Subaru of Gwinnett

Like any periodically consistent interaction with a group of human beings, my experiences at Subaru vary by the given day. When you all opened the new service center, we could all hear a faint discordant mel of human beings, my experiences at Subaru vary by the given day. When you all opened the new service center, we could all hear a faint discordant melody played by a wil o wisp, or perhaps a troupe of leprechauns sent from some far off boardroom, who (in addition to singing poorly) were seemingly there to try and recoup the monies spent for such a place from the pockets of us Subarubians. That era of price gouging and overt pressuring to purchase un-necessary parts and/or services seems to have smoothed (but the vestiges remain with many of us). Btw, you forced me to write 15 words so now we ramble on together, lol. But fear not, the journey ends soon. Seriously, it did not feel good when the new service center was opened and every customer felt like they were being bludgeoned for more money- it’s a cool center, but we don’t NEED all that, do we? I hope the tire sensor machines do not replace actual human jobs (they seem to only occasionally be accurate; I think the readings on my tires have been wrong 3 of the 4 times I’ve been since those systems were implemented). Jeff is awesome, many of the staff are awesome. It’s the people that matter, not the machinery. More

Jeff Bowman has been assisting me with servicing my 2013 Subaru Outback for several years now and he has always been honest and transparent with recommended maintenance and service. I would not hesitate to Subaru Outback for several years now and he has always been honest and transparent with recommended maintenance and service. I would not hesitate to refer any of my family or friends to Jeff. More

Great service representatives, comfortable waiting area, and fast service. I had a great experience at Suburu. and fast service. I had a great experience at Suburu. More

Issa Kone has been my service rep on many occasions and has always been very personable and professional. Always keeps me well informed. I have been coming to Subaru of Gwinnett for many years and have a has always been very personable and professional. Always keeps me well informed. I have been coming to Subaru of Gwinnett for many years and have always been a great experience. The bathrooms are always outstanding - thank you. I especially like the new coffee machine. More

Very professional, easy to talk with, and explains what we want to hear. Time reapond we want to hear. Time reapond More

Lance was a little pushy for me. Overall, I had a great experience at Suburu. Overall, I had a great experience at Suburu. More

The dealership is top notch in appearance and staff. They are all capable and friendly. My experience was exceptional. They are all capable and friendly. My experience was exceptional. More

Overall a good Subaru service experience, I would recommend this dealership for service and car repairs. recommend this dealership for service and car repairs. More

Got us in and out quickly. New facility is nice and service advisor was really good. New facility is nice and service advisor was really good. More

Fantastic service representatives, great waiting area, and fast service. I've been very happy every time I've used this dealership, from purchase to maintenance. and fast service. I've been very happy every time I've used this dealership, from purchase to maintenance. More