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Subaru of Grapevine
4.9
895 Lifetime Reviews
2651 William D Tate Ave, Grapevine, Texas 76051 DirectionsSales: (817) 438-1700
Service: (817) 438-1700
Parts: (817) 438-1700
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 895 reviews
December 07, 2019
"Great buying experience, and sales team is top notch."
- jerake75The entire buying experience is completely different here - I've only seen that at one other dealership in the north Dallas area, and I've purchased quite a few cars in the last several years. You are treated and respected the minute you walk in the door, and no one pushes you towards a sale. I didn't get quite what was expected for my trade-in (always seems to be way too low here) but the numbers ended up working to match my budget in the end. This is my second purchase using this dealership and if I need to come back in the future, this will be my first stop. Really appreciate the top-notch sales team and staff at this dealership.
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Helpful December 04, 2019
"Everyone is always very helpful and friendly. My..."
- SuenenawEveryone is always very helpful and friendly. My appointment wasn’t scheduled but I showed the email I received and my vehicle had the service I had scheduled.
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M. Ohanesian
December 04, 2019
"Sam Pack Subaru"
- KSMCCUTCHAN
Verified CustomerTaylor Greene was an excellent sales person, Finance dept was also great as was the sales manager and the GM. Sam Pack Subaru was by far the best dealership I have ever been around in North Texas.
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December 03, 2019
"Most professional dealership experience buying a vehicle."
- knightrichard1952Best new car sales experience, having purchased 12 new vehicles. Ron was very informative, respectful of my time and enabled me to make my decision. Freddy in finance was very professional and not the usual pushy finance person trying to sell additional coverages that I was not interested in buying.
Read MoreDecember 03, 2019
"Lauren was the most courteous , professional and honest..."
- Bart_bootheLauren was the most courteous , professional and honest salesperson I have dealt with in a long while. Your company is so fortunate to have her!!!
Read MoreDecember 03, 2019
"Clay was fantastic to work with. He showed me the cars I..."
- CarBuyer5Clay was fantastic to work with. He showed me the cars I was interested in and even had the exact car I was looking for brought to the lot for me. He didn’t pressure me, was honest, and made me feel appreciated as a customer. Would definitely buy again in the future!
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December 01, 2019
"I always have had a strong aversion to car dealerships..."
- carmesI always have had a strong aversion to car dealerships and salesmen but this experience was pleasant and easy. Tobias was friendly, answered our questions clearly and honestly and never pressured me to make a quick decision. Everyone in the dealership was friendly and willing to help. I greatly appreciated this stress-free experience and we’ll be back!
Read MoreNovember 30, 2019
"Buying an “Outback” from Subaru of Grapevine was a..."
- SubarusullBuying an “Outback” from Subaru of Grapevine was a wonderful experience ! Salesman Clay Garrett took care of everything down to the smallest details. I found him knowledgeable, personable and available throughout the process. Good product, good people !
Read MoreNovember 29, 2019
"5 star experience at Grapevine Subaru"
- David YOur salesman, Clay, did an outstanding job working with us to find a vehicle for our 16 yr old son. He let us test rive multiple vehicles until we found something that suited him, and helped us get a great price in the end. We will go back and highly recommend.
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November 27, 2019
"Easy Process!"
- scottGreat experience in purchasing our newest car. Sales reps were not pushy at all and fair on prices. Even stayed late on Friday night to allow us to complete before a road trip the next morning. Would highly recommend!
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