Subaru Superstore

This is a salesperson that really knows hi stuff. Not pushy, I felt very comfortable with him the whole time. Great experience. Darby spent the whole time with my wife and I and we felt very well taken c pushy, I felt very comfortable with him the whole time. Great experience. Darby spent the whole time with my wife and I and we felt very well taken care of More

First Time Buyers, Made Into Long Term Customers What a wonderful first buying experience! I was in the market for a new car, so my wife and I began our research. Being kind of picky, I wanted someth What a wonderful first buying experience! I was in the market for a new car, so my wife and I began our research. Being kind of picky, I wanted something between sporty, daily-able, safe, and something that holds its re-sale value. Look no further, the WRX is one of your only options! With a recommendation from one of my co-workers, we set out to The Subaru Superstore in Chandler to find Morgan Trzaskos. We already did our homework, and had a few trim levels, packages, and colors in mind. Upon reaching the store we were promptly greeted by Sai Ansari. He asked if we were here to see anyone, and we told him we were looking for Morgan. Sai took us over to the waiting area, asked if we'd like any refreshments, and went to find Morgan for us. Unfortunately Morgan was in the midst of a sale, so Sai took it upon himself to help us out with the blessing of Morgan. Morgan had a minute to come see us, and to let us know that Sai was an awesome guy, and would help us just the same. He was right! Sai sat us down, asked us exactly what we were looking for, and immediately took us out to look at and drive the beautiful WRX and STI inventory. After about an hour or so of test drives, we decided to attempt to take home a special edition 2020 WRX White Edition. The night got away from us, so much so the banks were closed, so Sai took our information down and said he'd call us the next morning with a decision from the bank on our financing. Sure enough, the next morning around 9:00AM, we get the call from Sai telling us we were approved! And even at a lower rate than originally quoted! Fast forward a few days after we had made a deposit on the car, it was now Monday. Sai was supposed to be off, but we were going to come that night because of our work schedules and both of us having to sign for the car. Morgan assured us he would help us complete any necessary paperwork for Sai. We arrived, and to our surprise, there was Sai, on his day off, waiting for us! With the down payments in order, we were fast tracked into finance with Marc Dicino. What an awesome guy! Super personable, and knowledgeable about warranties, maintenance, and GAP coverage. After finance, we took delivery after the detailers gave our car its first bath. We had the pleasure of meeting with Camill Kaminski. Camill meticulously, methodically, and with extreme patience, explained and helped setup all features of our new car. Being millennials ourselves, this mostly came naturally, but Camill was careful not to assume! Camill handed us our keys, Sai shook our hands, and the rest was history. Our sales experience was awesome to say the least. Not pushy, no hassles, comforting, patient, knowledgeable, are all descriptors that we think this dealer deserve. We'd like to thank the entire team at Subaru Superstore for a wonderful first time buying experience! - Andrew & Lilly More

service and recall I was pleased with the service department and the friendly staff they were able to provide all necessary repairs and at the same time I needed a oil c I was pleased with the service department and the friendly staff they were able to provide all necessary repairs and at the same time I needed a oil change, all was done. More

Great experience I went to the dealership with one purpose in mind....to buy a car. I had done my research & decided I would buy a Legacy. I had emailed about a 2019 L I went to the dealership with one purpose in mind....to buy a car. I had done my research & decided I would buy a Legacy. I had emailed about a 2019 Legacy & Brian got back to me quickly saying he would help when I decided to come in.on the day I came in Brian was there. I never felt pressured. He gave me the facts about the car & the availability of a 2019 versus a 2020 model. After the test drive & deciding I did want the 2020 model, the next step was talking to Joe about the financial part. He explained everything & answers my questions. After that I spent time with Dustin to go over the operation of the car. He was so nice & patient. Buying my Subaru was a great experience. More

Darby was super helpful in helping me shop for a car. He let me shop at my own pace, was communicative without pestering, respected my budget, and focused his efforts on my values. In the end he found me a let me shop at my own pace, was communicative without pestering, respected my budget, and focused his efforts on my values. In the end he found me a well maintained used Forester XT with low mileage that didn't break the bank and could give me the driving experience I was waiting to find. I'm absolutely keeping his business card nearby. Thanks Darby! More

Nice people, and a good selection of vehicles. They made the buying process a pleasant and stress free experience. If you go there I doubt that you will be disappointed. the buying process a pleasant and stress free experience. If you go there I doubt that you will be disappointed. More

Great dealership. Zero pressure environment. I have purchased multiple vehicles from them. It was a pleasant transaction every time. Overall very pleased with my purchase purchased multiple vehicles from them. It was a pleasant transaction every time. Overall very pleased with my purchase More

Thank you for the great customer service and experience. John was helpful and very interested in getting me my car especially after going through an accident. I got the car I always wanted and more. 100 s John was helpful and very interested in getting me my car especially after going through an accident. I got the car I always wanted and more. 100 star rating. More

Su[perstore is the correct title went in for a routine service, ended up with a fabulous new outback. Thomas Darby was awesome, he did everything to accommodate my concerns and my n went in for a routine service, ended up with a fabulous new outback. Thomas Darby was awesome, he did everything to accommodate my concerns and my needs. He made this transaction happen. More

A tremendous shout out for Subaru Superstore! From the initial visit when we simply stopped in to have a look and a test drive, which took less than an hour, up through our third visit when we pic From the initial visit when we simply stopped in to have a look and a test drive, which took less than an hour, up through our third visit when we picked up our new car, the experience was the best we’ve ever had in car buying. Absolutely no pressure, ever. No being passed from person to person. No dickering. No, “let me go check with my supervisor”. Just polite and patient respect, We’re enjoying our new Outback and friendship we’ve found with every employee we’ve had contact with. I would highly recommend everyone take a look and consider Subaru Superstore. More