Subaru of Jacksonville

A real professional and a pleasure to work with! This was my 2nd purchase from Subaru of Jacksonville and the first time working with Sabino. I love the no pressure atmosphere of the dealership. Whet This was my 2nd purchase from Subaru of Jacksonville and the first time working with Sabino. I love the no pressure atmosphere of the dealership. Whether I am their for purchasing a vehicle or getting service, everyone is always friendly and knowledgeable. Sabino fits right in with staff their. He made the process of purchasing our new Ascent simple and made sure all our needs were met. Sabino treated my wife and I like family. More

A purchase we felt comfortable with. This was our third Subaru purchase at this Dealership. We have always worked with Juan Hernandez. Juan is very polite and knowledgable. Best of all I This was our third Subaru purchase at this Dealership. We have always worked with Juan Hernandez. Juan is very polite and knowledgable. Best of all I feel He did his best to represent our point of view. We also believe that Subaru of Jacksonville is a fair and honest Dealership. Barb & Gene More

Treated with respect. Let me start out by saying my husband and I hate going to dealerships. Never fails but as soon as we pull up, we get swarmed by the sales people tryin Let me start out by saying my husband and I hate going to dealerships. Never fails but as soon as we pull up, we get swarmed by the sales people trying to earn our business. Not here. The sales team allows you to look at the cars and they offer you help without the pressure. Our salesman, Nando, was very helpful. When we offered us help, he spoke to both my husband and I. We’ve been to dealerships where they speak to one or the other. Very rarely do the salesperson speak to both of us. We knew the Model we wanted but we weren’t sure of the color. Nando allowed us to take both cars out for test drives (ones of the cars we took 2 times) without trying to rush us. He also treated my children with respect as well by offering them food and drink and speaking to them as people. I’ve been at dealerships where they ignore my kids. All in all, it was an excellent experience. Nando was great and I would recommend him to anyone. More

Excellent service My tire light was on. The last time it came on the problem was serious. This time it was that the pressure was low. The situation was quickly resolved My tire light was on. The last time it came on the problem was serious. This time it was that the pressure was low. The situation was quickly resolved and I was on my way. More

Perfect I really enjoyed my experience at Subaru of Jacksonville. From the beginning to end there were no issues and no drama. It was a fun time and I wish th I really enjoyed my experience at Subaru of Jacksonville. From the beginning to end there were no issues and no drama. It was a fun time and I wish them all the best. More

New forrestor sport Subaru Jacksonville made my purchase very easy and very quick. I had the pleasure of working with malik reaves who after talking with him had just sta Subaru Jacksonville made my purchase very easy and very quick. I had the pleasure of working with malik reaves who after talking with him had just started this profession. He was very professional and very polite and i would recommend anyone to go see him. He wasnt pushy and helped me get into the vehicle i wanted with no hassles. There was no wait time. I came in and a hour and a half later i was on my way with my new subaru. Thank you for making it a easy purchase. More

Great Customer Service My 12000 mile service was fantastic. I scheduled my appointment ahead of time and when I arrived, a little early, Dan my service technician got start My 12000 mile service was fantastic. I scheduled my appointment ahead of time and when I arrived, a little early, Dan my service technician got started right away. I expected to be there a little bit longer so am super pleased. Keep up the great service. More

6 Month service They deserve the rating of excellent because how the dealership treats it's customers. There;s never a long wait and I have never had a complaint abou They deserve the rating of excellent because how the dealership treats it's customers. There;s never a long wait and I have never had a complaint about anything. More

Excellent service and pleasant company Juan was awesome to work with. Very willing to work with you and takes the time to ensure you understand what you are getting. AJ was extremely helpfu Juan was awesome to work with. Very willing to work with you and takes the time to ensure you understand what you are getting. AJ was extremely helpful and went the extra mile. More

A nice gesture without substance I've had multiple issues across the handful of visits. Everything from missing personal belongings, to being charged for services not rendered. Re I've had multiple issues across the handful of visits. Everything from missing personal belongings, to being charged for services not rendered. Recently, they've offered to comp a recent oil change with a full car wash. A nice gesture. If only all of my personal belongings were returned to the vehicle, I would've truly appreciated it. After reporting this, I was advised to check the "trunk" of my SUV. It was pretty visibly gone. My confirmation fell on deaf ears. More