Back

Subaru Superstore

Chandler, AZ

4.9
2,530 Reviews
Subaru Superstore is Arizona's #1 Volume Subaru dealership and one of the highest ranked in Sales and Service customer satisfaction by Subaru of America. As a local family owned and operated business, we take tremendous pride in serving the East Valley community... after all, we have done so for over 35 years. I welcome you to experience what we have to offer and experience the outstanding amenities we offer...such as no charge Subaru Courtesy Service Loaner vehicles. We value our clients, ensure you are treated with the utmost respect before, during and after the sale and look forward to serving you for many years to come. Thank you. Richard Cvijanovich Owner - Subaru Superstore 480-268-2413 (Direct) richardc@shopsubaru.com
Contact Dealership

1050 S Gilbert Rd

Chandler, AZ

85286

Directions

By Type

Showing 2,530 reviews

December 27, 2021

The buying experience for my spose and I was great and comfortable. Imad Sinno was thoughtful when it came to our needs in a vehicle. More

by kimnino09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imad Sinno
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

This is our dealership. We just traded in our 2015 Subaru we purchased from them for a new 2022 Subaru! We definitely feel well taken care of. From start to finish, they definitely did everything po More

by lindadon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Morrision Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Bollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bilyes
December 21, 2021

I spent the week researching vehicles and the one we purchased stuck out above all others being very well priced compared to the other dealerships. Dave was responsive to requested information and was n More

by d.geise
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
David "Griz" Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

I brought my car to this location to have a routine check up as I was going on a road trip and wanted to make sure everything was in order. Angela gave me a clean bill of health and a signed copy that everyt More

by amandacline412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Daily
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hari Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Bourne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bergstrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Mattix, AJ Lembke, Todd Rebhan
Dec 20, 2021 -

Subaru Superstore responded

Ms. Cline - First I want to thank you for taking the time to leave us a comprehensive review of your experience with our establishment. We have reviewed all your visits this summer in great detail, from evacuating and recharging the Freon from your HVAC unit during a recall appointment. During your second visit regarding your AC, our technicians found a leak and the replacement of the O-Rings between the values which was covered under the Extended Warranty of your vehicle. During your third visit our Service Director witnessed the issues you had brought to our staff's attention regarding your AC unit again making an unpleasant noise and blowing warm air. After evaluation we determined that there is a leak and performed all suitable services to ensure your satisfaction and correction of the issue at no additional charge. All parts utilized were Subaru parts and listed on the repair order you've received copies of, after each appointment. Each visit a loaner was provided to you, during a shortage of available vehicles. We understand you were/are busy and we tried our best to accommodate your schedule. We also would like to note that you never spoke with Angela Mattix, we believe you are confusing her with Anne-Marie Luther who waited o you during two of your visits to our store. We would also like to note that you purchase your vehicle at a different retailer and your first service visit was 10/26/20 at 50,059 miles. I am sorry we were not able to meet your expectations.

Dec 20, 2021 -

amandacline412 responded

One visit to another Subaru - fixed, no problems. Not even an issue at the next Subaru... Moving forward.

December 05, 2021

Best car buying experience PERIOD. I was in the market Best car buying experience PERIOD. I was in the market for a MANUAL sport sedan as a “fun” daily driver. My current vehicle is a BMW X5M. I was inte More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sai Ansari
November 21, 2021

We just purchased our first Subaru after shopping Maricopa County-wide. We narrowed it down to this specific dealer. We were extremely pleased with the whole experience as well as the facility and th More

by redsky1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Bollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
November 16, 2021

Low pressure, friendly, and informative about the purchase of a new vehicle. Once we finished the purchase Dustin spent an hour with us going through all the new features in our new Outback. They h More

by scottwilliams994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Bollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Lundberg
November 11, 2021

When I recently leased my new Impreza from Subaru Superstore of Chandler, Tom Darby was my sales person. He was very knowledgeable about both the car and the leasing process. Everything went smooth More

by emp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

As a first time car buyer, Darby made the process seamless and smooth. He is easy to talk to and I was comfortable throughout the entire time. While stock is low right now, he was able to find me the More

by cruiz0709
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Harper
October 26, 2021

They were very helpful courteous and wonderful to work with… They were great to help me decide which car Forrester or outback would be the best for me after driving a Lincoln More

by sallygendron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
40
...