Subaru of Jacksonville

Excellent Service Dept Staff and Tech I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman. Christian checks me in and told me I could wait for about 45 minutes for the service at the lobby where they have some drinks, coffee and snacks with a big screen TV. The place is very clean and has a welcoming vibe. Then 20 minutes later I got a text saying my car was done because the two tech helped each other to get the job done as quickly as possible. Danny happily ushered me back to the service counter to get some paperwork signed and checked me out.. my experience with this car dealership is always excellent. I was telling those guys at the service department that when I bought my First Subaru almost three years ago from this dealership I was in and out with a brand new Forrester within 2 hours!!! That was the easiest, painless and fastest car buying experience I ever had in my whole life here ! I recalled buying my very first car at Ford and my second car at Honda where I practically was stressed and exhausted at the end of the day. And how I hated my Ford car. I love my Hionda CRV but now I am and will always be faithful to SUBARU ONLY!!! More

Fast, comfortable service I like that I can come in for routine maintenance without an appointment. I barely get myself settled in their comfortable lounge before they come in I like that I can come in for routine maintenance without an appointment. I barely get myself settled in their comfortable lounge before they come in and tell me they are finished. More

It's always a pleasure! Great people and fair business transactions! Special shout out to Jerry Johnson! Jerry is always a pleasure to talk with; more of a friend than a "c Great people and fair business transactions! Special shout out to Jerry Johnson! Jerry is always a pleasure to talk with; more of a friend than a "car salesman" Thanks to Phil Porter for running a top notch organization from the bottom to the very top!! More

Outstanding Service Department & Staff Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had bee Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had been in prevously & needed to return & Mike the Mgr. listened to my concerns and was so helpful in explaining procedures. Everything checked out perfectly on my car and I was so pleased with the care given. Both Mikes made me feel part of the Subaru family and eliminated any concerns I had. I know that my car and I are in good hands at Subaru of Jacksonville. More

Amazing Experience! The process was great from start to finish. Sales team really does treat you as family. We worked with Juan Hernandez who was very patient and knowl The process was great from start to finish. Sales team really does treat you as family. We worked with Juan Hernandez who was very patient and knowledgeable through the process. He referred us for assistance when he was busy. Jerry Johnson also is very knowledgeable and helpful. None of the expected draining of time and patience with other dealerships! Great all around experience! More

The Best of the Best Having bought and leased many vehicles I've been, of late, just wanting to be comfortable in my ride not keeping my expectations too high. Well in 201 Having bought and leased many vehicles I've been, of late, just wanting to be comfortable in my ride not keeping my expectations too high. Well in 2016 I leased my first Subaru Forester and yesterday picked up another Forester (2019 Touring Edition). So you must see that I was quite happy with my first experience and am equally delighted with my 2019. Just enough changes to make the upgrade exciting along with some familiar features that eases you back into your comfort zone. The dealership and my sale person- JOHN PITTS, was great. The finance manager, Mike, had me in and out of his office in less than 10 minutes. None of that hard selling of stuff you probably won't use. So head on over to 10800 Atlantic Blvd, Jacksonville and see John and Mike. They'll take good care of you. Tell the David Werble sent you. More

Happy Customer, again. This is the 2nd Outback I have bought from this dealership. Both times I worked with Jerry Johnson. Though I have to travel 50 mins to get to the dea This is the 2nd Outback I have bought from this dealership. Both times I worked with Jerry Johnson. Though I have to travel 50 mins to get to the dealership Jerry and the rest of the staff have been courteous, professional and friendly. I would not hesitate recommending this dealership and Jerry to anyone. More

Excellent helpful service staff! Service staff is always a pleasure to work with and they provide detailed information about the service they performed. Thanks for always being reliab Service staff is always a pleasure to work with and they provide detailed information about the service they performed. Thanks for always being reliable and completing service in a reasonable amount of time! More

Always kind, courteous and helpful Serviced my car in a timely manner. Nice waiting area. Personable service employees. Juan is a patient salesman, answering all my questions. Love Serviced my car in a timely manner. Nice waiting area. Personable service employees. Juan is a patient salesman, answering all my questions. Love the car wash! More

Danny and Gabe the best Bought an Outback from Danny Kane when he was in sales. Outstanding individual, a real asset to the dealership. He is now in Service Dept and brings Bought an Outback from Danny Kane when he was in sales. Outstanding individual, a real asset to the dealership. He is now in Service Dept and brings the same professional, courteous and helpful attitude. Thanks Gabe also for making the experience great, as it always is a Subaru Jacksonville More