Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
9,702 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,702 reviews
January 29, 2020
Easy and Straight Forward Car Buying Experience This was my second vehicle purchase from this dealership and from Mark Minter. Everyone is still here from the last time I purchased a vehicle and tha This was my second vehicle purchase from this dealership and from Mark Minter. Everyone is still here from the last time I purchased a vehicle and that was December 2013 (not too many can say that in this industry). The whole process was smooth and easy, every detail explained and kept updated on the progress of the paper work and vehicle prep. Staff very knowledgeable of the products and features. This is still hands down the best dealership I have ever done business with. I highly recommend this dealership to anyone who may be looking for a new or pre owned vehicle. More
by Subie68
January 29, 2020
FANTASTIC service department I took my daughters car we purchased (used Honda) from this dealership last November. The service light came on and we needed to have it checked - ch I took my daughters car we purchased (used Honda) from this dealership last November. The service light came on and we needed to have it checked - change oil sticker showed not time to change oil but we wanted to make sure. Gabe, Mike M and James could not have been more helpful and kind in checking and double checking the service records, resetting the warning light and showing me exactly what they were doing. On top of that, they were extremely quick and efficient in making sure things were checked and fully ok and getting me on my way. Seriously thinking of taking all our cars there for service - THAT GOOD! More
by corey d
Employees Worked With
Gabe, Mike M and James
January 29, 2020
Subaru Outback Service I dropped in with no appointment and they were able to take care of servicing and washing the car in a timely manner and everyone was both helpful and I dropped in with no appointment and they were able to take care of servicing and washing the car in a timely manner and everyone was both helpful and friendly. More
by RJFsubaru
January 28, 2020
Ist visit to dealership Great help,efficient,vehicle finished earlier then quoted.vehicle washed and looked real nice,and pleased with experience.Thank you to Gabe,Mike M, Mi Great help,efficient,vehicle finished earlier then quoted.vehicle washed and looked real nice,and pleased with experience.Thank you to Gabe,Mike M, Mike B. Made a great experience, and Will tell others,well done. Thanks Paul More
by Subaru
January 28, 2020
Great service department Staff always prompt and thorough. Quick turnaround. Customer lounger always clean and I appreciate the fresh coffee and snacks. Staff very professiona Staff always prompt and thorough. Quick turnaround. Customer lounger always clean and I appreciate the fresh coffee and snacks. Staff very professional and knowledgeable. Consistent with every service visit. More
by rbarr
January 28, 2020
Awesome dealer! This dealership is Awesome! Spoke with Juan Hernandez over the phone on the price, got the price we agreed on. Flew in from out of town to pick it This dealership is Awesome! Spoke with Juan Hernandez over the phone on the price, got the price we agreed on. Flew in from out of town to pick it up, they came and pick me up at the airport. A+ service right there. Treated me with respect and made my shopping experience very pleasant and easy. My car was all set and ready to go. Juan show me all the function I needed to know on my WRX, Hook me up with some snack and drink and off I go on an 8hr journey home. Awesome guy, I would recommend him to all my friend and family. More
by tcvan527
January 28, 2020
Thanks to Bruce for making our car buying experience worthwhile. We test drove the Forester and Outback, and ultimately decided on the Outback as our family car. Bruce made sure we had all of the inform worthwhile. We test drove the Forester and Outback, and ultimately decided on the Outback as our family car. Bruce made sure we had all of the information needed to make an informed decision. Subaru Jax is lucky to have him. Also, huge thanks to AJ for assisting us with financing. More
by walknavy
January 28, 2020
Dealership with excellence We bought our second vehicle in this dealership. As always they are highly recommended. Juan Hernandez is professional and highly knowledgeable on Sub We bought our second vehicle in this dealership. As always they are highly recommended. Juan Hernandez is professional and highly knowledgeable on Subaru models. I would buy another vehicle from them. More
by Stevee
Employees Worked With
Juan Hernandez
January 28, 2020
We had such a pleasant experience purchasing a new car at Subaru of Jacksonville. The staff were very friendly and greeted us with a smile. They gave us a very fair price for the trade-in and worked with u Subaru of Jacksonville. The staff were very friendly and greeted us with a smile. They gave us a very fair price for the trade-in and worked with us on the purchase price. There was no haggling back and forth which was such a difference from all the other dealers. They treated is like they are family. Our Salesperson Juan Hernandez took great care of us and answered all our questions. I would highly recommend him to all my family and friends. Thanks SOJAX for exceeding our expectations and for truly going above and beyond! More
by Geonifergvergara
Employees Worked With
Juan Hernandez
January 28, 2020
Helped me out with my maintenance appointment- very helpful wasn’t happy with a part charge and she gave me a credit for my next appointment helpful wasn’t happy with a part charge and she gave me a credit for my next appointment More
by Karon
