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Subaru of Jacksonville
Jacksonville, FL
9,418 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,418 reviews
November 29, 2018
Excellent service department We’ve beeb getting our 2011 Subaru Legacy serviced here for almost 3 years. Every single time we have been treated courteously, given a comfortable pl We’ve beeb getting our 2011 Subaru Legacy serviced here for almost 3 years. Every single time we have been treated courteously, given a comfortable place to wait and received excellent service. One time required a full day because of both a complete tuneup and warranty recall repair and we were given a loaner vehicle to take overnight, as we live in St. Augustine, which is a 45 minute drive from them. Another time, because or repair was going to take about 2 hours, they gave us a loaner car so we could go to breakfast and get a little shopping in rather than wait at the dealership. A couple of days ago, we noticed a low tire pressure light on our dashboard as we drove north to a doctors appointment. We called from the car, and were told to come right in to an express lane, no appointment needed. We actually went into the wrong lane by accident, but were told not to worry, and a nice man named Sterling Chandler helped us on the spot by checking the tire pressure and filling all the tires to required levels and using the computer to turn the warning light off. A small thing, but it meant a lot to us, particularly because you can’t turn those warning lights off. All done with a smile. Mr. Chandler seems to us to be the kind of employee we would all want to do business with. More
by ES St. Augustine
November 29, 2018
Amazing experience with Nando Nando was great, friendly and helpful getting my mother in law into anew forester. We appreciated his patience in pulling all of the choices up front Nando was great, friendly and helpful getting my mother in law into anew forester. We appreciated his patience in pulling all of the choices up front so she could pick a color. Fast and easy process for us. More
by erin
Employees Worked With
Nando DiPasquale
November 29, 2018
A good car-buying experience. Nando was friendly and willing to listen to our needs. He took good care of us, and negotiated well. Very pleased with our new Forrester. Nando was friendly and willing to listen to our needs. He took good care of us, and negotiated well. Very pleased with our new Forrester. More
by RollTidecustomers
Employees Worked With
Nando DiPasquale, Mike McCormack
November 28, 2018
Great experience I had a really great experience buying the car from Subaru of Jacksonville the salesman Mark Minter was professional not pushy and was right on top of I had a really great experience buying the car from Subaru of Jacksonville the salesman Mark Minter was professional not pushy and was right on top of the process. The car buying process can be a real hard time and this was not I would highly recommend SUbaru of Jacksonville if your buying a Subaru. The young man who cleaned the car did a really nice job also and was very helpful attaching the license plate for me. Everyone was friendly at the store. More
by Billjr1935
Employees Worked With
Mark Minter
November 28, 2018
Routine service to leased Outback I gave a 5 star rating because Max really took care of me. He made sure I was receiving everyhting possible from my warranty. yeah! I gave a 5 star rating because Max really took care of me. He made sure I was receiving everyhting possible from my warranty. yeah! More
by Hali Langdon
Employees Worked With
Max Talbert
November 28, 2018
Great service, but couldn't work out a deal. The service was great. The dealership is beautiful. Danny helped me find a car perfect for me. Unfortunantly because of my low credit score, I could n The service was great. The dealership is beautiful. Danny helped me find a car perfect for me. Unfortunantly because of my low credit score, I could not work out a deal in my price range at this location. More
by Miguelf28
Employees Worked With
November 28, 2018
Easy least! I called for an appointment for an oil change and check and was told just to drop by. It was done in under an hour including a car wash. Free snacks I called for an appointment for an oil change and check and was told just to drop by. It was done in under an hour including a car wash. Free snacks and drinks in their comfortable lounge. I love this dealership! More
by suefly
Employees Worked With
November 28, 2018
New Car - first service Oil & filter change, tires rotated, multi-point inspection, complimentary car wash, all in less than an hour. I called for an appointment but was to Oil & filter change, tires rotated, multi-point inspection, complimentary car wash, all in less than an hour. I called for an appointment but was told one was not needed. More
by Outbackgal
Employees Worked With
Jennifer Becker, Max Talbert
November 27, 2018
All excellent but Finance a little tricky Excellent personnel Lead by David Dombroski Totally Committed to Customer Satisfaction!!!! From our first visit to car delivery David was and is an ex Excellent personnel Lead by David Dombroski Totally Committed to Customer Satisfaction!!!! From our first visit to car delivery David was and is an excellent communicator, made us feel at home and kept the sales process informative! More
by Fpbender
November 27, 2018
Above and Beyond Service I took my Gray.Series edition 2019 STI into SOJ because I saw condensation in the rear driver side tail light (white/reverse light portion). Steven W I took my Gray.Series edition 2019 STI into SOJ because I saw condensation in the rear driver side tail light (white/reverse light portion). Steven Wall did a visual inspection, and with the blessing of "Russell", the Service Inspection manager, Steven was able to order me a replacement tail light on the spot. ON THE SPOT! Amazing. I can't ask for better service than what SOJ has proven so far. As long as they continue to treat me with the dignity and respect, as I was shown today, I will continue to make SOJ my dealership of choice. More
by grayseries19
