Subaru Superstore of Surprise

Purchasing a vehicle from the the Subaru Superstore of Surprise is overall a great experience! We worked mostly with Kyler, who is friendly and very knowledgeable about the vehicles, and there were no que Surprise is overall a great experience! We worked mostly with Kyler, who is friendly and very knowledgeable about the vehicles, and there were no questions he couldn’t get the answer to. George made the paperwork process transparent and convenient. Also, we never felt pressured through the whole experience. If you are considering a Subaru definitely check out this dealership! More

Jonathan Hennke,I live in Las Vegas, NV and bought a Jonathan Hennke, I live in Las Vegas, NV and bought a car at Subaru Superstore of Surprise, Arizona. I had issues including obtaining the title fro Jonathan Hennke, I live in Las Vegas, NV and bought a car at Subaru Superstore of Surprise, Arizona. I had issues including obtaining the title from Arizona. I had issues with my initial purchase and was nearly to the point of returning the car until I came across Jonathan Hennke. On Feb 20th, 2021 I called the dealer and Jonathan Hennke happened to answer the phone and from that point on Jonathan promised to help. Not only had he stuck with his words, but also showed his dedication and enthusiasm all along. He answered any questions I asked within a timely manner and updated me until the day I received my title in the mail which was March 24th, 2021. You don't know how much I appreciate you and your help. Thank you so much! Wishing you good health and success in your career. Sincerely, Minhkien Nguyen More

David made the process easy and very much enjoyed our experience with the Surprise Subaru family. I know I will refer friends and family to this dealership. experience with the Surprise Subaru family. I know I will refer friends and family to this dealership. More

Bradley, Jon, Todd - you guys rock! Best car buying experience EVER!!! Thank you all for taking such good care of us! If anyone out there is looking for a Subaru, this is where you should go. These experience EVER!!! Thank you all for taking such good care of us! If anyone out there is looking for a Subaru, this is where you should go. These guys are awesome! More

Bradley was so amazing, he communicated with me over text, gave me honest and transparent numbers, and the whole process was soooo fast and easy without even visiting the store! I was able to get into t text, gave me honest and transparent numbers, and the whole process was soooo fast and easy without even visiting the store! I was able to get into the Subie of my dreams in less than 48 hours from the first inquiry to the delivery to my home in Tucson thanks to Bradley and the Subaru surprise team. Couldn’t have asked for a better car buying experience. Also shoutout to the super kind man who helped with my financing as well! I can’t remember his name but we spoke over the phone and he was an integral cog in the process. More

I can't even begin to explain how satisfied I am with the service provided by this team. I leased a Subaru Impreza 3 years ago and had excellent service. I was able to participate in a new graduate program t service provided by this team. I leased a Subaru Impreza 3 years ago and had excellent service. I was able to participate in a new graduate program that helped me with my first car! I fell in love with the vehicle, however, it was too low. Now that my lease was ending, I decided on exactly what I wanted and I knew I wanted to own my next vehicle. Kyler helped me find my Crosstrek! I'm madly in love with it. The service provided was amazing, and as a loyal customer, the sales manager added huge discounts to my vehicle. They helped me plan around my finances, and gave me information that helped me save money. I am so thrilled to be a Subaru customer and I am happy with this excellent team!!! Keep up the great work! :D More

We were in and out. They had the exact Outback we were looking for. Michael our sales associate was amazing. Making sure we had all the features that were on our list and explaining how everything works. looking for. Michael our sales associate was amazing. Making sure we had all the features that were on our list and explaining how everything works. George was quick and through with the finance and warranty part of the sale. We are very happy with our decision to purchase from here. More

From the very beginning the rep was honest, transparent and did everything to go above or beyond the minimum call of duty! I expected a hassle or a long drawn out process. Not only did I never leave my co and did everything to go above or beyond the minimum call of duty! I expected a hassle or a long drawn out process. Not only did I never leave my couch and never leave my home but the car was delivered to my doorstep and paperwork was simple and ready to be signed! The Rep Michael Arencibia truly went above what we expected. Thank you Costco & Subaru! You have now made the customer satisfaction guarantee a real experience! Matt & Felicia Arizona 03/02/2021 More

Dulcinea was very helpful with ordering a replacement mirror. We emailed photos or what was needed and after the parts came in, she contacted us for an appointment and the work was accomplished easily. mirror. We emailed photos or what was needed and after the parts came in, she contacted us for an appointment and the work was accomplished easily. We were very happy with our experience. More

My husband and I visited the Subaru Superstore of Surprise after having a bad experience at our local dealership. We dealt directly with the general manager Mark Mauer. He is a true professional busi Surprise after having a bad experience at our local dealership. We dealt directly with the general manager Mark Mauer. He is a true professional businessman. It’s refreshing to see that in the automotive industry. We frequent dealerships and so far his leadership and friendliness surpasses most we have encountered. He turned a potential devastating situation into a positive one. We are happy customers again. We highly recommend Subaru Superstore of Surprise just off Cactus and 303 fwy in AZ. The building looks brand new, it’s very clean and organized. When you walk in, you notice the welcoming atmosphere it brings. Mark gave us a tour of the facility and introduced us to Gil Watters in the service department. Gil comes with a wealth of knowledge and a friendly encounter. Then Dulcinea Pimentel, she is packed full of fun energy and she’s definitely the pillar that holds the place together. We enjoyed our time spent here. They went above and beyond to help us out even though we didn’t purchase from them. We look forward to doing future business at Subaru Superstore of Surprise especially for our mother that has a lease return she has to turn in , in a few months. We are loving our Subaru! Thanks again to Mark and his entire staff. More