Subaru of Gwinnett

3rd time working with Matthew to buy a new Subaru and always a great experience. always a great experience. More

Excellent service from start to finish. Jamill was really good at taking care of our needs. Hospitality bar was top notch. Just a wonderful experience that I’d just as soon not had but the Jamill was really good at taking care of our needs. Hospitality bar was top notch. Just a wonderful experience that I’d just as soon not had but the service department were life savers. More

Service department is very efficient and attentive. Waiting room is fantastic and has snacks and TV. Waiting room is fantastic and has snacks and TV. More

I can't say enough about Subaru. From the time that I stepped in to look at cars to present day (7 months later), the customer service and helpfulness blows my mind. Everyone is so p From the time that I stepped in to look at cars to present day (7 months later), the customer service and helpfulness blows my mind. Everyone is so patient, kind, and friendly. They impress me on every interaction. I always love to brag about them to others when I'm asked about my car (Crosstrek). More

This car nailed it. !! The craftsmanship and attention to detail is outstanding. The only thing I would even consider changing is the usb port location, other than that i !! The craftsmanship and attention to detail is outstanding. The only thing I would even consider changing is the usb port location, other than that it is breathtaking to experience driving it More

Service writer Brittany Cotton was efficient, took care of me with minimal wait. No problem with the coupon I had and the express service was done with the charge I anticipated - no surprises. Waiting ro of me with minimal wait. No problem with the coupon I had and the express service was done with the charge I anticipated - no surprises. Waiting room was clean with complementary drinks and snacks. Only negative is that the new building does not allow you to see your vehicle being serviced. You always wonder what goes on when you can't see... More

Once again, the service I received was excellent. This time I had an appointment and was in and out in a little over an hour. This time I had an appointment and was in and out in a little over an hour. More

Subaru of Gwinnett did a fantastic job selling me a Crosstrek. A couple of weeks before, I had purchased a Subaru Outback from another dealership - but had reached out to Subaru of Gwinnett in my proce Crosstrek. A couple of weeks before, I had purchased a Subaru Outback from another dealership - but had reached out to Subaru of Gwinnett in my process. They did not have the vehicle in stock that I was looking for, but were very professional and offered support into the future. That future came a few weeks later when I needed to purchase a vehicle for my college age son. Tyler Jones (our salesperson) did a great job helping us make the decision between a Crosstrek and a WRX. No pressure, and a great price. I would recommend them any day. More

Misdiagnosis of a CVT transmission. The attempted repair was a CVT pump replacement only to have the transmission fail 400 miles later The attempted repair was a CVT pump replacement only to have the transmission fail 400 miles later More

My experience here at this dealership was very good. Very nice staff and they took care of me Very nice staff and they took care of me More