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Subaru of Jacksonville
Jacksonville, FL
9,433 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,433 reviews
March 13, 2019
Chris was amazing! I ordered a part for my husband's WRX and Chris was awesome! He went above and beyond to make sure the part arrived in one piece and on time. He was s I ordered a part for my husband's WRX and Chris was awesome! He went above and beyond to make sure the part arrived in one piece and on time. He was so helpful on this and made a birthday surprise possible! I dealt with a few other companies before finding this one to get the part and it was a nightmare. I wish I had started here in the first place. Awesome customer service!! Thank you SO much!! More
by Lindsey Parks
Employees Worked With
March 13, 2019
Excellent service Every time I get my oil changed I bring my Great Dane to visit everyone. We both enjoy eating cheese crackers and waiting in the customer waiting are Every time I get my oil changed I bring my Great Dane to visit everyone. We both enjoy eating cheese crackers and waiting in the customer waiting area. Max and Gabe are both great individuals who work hard and fast to get the job done so our wait time is usually less than an hour. More
by Elise L.
Employees Worked With
Max Talbert, Gabriel Mulkey
March 13, 2019
Ken Chancey and Danny Kane Jr. truely care!! I rarely give reviews but I'm so impressed with the above and beyond type customer service so I gotta tell! I am overjoyed with the professional and k I rarely give reviews but I'm so impressed with the above and beyond type customer service so I gotta tell! I am overjoyed with the professional and kind experience I had from Ken and Danny! They helped me choose exactly what I needed without the runaround and pressure some car dealers tend to give. They were straightforward, knowledgeable, and made the process quick and easy. I felt very comfortable and reassured that they had my best interest in mind. My family and I love my new used car and plan to buy ONLY from Subaru moving forward!! More
by Lynn Ratley
March 12, 2019
Superb service after the sale We took Our Forester in for its 1000 mile check up and were greeted by a very pleasant young man. He made sure that when the car was ready (after it w We took Our Forester in for its 1000 mile check up and were greeted by a very pleasant young man. He made sure that when the car was ready (after it was washed) that he backed it into a covered area for our delivery. We had questions about how some of the features worked and he brought a service advisor to answer our questions. Gabriel is a true asset the company. Your customer service experience is better than any we have had anywhere 😀 Anna and Cal Williams More
by HappyBuyer
Employees Worked With
Gabriel Mulkey
March 12, 2019
Great Service Service was quick! I was informed about what was needed to be done to my car in order to keep it in excellent condition, and they made sure that I und Service was quick! I was informed about what was needed to be done to my car in order to keep it in excellent condition, and they made sure that I understood everything before and after the service was completed. More
by eferna531
Employees Worked With
Max Talbert
March 12, 2019
Excellent and attentive service Steven and AJ were very helpful and knowledgeable. They made the entire buying process very easy and simple. 100% would recommend to anyone in the mar Steven and AJ were very helpful and knowledgeable. They made the entire buying process very easy and simple. 100% would recommend to anyone in the market for a Subaru! More
by nics
March 12, 2019
VERY EFFECIENT AS ALWAYS, SVC PERFORMED EFFICIENTLY, ON TIME AND PROFESSIONALLY. EVERYONE VERY POLITE AND FRIENDLY. ALWAYS ENJOY MY CAR AND SERVICE TEAM. ALL EXCE AS ALWAYS, SVC PERFORMED EFFICIENTLY, ON TIME AND PROFESSIONALLY. EVERYONE VERY POLITE AND FRIENDLY. ALWAYS ENJOY MY CAR AND SERVICE TEAM. ALL EXCELLENT. GO S O S . More
by JAX BOB
Employees Worked With
Max Talbert, Gabriel Mulkey
March 12, 2019
Service Experience is Outstanding This was my third service visit. All have been for preventive maintenance. This visit was a bit different in that I also required two software updat This was my third service visit. All have been for preventive maintenance. This visit was a bit different in that I also required two software updates. I called ahead and set an appointment with Jenny for an appointment on my way home from work. I was greeted by Max, he immediately new what the visit was for, assured me that I would be on my way quickly, and I went to the waiting area. I used the Wifi to check emails and texts. Before I knew it, I was called and the work completed was explained and I was back on the road again. Thanks to the team for making all of this so easy and for the car wash. More
by Redman1982
Employees Worked With
Juan Hernandez, Jennifer Becker, Max Talbert
March 11, 2019
Quick Maintenance Visit Stopped in for a headlamp that was out in my Outback. I'd been putting it off because I figured it might take a couple hours. These folks are good a Stopped in for a headlamp that was out in my Outback. I'd been putting it off because I figured it might take a couple hours. These folks are good and knocked it out in less than 30 min. Thanks, Y'all! More
by tch
Employees Worked With
Max Talbert, Gabriel Mulkey
March 11, 2019
The Best Dealer Ever! When I bought my 2015 Crosstreck I felt totally comfortable at the dealership working with the salesman. Since then I visit the service dept at least When I bought my 2015 Crosstreck I felt totally comfortable at the dealership working with the salesman. Since then I visit the service dept at least twice a year. All the employees are polite and respectful and they have a welcoming waiting area. I wholeheartedly recommend my dealership to anyone. More
by Kim
