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Subaru of Jacksonville
Jacksonville, FL
9,443 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,443 reviews
May 29, 2019
Outstanding salesman!! If your looking for a well rounded salesman, Juan is your go to guy! He did an amazing job making our first Subaru purchase a breeze. His professional If your looking for a well rounded salesman, Juan is your go to guy! He did an amazing job making our first Subaru purchase a breeze. His professionalism is top notch and he was very knowledgeable and willing to answer any questions we had. Most importantly, he was able to make us feel confident in our decision to switch to driving a Subaru Crosstrek!! More
by TeamAanF8487
Employees Worked With
Juan Hernandez
May 29, 2019
Efficient friendly Always competent, efficient, friendly service. When I lived in Ohio in the snow, I traded in a Mercedes for a Subaru because it handled better. Saved Always competent, efficient, friendly service. When I lived in Ohio in the snow, I traded in a Mercedes for a Subaru because it handled better. Saved my life in more than one occasion More
by SubaruJen
Employees Worked With
May 29, 2019
Gabe was fantastic Timely, helpful and courteous. I was able to show up and leave within and hour. Awesome work, thank you.we look forward to coming back! Timely, helpful and courteous. I was able to show up and leave within and hour. Awesome work, thank you.we look forward to coming back! More
by Rich A
Employees Worked With
Jennifer Becker, Lindsay Carter, Gabriel Mulkey
May 28, 2019
Service Dept. is Subpar I don't know the name of the service department member with whom we dealt, but it wasn't Gabe, whose name is on the card we were given when asked to r I don't know the name of the service department member with whom we dealt, but it wasn't Gabe, whose name is on the card we were given when asked to rate Subaru of Jax - Gabe was simply the person who "rang us up", so to speak, when it was time to pay for the service performed on our vehicle. First, the employee who wasn't Gabe tried to tell us that our rear brakes would need to be replaced soon - we just had the rear brakes replaced 7 months ago, and there is absolutely nothing wrong with them. Secondly, he recommended that our battery be replaced. As the battery was original to the vehicle, we agreed, only to find when we started the vehicle to leave the dealership, that they failed to reset the idle and the vehicle nearly stalled every time we started it. Refusing to leave the dealership, we demanded that the service department fix the idle on the vehicle, as they should have known enough to do when they replaced the battery, only to be told rather condescendingly by the employee who wasn't Gabe, that had we just allowed the vehicle to run for a while, the computer would have adjusted itself and the idle would have been fine (which I don't believe is true). Unfortunately, it was our distinct impression that the employee who wasn't Gabe saw two women and thought it appropriate to recommend needless service, and then to be condescending (borderline rude) when he was called out on his incompetence. More
by kostmom
Employees Worked With
Gabriel Mulkey
May 28, 2019
Amazing Customer Service and Great Value Bruce Holmes and the team at Subaru Jacksonville truly know how to make car buying a pleasurable experience! I was extremely reluctant to continue our Bruce Holmes and the team at Subaru Jacksonville truly know how to make car buying a pleasurable experience! I was extremely reluctant to continue our car search after a terrible experience at a nearby dealer. But as soon as we walked in the door, the staff at Jacksonville Subaru made me feel welcome. A salesperson came up to us right away and pulled the car we were interested in to the front so we didnt have to do any searching around the lot. Bruce Holmes was the salesperson assigned to us and he was very helpful with all our questions through the test drive and after. He never made us feel pressured to buy and was very transparent with all the costs. We left with a great preowned car for my husband that we got for a great value. I cannot reccomend Subaru of Jacksonville more! More
by Chardy
May 28, 2019
6000 mile service As always in the last 6 years of using the Subaru of Jacksonville Service Dept, I was in and out in no time. Max and Gabe did an excellent job! Than As always in the last 6 years of using the Subaru of Jacksonville Service Dept, I was in and out in no time. Max and Gabe did an excellent job! Thanks Stan Halter More
by Stan
Employees Worked With
Max Talbert, Gabriel Mulkey
May 28, 2019
Fixed problem quickly and with a smile. Had problem with brake light switch 200 miles from home dealer. Greeted this stranger with open arms and took care of the problem I less than an hour. Had problem with brake light switch 200 miles from home dealer. Greeted this stranger with open arms and took care of the problem I less than an hour. What is there not to like. More
by Mike Charleston
May 28, 2019
Great service and friendly staff Mark was very helpful and knowledgeable. So was Josh These guys worked with me when Subaru of orange park showed me the door, at the end of the da Mark was very helpful and knowledgeable. So was Josh These guys worked with me when Subaru of orange park showed me the door, at the end of the day they got my business and I bought my 2019 outback from them. More
by EdinS.
May 28, 2019
Great Experience Purchasing Subaru Forester Sabino Martinez was very professional and sympathetic when helping us with our purchase. Every question we had was answered and explained well. If any Sabino Martinez was very professional and sympathetic when helping us with our purchase. Every question we had was answered and explained well. If anybody is looking to purchase a Subaru, we would recommend working with Sabino at this dealership. More
by Forester23
May 28, 2019
Car Buying Experience Juan Hernandez was wonderful! He made the car buying experience very smooth. I would highly recommend him to all. He is friendly, knowledgeable and Juan Hernandez was wonderful! He made the car buying experience very smooth. I would highly recommend him to all. He is friendly, knowledgeable and extremely polite. Thank you! More
by Dlhav0531
Employees Worked With
Juan Hernandez, Mike McCormack
