Subaru Superstore

I had a fabulous car buying experience with Thomas Darby and Subaru. I was taken care of in a timely fashion. Mr. Darby was helpful, knowledgeable and responsive. If you are looking for a car, I would re and Subaru. I was taken care of in a timely fashion. Mr. Darby was helpful, knowledgeable and responsive. If you are looking for a car, I would reach out to him! More

I currently own 3 Subaru’s, 2 I bought from Subaru superstore I have purchased 3 in total fro this store and have owned 7 Subaru’s total not to mention all of the business I’ve sent to the store from superstore I have purchased 3 in total fro this store and have owned 7 Subaru’s total not to mention all of the business I’ve sent to the store from neighbors to family members. So the issue I have is my Dad gave his 2016 outback to my daughter and today the battery died and the car would not start even if jumped. So I pulled the battery 30 month free replacement 80 month prorated which had a 7/18 date on it. I thought no problem I’ll just run it down there and get a new one or prorated. Simple lol no it is not simple! The service department said they need the car ( which won’t start) and since this one wasn’t purchased at your store they would have to contact the dealership in Pennsylvania. It’s a Subaru battery! Why jump through hoops never had an issue like this before buying batteries. Anyway this can go on forever but for the price of a battery or even a prorated price you may have lost this customer and I won’t be singing your praise to all my family and friends. I hope you teach your employees the price of the trickle down effect and of how important it is to stand out amongst all the other options consumers have. They saw my frustration and should have made an effort but instead I wasted my time and patience. I wound up going to Autozone which is 2 minutes from my house instead of the 20min drive to the dealership and purchased a new battery no issues. Dan DeSantis 1998 Outback 2004 Outback 2008 WRX 2015 Legacy 2016 Outback 2019 Crosstrek 2020 Forester sport More

Been Shopping here for over 6 years. Well run and very clean. I feel like everyone there is make sure that you are satisfied. Johnny, Morgan, Jerry, Daniel, Angela, Brent - You guys are awesome. Thank you clean. I feel like everyone there is make sure that you are satisfied. Johnny, Morgan, Jerry, Daniel, Angela, Brent - You guys are awesome. Thank you! Alex- More

Once again Tom does the impossible for me. Was able to get out of my lease early and get a good deal. As always it was refreshing to get great service. Thank you Tom! get out of my lease early and get a good deal. As always it was refreshing to get great service. Thank you Tom! More

Steve B is the guy to go to! He will go to the ends of the Earth for you. I only go to this dealership and have been going for 2 years now. HIGHLY RECOMMEND the Earth for you. I only go to this dealership and have been going for 2 years now. HIGHLY RECOMMEND More

The whole experience of buying a car was way easier than all other times at other dealerships. Scott Postel was the sales associate who greeted us; he was friendly, very knowledgeable, and had the answers t all other times at other dealerships. Scott Postel was the sales associate who greeted us; he was friendly, very knowledgeable, and had the answers to questions we didn’t even realize we needed answered. More

We were set up by the Costco Auto Buying Program, and the process was very transparent and straightforward. No pressure when shopping or discussing options. process was very transparent and straightforward. No pressure when shopping or discussing options. More

Serviced my first Subaru here; Leased then bought my second at this dealership. They are professional, clean and transparent. John B did a great job helping me bring my leased Crosstrek into my family second at this dealership. They are professional, clean and transparent. John B did a great job helping me bring my leased Crosstrek into my family as a permanent member. Helped me find the right loan and just responsive the whole time. Recommend this dealership for sure. More

I submitted my vehicle request to several dealers, and John Barravecchio was first out of the gate with a competitive offer and all of the optional scenarios I requested. He also was flexible as my pick u John Barravecchio was first out of the gate with a competitive offer and all of the optional scenarios I requested. He also was flexible as my pick up date changed. Both my wife and I were very impressed with the courtesy and professionalism of your team when we arrived to pick up the car. Great that you offer classes on dealing with all of the technology - I'm sure we'll take advantage of them. I'Kudos for a great purchase experience. More

Everyone is super helpful and friendly. Our salesman John knew we were in bit of a hurry so he worked with us to make sure everything went quick. Whole process took about 3 hours from the test drive. Very ha knew we were in bit of a hurry so he worked with us to make sure everything went quick. Whole process took about 3 hours from the test drive. Very happy with our purchase. More