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Subaru Superstore

Chandler, AZ

4.9
2,526 Reviews
Subaru Superstore is Arizona's #1 Volume Subaru dealership and one of the highest ranked in Sales and Service customer satisfaction by Subaru of America. As a local family owned and operated business, we take tremendous pride in serving the East Valley community... after all, we have done so for over 35 years. I welcome you to experience what we have to offer and experience the outstanding amenities we offer...such as no charge Subaru Courtesy Service Loaner vehicles. We value our clients, ensure you are treated with the utmost respect before, during and after the sale and look forward to serving you for many years to come. Thank you. Richard Cvijanovich Owner - Subaru Superstore 480-268-2413 (Direct) richardc@shopsubaru.com
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1050 S Gilbert Rd

Chandler, AZ

85286

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Showing 2,526 reviews

September 05, 2019

Excellent communication and follow through Working with Johnny B, made the process of purchasing my new Forester very friendly and efficient . I wanted a specific model, color, and interior; h More

by MJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barravecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camill Kaminski
Sep 10, 2019 -

Subaru Superstore responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru Superstore of Chandler!

September 03, 2019

Subaru service visit. Oil change and new tires, done in timely manor other than delayed by one Day due to mixed up tire delivery. Dealer issued a free loaner car, thanks. More

by BILLH.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darien Humbert
Sep 10, 2019 -

Subaru Superstore responded

Bill, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 02, 2019

Great Experience Ron Lindberg treated my wife and I to a expectional experience. no pressure and no gimmicks. We highly rate this dealership for your car buying needs! More

by ddehoyos123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Lundberg
September 02, 2019

Trustworthy Jerry Zack has been my service advisor for years. Jerry is honest and trustworthy! Two qualities you don't usually fine at a dealership service cent More

by RetroGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
Sep 10, 2019 -

Subaru Superstore responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

September 01, 2019

Great Experience!!! New to Arizona and went to a big corporate dealership....lots of pressure to buy, not a very friendly atmosphere., walked out. Next day went to the Su More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Service for my Impreza Gerald Zack always goes above and beyond! I can’t say how happy I am with the excellent service provided! Great company and service as always! More

by HH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
August 28, 2019

Good dealer - great service Subaru’s are reliable, of course. But having a great service guy behind you is the topping on the cake. Jerry Zack has been my service guy for both of More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Zack
August 28, 2019

Number 5 I recently purchased my fourth Subaru Outback. I love them, best car I have ever owned. They are so reliable, comfortable and I love driving them. The More

by outbackbabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Lundberg
August 26, 2019

Great service great people I didn’t even have to go in and wait long hours. I did everything online. Everything through calls and emails. All I had to do was go into the agency More

by lmtz7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Suttles
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barravecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2019

Poor service completion times A scheduled service appointment for an simple oil change turned into a 3 hour fiasco. To top it all off I received notification two weeks afterwards f More

by Doug Odette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont know the name of the service advisor that helped me
Sep 10, 2019 -

Subaru Superstore responded

Mr. Odette, 3 hours is ridiculous, I agree! This is also out of the ordinary, our standard oil service, inspection, and car wash usually take just over an hour. I apologize we wasted so much of your day. You are also correct; the filters should have been addressed during your visit; you shouldn’t need to make an extra trip. I will address this with the service team and figure out how and why this happened to you. Please feel free to call me if you have any questions, Mike Wasserman, General Manager (480) 268-2413.

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