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Subaru Superstore
Chandler, AZ
2,658 Reviews
Subaru Superstore is Arizona's #1 Volume Subaru dealership and one of the highest ranked in Sales and Service customer satisfaction by Subaru of America. As a local family owned and operated business, we take tremendous pride in serving the East Valley community... after all, we have done so for over 35 years. I welcome you to experience what we have to offer and experience the outstanding amenities we offer...such as no charge Subaru Courtesy Service Loaner vehicles. We value our clients, ensure you are treated with the utmost respect before, during and after the sale and look forward to serving you for many years to come. Thank you.
Richard Cvijanovich
Owner - Subaru Superstore
480-268-2413 (Direct)
richardc@shopsubaru.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,658 reviews
November 05, 2019
Thomas Darby was amazing! He was patient he was very willing to explain and clarify things that I was confused about. I was agonizing over which colors Forrester I wanted, and he was so patient with me, willing to explain and clarify things that I was confused about. I was agonizing over which colors Forrester I wanted, and he was so patient with me, didn’t make me feel at all pressured to decide anything. He also completely explained how the pros and cons were for getting a loan or leasing a car and I feel very comfortable with the decision I made to lease More
by mariansommers
November 05, 2019
Knowledgeable and helpful. Took time to find what I wanted and met a reasonable price. Few words say alot but for some reason I need more so this is filler. wanted and met a reasonable price. Few words say alot but for some reason I need more so this is filler. More
by Steve
October 29, 2019
Great Experience! Thank you to Morgan Trzaskos and team at Subaru Superstore! They listened and fit me in to a perfect car for my current needs—a SUPER COOL—Cool Gray K Thank you to Morgan Trzaskos and team at Subaru Superstore! They listened and fit me in to a perfect car for my current needs—a SUPER COOL—Cool Gray Khaki Crosstrek! Mark in Sales addressed questions and concerns and Marc in Finance was personable and patiently answered all my questions. Morgan is super friendly and easy to work with. He answered my calls and texts promptly. Well done! More
by Christina R.
October 29, 2019
Excellent Experience Had an extremely good experience with Thomas Darby. We had been to several dealers (both Subaru and other manufacturers), and summarily ruled out othe Had an extremely good experience with Thomas Darby. We had been to several dealers (both Subaru and other manufacturers), and summarily ruled out other vehicles because we didn't feel as comfortable as we did with Thomas Darby. We were a wishy-washy about our time-frame, and unlike other dealers we didn't feel overly pressured to commit immediately. Thomas seemed to understand where we were coming from on a host of issues, whereas other dealers tended to push us towards the cars they wanted to sell rather than what we wanted. We're certainly people that are averse to high-pressure sales or sales people coming off like a stereotype of a 'used car saleman' and this certainly wasn't the case with Thomas. More
by Jason S
Employees Worked With
October 25, 2019
Excellent Car Buying Experienc We had a very positive buying experience working with Mr. Darby. He was exceptionally knowledgeable about the vehicle we were looking at and answered We had a very positive buying experience working with Mr. Darby. He was exceptionally knowledgeable about the vehicle we were looking at and answered an endless litany of questions for us. He treated with us with respect and was candid during negotiations but never made us feel pressured to purchase at any point. We found him to be personable and experienced and left feeling good about not just the vehicle but the dealership and would definitely return to the dealership and would ask to work with Mr. Darby in a minute or would feel comfortable recommending him to a friend. If only all car buying experiences were this positive! More
by Angela Carling
October 24, 2019
Sincere thanks! At first, there was a little bit of confusion with having two Subarus serviced at the same time, but once the minor kinks were worked out, everything At first, there was a little bit of confusion with having two Subarus serviced at the same time, but once the minor kinks were worked out, everything was awesome!! Major, major xxxxxxto Adam and Morgan for going above and beyond for us!! Also, sincere thanks to the gentleman that met us to receive and deliver our vehicles...he was so great and we feel horrible that we forgot his name!!! As a sidenote, our four-legged family were welcomed and treated with the same kindness that we were when they came with us to drop our vehicles off. So appreciated!! More
by Dog dad
Employees Worked With
Other Employees :
1. Morgan 2. Unknown service delivery/receiver
October 21, 2019
Excellent service department When the check engine light came on, all functions related to the 'eye sight' system stopped working. I drove into the service aisle and even though When the check engine light came on, all functions related to the 'eye sight' system stopped working. I drove into the service aisle and even though I did not have an appointment, the issue was diagnosed within a few minutes - the catalytic converter had failed. The check engine light was reset and I made an appointment for the repair. All service was completed within the estimated time. The entire service staff is friendly and professional. More
by PhilE
Employees Worked With
October 21, 2019
Respectful, Fun and easy car buying/car trade in We went to trade in just my husbands car. But we ended up walking out with two new vehicles. The entire staff here is extremely respectful and a delig We went to trade in just my husbands car. But we ended up walking out with two new vehicles. The entire staff here is extremely respectful and a delight to deal with. They went above and beyond to make sure the whole process was fun, smooth and easy as possible. Being a girl at a dealership has been a disaster for me in the past. Darby, Camill, and Joseph were so fantastic. I can't say enough good things about them. More
by ELittle
October 21, 2019
Intended to buy one, left with two! When I visited for routine maintenance on my 2011 STI, I asked Adam for a salesperson recommendation. Thomas Darby is the name he gave me. I called When I visited for routine maintenance on my 2011 STI, I asked Adam for a salesperson recommendation. Thomas Darby is the name he gave me. I called him to get some pricing and talk about some details. Darby was able to get the car I wanted and beat my primary banks financing. Before the deal was completely done, I mentioned getting a new car for my wife in the near future. He ran some numbers on the vehicle she was looking for, and the next day we bought a 2019 STI and a 2020 WRX. The honesty and open communication (aside from the great deals) is what ultimately led us to the purchases. Thank you to Adam for the initial recommendation, and everyone that was involved to make our experience fantastic! More
by ChrisL
Employees Worked With
Other Employees :
Adam Morrision Vega, Joseph Nieves, Camill Kaminski
October 21, 2019
Very satisfied with whole car-buying experience. My wife and I had not purchased a new vehicle in 11 years and were not looking forward to the hassle of dealing with dealerships. We looked at the top My wife and I had not purchased a new vehicle in 11 years and were not looking forward to the hassle of dealing with dealerships. We looked at the top 4 consumer reports compact SUVs. The Subaru Superstore of Chandler was the best to deal with and we feel had the best product, which is why we purchased a new 2020 Forester, which so far we are very pleased with. More
by Terry
Employees Worked With
