Subaru of Gwinnett

Really professional and on top of things, I felt as if I was a Luxuray vehicle Owner with the service I got. The tire tread/alignment checker as you roll in the garage was one of the coolest things I have s was a Luxuray vehicle Owner with the service I got. The tire tread/alignment checker as you roll in the garage was one of the coolest things I have seen in a while. The dealership is clean and all the employees I spoke with were really polite. Please keep up the good work. More

Customer service was very lacking. Last time I was here was great but when I showed up for my most recent oil change the woman I got (I think her name was Victoria) made me feel like I Last time I was here was great but when I showed up for my most recent oil change the woman I got (I think her name was Victoria) made me feel like I was bothering her she took a personal call while dealing with me and just abandoned me to go talk on the phone/do other things unrelated to help me with my car. I was polite and let it be (just brushed it off) next time I will be looking for my normal guy Jeff who takes care of me better or ill just leave. More

Kind staff that assists well in terms of listening and the checkout process. Friendly and helpful. the checkout process. Friendly and helpful. More

Very professional, very quick response, always put customer first, not pushing, provided all the information needed, very pleased experience. customer first, not pushing, provided all the information needed, very pleased experience. More

Service personnel kept me updated while waiting. Once it was determined that my car would need to be kept longer than originally estimated (overnight), Tuan Nguyen promptly arranged for a loaner veh Once it was determined that my car would need to be kept longer than originally estimated (overnight), Tuan Nguyen promptly arranged for a loaner vehicle. Very efficient experience. More

Great purchasing experience, will definitely recommend to any one looking to purchase a Subaru in the Metro Area. any one looking to purchase a Subaru in the Metro Area. More

My car was attended to on a timely basis. The advisor, Shaun Feltner, explained what was needed, how much it would cost and how long it would take. The time estimates were accurate. The wa The advisor, Shaun Feltner, explained what was needed, how much it would cost and how long it would take. The time estimates were accurate. The waiting area was pleasant. More

On 8/24/23 Dealership service was Great as always and Free car loan for 5 days. But at the repair shop some Techs need To Do their CORRECTLY on wheels Balance 1 tire Air pressure is 7-8 Off from the ot Free car loan for 5 days. But at the repair shop some Techs need To Do their CORRECTLY on wheels Balance 1 tire Air pressure is 7-8 Off from the other 3-tires. This Tech needs IMPROVEMENT More

Friendly and professional service from Jerimiah. Give him a raise! :) Thanks for asking me about it. Give him a raise! :) Thanks for asking me about it. More

My first service (6 mo) last week. All went very smoothly - in/out in 57 min, comfortable waiting area, snacks/drinks, complimentary wash/vacuum - all good! No complaints at all. We All went very smoothly - in/out in 57 min, comfortable waiting area, snacks/drinks, complimentary wash/vacuum - all good! No complaints at all. Well, I would have liked the option of a loaner vehicle….. More