Subaru of Gwinnett - Service Center

Every step of the way was comfortable and friendly. This dealership is one I would return to. This dealership is one I would return to. More

Great service! Personal attention and response on individual level. Cost of service is always reasonable. Personal attention and response on individual level. Cost of service is always reasonable. More

The service took longer than I was told it would. Issa was very nice and apologetic for the longer wait. It seemed like a very busy time when I was there. Love the new facility. Love the staff fo Issa was very nice and apologetic for the longer wait. It seemed like a very busy time when I was there. Love the new facility. Love the staff for being so polite and friendly! More

The dealership is super nice and comfortable following the remodel. The service agents are typically very nice and helpful. I continue to use this dealership because many of the staff members are friend the remodel. The service agents are typically very nice and helpful. I continue to use this dealership because many of the staff members are friendly and professional, which leaves a great impression on customers and influences them to return. I've been happy each time I have brought my car into this dealership for service. Keep up the good work! More

Misdiagnosed repair. 2nd opinion did not recommend replacement of bushings. Front axle was replaced by another repair shop and my car running great, Software used for 2nd opinion did not recommend replacement of bushings. Front axle was replaced by another repair shop and my car running great, Software used for repair estimate by subaru Gwinnett was confusing and the Service Writer couldn’t even explain it. Furthermore, the Service writer stated he was 90% confident that replacing the bushings would fix the problem but if not the transmission might be the problem. Based on this experience we have no confidence in this dealership, More

Tuan, in your Service Department was very helpful and took very good care of me while I waited for my car was serviced. took very good care of me while I waited for my car was serviced. More

I continue to use the dealership even though my vehicle is out of warranty. Subaru of Gwinnett and the staff are always on top of their game. I usually have to wait for service and they make every effort is out of warranty. Subaru of Gwinnett and the staff are always on top of their game. I usually have to wait for service and they make every effort to get me in and out timely. More

Great service. Friendly knowledgeable staff. Everyone seemed to care. Always ready to answer questions in person or on a phone call. Friendly knowledgeable staff. Everyone seemed to care. Always ready to answer questions in person or on a phone call. More

My service agent was very nice and courteous. I had a few questions about some additional products for my car and he took the time to find out the information I needed. I had a few questions about some additional products for my car and he took the time to find out the information I needed. More

As I have already responded to this survey I can only say the same thing. Everything was super. the same thing. Everything was super. More