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Subaru of Gwinnett

Duluth, GA

4.6
5,415 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,415 reviews

August 30, 2026

We have bought 2 cars there in the last 18 months, and they have been so easy to work with and given us excellent deals. More

by MCB.BIZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2026

Very relaxed atmosphere, no pressure sales person. Helpful in many ways. Easily provided CarFax report on the pre-owned vehicle we found there. Understanding and flexible regarding payment while I sec More

by EKS30519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hays
August 29, 2026

Great customer experience. Quickest in and out experience at a car dealer. Very professional sales and finance. More

by BETHVASILE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2026

Frankie respected my process. Very customer focused. We worked intentionally on process and had fun along the way. Frankie provided information requested at each connection point More

by rjbishop1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Mercardante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tuan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2026

Caleb Wiedeman was extremely professional and friendly. He didn’t pressure me into anything, and made the purchase of my new Subaru enjoyable. More

by RSMITH2072
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Wiedeman
August 18, 2026

I had a great experience working with Lawrence. He is professional, patient and helpful throughout the entire the whole process. He also worked hard to find a deal that fit my budget. More

by YLIU9188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2026

Great customer service. Clean environment. I'm happy with my new car. I will definitely send friends to this team. More

by RYAN4SUMMER0527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hays
August 16, 2026

The sales representative was prepared and ready when I showed up to test drive the vehicle. More

by GBAVERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2026

I purchased a vehicle 2-3 day later the check engine light was on and car was shaking. The day of drop off the air was not working had to buy Freon. I felt good about the purchase at first but 3 days af More

by VEALS13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lawrence Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Subaru of Gwinnett responded

Veals13, Thanks for your feedback. However I can not find any information based on the name provided. If you would like to reach out with your Name and the details of your transaction, I will be happy to listen. Rich Little 678-475-3500 Pre Owned Director rlittle@subaruofgwinnett.com

August 14, 2026

Used car purchase, at Subaru of Gwinnett of a newer used vehicle. Sales was friendly, and funny although not willing to negotiate on the vehicle. Unfortunately the rest of the transaction was disappointin More

by MARK@MOTESFAMILY.NET
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Buckles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Subaru of Gwinnett responded

Mark, Thank you for taking the time to leave feedback. I truly appreciate all reviews, Positive or otherwise, In an attempt to become better. I would like to address your concerns in the order you mentioned. Negotiating, We strive to put a very aggressive price right up front in an attempt to avoid the hassle of back and forth pricing games. It has been my experience that customers prefer up front transparency and not have to haggle back and forth. There are exceptions however. If I remember correctly, You produced a price at another dealer that we in fact matched just to earn your business. Am I correct? If you were treated any differently by deciding not to buy a warranty then that is just missing the mark! I NEVER expect our customers to purchase anything that they do not see the value in. I would not purchase an item I was forced into and I would not expect my customers to do so either. Although There may be some misunderstanding. Jason Ferguson is in our sales department and has no access to any service contract info. I would love to address this with the right employee. As far as the credit pull, That woes not for OFAC. You are 100% correct in that no pull is needed to verify OFAC. We as a dealer to reserve the right to obtain a credit report before releasing a vehicle if a customer is using their own funds to pay. In no way was that related to an OFAC report and I apologize if you were told that. Lastly, The scratch. I spoke with Matthew again and he is under the impression you were satisfied with the repair. He believes you told him it actually looked "really good". In an attempt to keep costs as low as possible, we do not recondition all cosmetic issues with used cars. If a customer desires the repairs, we generally will put them in touch with a vendor who can do these repairs. This sounds like a situation where it may have been thrown in to complete the deal? I will be happy to have the company that did the work take a look at it and see if they can get the repair up to your standard of satisfaction. Feel free to call me at 678-475-3500 or email me at rlittle@subaruofgwinnett.com. and I would love to assist in trying to make things better for you. Again, Thank you, Rich Little, Used Car Director.

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