjoyable to work with, he returned phone calls/texts immediately to answer all of my questions and make sure the transaction went smoothly. I ended up buying a new Crosstrek and absolutely love this car. This dealership treats you like royalty! More

Great Car Buying Experience There was no aggressive sales at all. We were not pressured to buy the car we wanted. Joey listened to our demands and was able to bring us what we wa There was no aggressive sales at all. We were not pressured to buy the car we wanted. Joey listened to our demands and was able to bring us what we wanted. His knowledge about Subaru cars was great and could answer all of our questions. Although we only talked to Josh on the phone and emails, he returned my emails and phone calls very quickly and was able to answer questions we had before deciding to go to this dealer. We had no issues with their finance department. Marc explained all of the additional benefits Subaru offered with a professional manner. We drove more than 100 miles and feel that it was well worth it. More

Technical Our experience was positive. Not only did Matt work with us on selecting a good vehicle for our family, but other reps also checked on us and answere Our experience was positive. Not only did Matt work with us on selecting a good vehicle for our family, but other reps also checked on us and answered our many questions. I'm confident we made a good purchase. More

Worth the drive I passed up 3 or 4 dealerships to get to this one. I visited with Josh to view a certified vehicle for my girlfriend. He offered his history of the Lo I passed up 3 or 4 dealerships to get to this one. I visited with Josh to view a certified vehicle for my girlfriend. He offered his history of the Locally Owned Family Dealership and that personal touch and culture carried it through to the end. I was able to convince my girlfriend that the drive was indeed worth a try even after we visited the 'other' (Camelback... uhhh hmmm) dealerships. Long story short - Josh kept his word to hold the vehicle of interest, and we drove out in a great late model Forester. More