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Subaru of Gwinnett

Duluth, GA

4.6
5,224 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,224 reviews

August 06, 2021

Juan is an exceptional service manager - provided exceptional customer care and got my vehicle repair handled exceptionally well. Would highly recommend their service department for all Subaru repair More

by Todd Shugart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 08, 2021 -

Subaru of Gwinnett responded

Hello Todd, thank you so much for your feedback! Juan will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2021

Muy profesionales y atienden todas tus inquietudes. Utilizan los mejores equipos para cubrir todas las áreas y puntos que tu vehículo necesita. El área de espera está bien equipada! More

by KEVINGNM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Garcia
Aug 17, 2021 -

Subaru of Gwinnett responded

Kevin, ¡muchas gracias por tus comentarios! Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas. Esperamos que continúe eligiéndonos para todas sus necesidades automotrices. ¡Cuídate!

August 06, 2021

It was good experience I was treated well the service was fast and I did not have any issues with anything. I left satisfied and happy. More

by JANDEROVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Jill Thurston, Kyle Formella, William Garcia
Aug 08, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

August 06, 2021

Excellent service and quick response for my need. I got low tire pressure warning light and service department was able to fix it in one hour so that I can meet my medical appointment. More

by WANG1W1336
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Subaru of Gwinnett responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of Gwinnett!

August 06, 2021

Juan Urtego not listed but he was excellent. went above and beyond. The price for the services was probably higher than a mechanic but worth it. More

by JTORAL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Urtego (not sure of the spelling)
Aug 08, 2021 -

Subaru of Gwinnett responded

Hello, we're so glad that Juan was able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 05, 2021

The service was quick. They reminded me of a recall and took care of that need. I like being able to make an appointment so that I can manage my time. More

by YOUR_BUD_DALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 08, 2021 -

Subaru of Gwinnett responded

Hello, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2021

Have been going here for 9 years, always great service. Everyone very friendly and knowledgeable. All areas very clean and organized. Adam answered all of our questions and explained all of our options. More

by JENNETTEMCFADDENNORTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
Aug 08, 2021 -

Subaru of Gwinnett responded

Hello, we're happy to hear you had such a positive experience with Adam! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of Gwinnett!

August 04, 2021

Excelente servicio, muy buena atención, súper amables y detallistas! La verdad súper recomendado son los mejores, me sentí súper segura para comprar mi carro después q ellos lo chequearon More

by MILENNYSRODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Aug 17, 2021 -

Subaru of Gwinnett responded

¡Muchas gracias por tus comentarios! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! Esperamos que continúe eligiéndonos para todas sus necesidades automotrices. ¡Cuídate!

August 03, 2021

Excellent service. Vance Vesser did an excellent job, and I highly recommend him as an agent. He was polite, engaged and most of all polite! More

by ASJONESSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vance Vassar (Superman)
Aug 17, 2021 -

Subaru of Gwinnett responded

Hello, we're glad you had such a wonderful experien Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! ce with Vance!

August 03, 2021

Subaru ambiguous charge of $32.68 on a $1,371 service call is unacceptable. This has no reflection on the representative that I spoke to, I believe this was outside his responsibility. If this charge is More

by JEDWARDBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard McCoy
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