Subaru of Gwinnett

Had a fairly poor experience with Blake. I wont step into this place again just because his arrogance I wont step into this place again just because his arrogance More

Our experience at Subaru of Gwinnett was welcoming and supportive. Blake provided on-going communication with us about used vehicles that fit what we were looking for and worked with us until we found the supportive. Blake provided on-going communication with us about used vehicles that fit what we were looking for and worked with us until we found the right vehicle over a period of several weeks. Once we found the vehicle, the purchase process was straightforward and efficient. More

The Subaru of Gwinnett was warm and inviting. All personnel was professional and friendly. The facility was orderly and clean. All personnel was professional and friendly. The facility was orderly and clean. More

All the staff were super friendly and loved the digital paperwork. Entire process was quick and efficient. paperwork. Entire process was quick and efficient. More

Susan and Matthew made purchasing a new car smooth and simple. They were patient and clearly answered all questions I had. simple. They were patient and clearly answered all questions I had. More

I had not bought a car for 15 years so was unsure what to expect. Ana was very professional and there were no high pressure tactics. Very pleasant experience. expect. Ana was very professional and there were no high pressure tactics. Very pleasant experience. More

Absolutely amazing, from start to finish. First off, I've known Jody for maybe 5 years. I met him while being helped by another salesman. Jody simply asked if I was OK. This simple gest First off, I've known Jody for maybe 5 years. I met him while being helped by another salesman. Jody simply asked if I was OK. This simple gesture got talking later. Fast forward. June 1 2026. I showed up and spotted Jody immediately. I told him I was interested in either the Caddy or CRV. Knowing I'm a Sube kind of guy, he said, Forester or Crosstrek? I said "yes". Lol He showed up a few minutes later w a blue forester. I looked at him and said, Say what??? I think I started crying. He said "let's go". Upon arriving back at the dealer after the test drive, another person asked if I was OK, I'm just HIGHLY caffeinated.... And shocked. Within an hour I was in the finance office doing paperwork. Jody surprised me in more ways than several. I drove home in a '26 Daybreak blue Forester that has 7k miles on it. Thrilled to death!!! Thank you Jody and all who were involved. I did ask also that the front window tint be removed. The only odd thing done. I hate front windows having a tint. More

I cannot say how comfortable this process was for us. Everyone was polite and cared about our questions. 11/10! Everyone was polite and cared about our questions. 11/10! More

In response to review written by dealer on "May 27, 2026 - Subaru of Gwinnett responded" When I left my check, I specifically mentioned car won't be bought same day and will be purchase on 5/23. If the - Subaru of Gwinnett responded" When I left my check, I specifically mentioned car won't be bought same day and will be purchase on 5/23. If there is no hold policy why the payment check was taken on 5/21 when the car was in the garage. Sales rep should have said we do not have policy to hold the FULL PAYMENT CHECK. If the intention was only to sell Acura, why allow to test drive another vehicle. Dealership had enough time to fix the vehicle and once fixed SOMEONE SHOULD HAVE INSPECTED the repair which certainly did not happen by 5/23 when we arrived to purchase the vehicle. The issue was pointed out before the we drive the vehicle. So calling my review dishonest and border line slander is pathetic. What is slander is the way you (Rich Little) approached to us to speak with a threatening attitude. On top of that mentioning there was as Bill of Sale calling signed is at least dishonest if not fraud. Also fraud committed by the dealership is processing of the unreturned check with no proof of sale. This act is fraudulent to say the least. Bottom line, 0n 5/23 there was no document that was signed whatso ever. Only document that was signed was on 5/21 which was "Proposal Prepared For". This was conveyed to Rick Cobb on 5/23 after he reached back to us for possible workout and his reply was he was passing me the message. More

Frankie was very easy to work with. I had been used car shopping for a car for my son and was struggling with all of the different fee structures on top of the list price. Every used I had been used car shopping for a car for my son and was struggling with all of the different fee structures on top of the list price. Every used car dealer has different fees ranging from $600-$1,700 (NOT including 7% tax). Frankie understood my concerns, my "all-in/off-the-lot" approach to what I would pay, and he came back with a very solid offer. Also, I wanted to put the car in my son's name, but that wasn't possible, so we figured out a way to buy the car in my name and do a title transfer for minimal $$$ when I transfer the car to my son in a few months. Frankie was the easiest sales person I worked with on this most recent car buying journey. More