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Subaru of Gwinnett

Duluth, GA

4.6
5,376 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,376 reviews

April 18, 2018

Awesome place very personable This dealer is great. You feel right at home when you pull in and enter the premises. Everyone treats you as VIP. Love coming here for a few years now More

by SCIZZORHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Alyssa Elery, Jill Thurston, Sebastian Lewallen, Matthew Walsingham, Charles Williams
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 18, 2018

New subaru Really liked this dealership. Friendly and the process was quick. Plus they actually had some 2018 manual foresters on their lot. Another deale More

by MONICAF17
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 18, 2018

Amazing experience Front test drive to finance office. Excellent experience. Great team over there to work with. Many thanks. Love my new Scooby. I’ll be back for anothe More

by carldenton74@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 07, 2018

Incompetent Service Manager The service manager Jill is beyond incompetent and appears to be over her head in her job duties. She’ll be disrespectful to me, a customer then get r More

by KitMcNeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jill Thurston
May 07, 2018 -

Subaru of Gwinnett responded

Kit, We have searched our records thoroughly and have no record of our visit to our service department. We can assure you that Jill is the right woman for the job, with experience, knowledge, and the skill required.

April 06, 2018

Lovemycar Best experience we ever had. Jody was very knowledgeable and personable. we never purchased a vehicle that fast. We would recommend Jody and the deal More

by Bestcarever327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
Apr 06, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 04, 2018

Subaru Rocks! Our experience purchasing a Subaru Outback at Subaru of Gwinnett was a seamless process. This was our first Subaru purchase, and we are very impress More

by DCVASQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles, Charles Williams
Apr 06, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 27, 2018

First time subaru buyer The car buying experience was one of the best I have had. Everything went very smoothly and we had our new car ready for us in no time! More

by 0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew buckles
Apr 06, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 27, 2018

Excellent Experience. Truly a great car buying experience. A great price with no haggling! Extremely nice folks. This is what a car buying/leasing experience should be. More

by TomP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Walsingham, Charles Williams
Apr 06, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 24, 2018

Friendly, courteous, patient The salesman was very helpful, patient inn answering myriad of questions, helpful and friendly. Went to extra length to answer questions, and the mana More

by Airchap
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Vaughn, can't remember the finance man but enjoyed him.
Apr 06, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 22, 2018

Good repairs under warranty, not reliable if none-warranty Good service during replacement of defective item under warranty/re-call, dealer provided loaner car during repairs and informed me over the phone pro More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issa Kone
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you for taking the time to review your visit to Subaru of Gwinnett. I am sorry to learn about your less than stellar experience, we certainly fell short of your expectation of service. I would very much enjoy the opportunity to have a conversation with you directly in an effort to better understand your experience and how we can improve your impressions of our customer service. Please don’t hesitate to contact me directly.

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