Subaru of Gwinnett - Service Center

John O'Brien is awesome and knowledgeable. Nobody attempted to upsell or alter my intentions. Nobody attempted to upsell or alter my intentions. More

Same problems everytime, NEVER FIXED! Does anyone listen there? Subaru has a class action lawsuit on Ascent models thru 2021, I'm sure there be one for my model year soon. IT'S THE SAME P Does anyone listen there? Subaru has a class action lawsuit on Ascent models thru 2021, I'm sure there be one for my model year soon. IT'S THE SAME PROBLEMS AS IN THE LAW SUIT - FIX THE PROBLEM! More

Very comfortable waiting area, with excellent amenities. They are checking with Subaru to see if they have further information on my electronic issue experienced with my 2022 and 2024 Outback. They are checking with Subaru to see if they have further information on my electronic issue experienced with my 2022 and 2024 Outback. More

Excellent customer service, professionalism, and efficiency. I loved the atmosphere. I had a wonderful experience. efficiency. I loved the atmosphere. I had a wonderful experience. More

The process of bringing my car in for service was easy and straightforward thanks to the staff. and straightforward thanks to the staff. More

Get the complete cost of repair in writing before approving repair. I thought I had but alignment was added after approval for tires. Alignment was not discussed. approving repair. I thought I had but alignment was added after approval for tires. Alignment was not discussed. More

The issue was handled professionally by the saler and the maintenance crew to get it done correctly maintenance crew to get it done correctly More

Best one! He was super good! Best one ever to work with , thanks a lot He was super good! Best one ever to work with , thanks a lot More

The scheduled 24,000 mile inspection was so satisfactory with all kindness of service advisor ! with all kindness of service advisor ! More

Always a good experience when I come in for service. Prompt. High end equipment (alignment checked pulling in via camera) and a nice playroom for my young son to make it not so painful to wait with him. Prompt. High end equipment (alignment checked pulling in via camera) and a nice playroom for my young son to make it not so painful to wait with him. More