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Subaru Superstore of Surprise

Surprise, AZ

4.9
1,077 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,077 reviews

May 03, 2022

Nice and easy, fast, best dealership I've worked with or witnessed. They were accommodating for me to find the best price that was comfortable for me. More

by mould_jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
May 02, 2022

Every part of this experience was top notch. I have had PLENTY of poor experiences with dealers and been mislead countless times, but Travis and Todd in the finance department exceeded my expec More

by itsred08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

We went through the Costco Auto Program to purchase a 2022 Ascent and it was such a simple process. We worked with Chris Thom from start to finish and we couldn't have asked for a better experience. More

by tm1ala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thom
April 30, 2022

Very professional dealership. From start to finish I was treated fairly. They answered all my questions and kept me up to date with the purchase progress and when the vehicle wou More

by garyAZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

everything went smoothly offices were clean and neat employees were friendly and professional,,,,,,, thirteen words were enough ,,, so buzz off More

by mmezzio
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

I'm going to take the time to write this review because it's totally worth it. This was a totally different experience from what I have had when I have bought a car. I can only say that the customer serv More

by Juan vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

We had a great experience in purchasing our 2022 Outback. David and the rest of the team at Suprise Subaru took great care of us and ensured a quick transaction after our ride up from Tucson to purchase the More

by wincek1050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

took our new subaru in for repair as we purchased it in Bellevue, Washington and went on a road trip, we found the air conditioner didn't work. We had scheduled an appt, and the service rep diagnosed the More

by karenselden16
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Mauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Subaru Superstore of Surprise responded

Karen, I appreciate you taking the time to discuss your concerns over the phone and knowing we always want to accommodate every customer and knowing our staff is prepared to diagnose your vehicle. We did request more time for diagnose and would need the vehicle overnight, which was declined. As for meeting me I would have appreciated the opportunity to discuss the concerns with you at the time you were here. Mark Mauer General Manager

April 18, 2022

This was an excellent car buying experience. I have never ordered a car before. Kyler was very honest and respectful. When our vehicle arrived everything played out numbers wise, as he stated it More

by Sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
April 17, 2022

The Subaru Superstore of Surprise is beautiful and top notch. David Castillo was great...not pushy like some salesmen, knew his facts. And let my husband and I talk things over. We have owned many subar More

by Leannerikson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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