Subaru of Jacksonville

They listened to me. No pressure and didn’t feel rushed. Ryan, our salesperson went above and beyond. He made the car buying process painless. The final price was exactly as negotiated with no surprises. H Ryan, our salesperson went above and beyond. He made the car buying process painless. The final price was exactly as negotiated with no surprises. He was professional and polite. I love my car!!!! I also have to mention the same about AJ in finance. He knew his stuff and again no surprises. Great sense of humor too. More

They took good care of us We really had no idea what we wanted when we walked in the door. Our salesman showed us everything and let us sit and everything So that we were able We really had no idea what we wanted when we walked in the door. Our salesman showed us everything and let us sit and everything So that we were able to make up our minds and make the best decision for us. Nobody tried to push us into a car we didn’t want and there was no pressure. Our finance guy, AJ, make sure we understood everything. It was overall a good experience for us call her More

pleasant First of all, we didn't really think we would be buying a car that day. (Hadn't brought the trade-in car or title). But Jerry made buying a new car a First of all, we didn't really think we would be buying a car that day. (Hadn't brought the trade-in car or title). But Jerry made buying a new car a pleasant experience, which is amazing because I didn't really want to part with my old car and I hate spending money. Everyone we talked to was friendly and professional. So I am now the owner of "Ruby Subaru" and all my friends want to take a ride. More

wonderful cutomer service My husband and I had been discussing a new vehicle for awhile and had decided on a Subaru Forester. However, we weren't sure when we were going to pu My husband and I had been discussing a new vehicle for awhile and had decided on a Subaru Forester. However, we weren't sure when we were going to purchase one and decided to just stop by the dealership to check out the on lot inventory. It just so happened that the exact model and color we wanted was there and after talking to Sean Lee about the vehicle and financing choices, we took some time to think it over and came back the next day to test drive which led to a purchase. Sean was extremely helpful and informative in the process. He was not pushy about anything at all and let us come to our own decisions about things, which my husband and I totally appreciated. When it came time to sign the paperwork, AJ made it seem incredibly fast and easy even though it was late in the day. I will not hesitate to recommend this dealership to anyone looking to buy a Subaru. The entire experience was better than other car buying experiences we have had thanks to the friendliness and care of everyone there. More

My best car-purchase experience in 40 years SUMMARY: knowledgeable, no-pressure salesman (Mark Minter) in a well-regarded dealership with consumer-friendly prices! After a lot of research SUMMARY: knowledgeable, no-pressure salesman (Mark Minter) in a well-regarded dealership with consumer-friendly prices! After a lot of research on the Internet and by word-of-mouth, I approached Subaru of Jacksonville looking for a specific new car. The reputation of Subaru of Jacksonville was the best of the many Subaru dealerships available to me. To be fair, many of the dealer reputations seemed to be more based upon used car sales and service departments rather than new car sales, but I figured that the dealer with the best reputation for trustworthiness would be the correct one for me. When I made my appointment at Subaru of Jacksonville, I was referred to Mark Minter. He was one of many SoJ salesmen who had been complimented by previous customers on social media. He acknowledged my specific requests and took me for a test drive in the car closest to what I wanted. Unfortunately, the specific model I wanted was not available at the dealer. Since I very much wanted that model, we couldn’t make a deal. But as I was leaving, he recommended that I try several competitors’ models. “They’re good, but you’ll probably find the Subaru is better,” he said as I left the dealership. This was true. However, when I went back to see Mark, we could not find even one of the model I wanted in Florida or nearby Georgia. Since I was about to begin an extensive trip, Mark advised me that the model I wanted was plentiful up north. ”We’ll catch you in a few years when you upgrade,” he said with a smile. Up north in the New York area there were many Subaru dealers with dozens of my desired model. But nobody on Long Island or within 100 miles honored the USAA buying program, and the prices they were asking were well above what Mark had mentioned. Through a fluke in the USAA buying program, Subaru of Jacksonville was notified of my search. Mark then emailed me to see what had gone wrong. He then did some research and came back to me with a price that was way below the prices in New York if I ordered the car. That’s what we did and the car arrived at Jax exactly as I’d ordered even before I got home. It brings back the fun of driving and I am recommending it, the Subaru of Jacksonville dealership and specifically Mark Minter to anyone who inquires about the car or the car-buying process. More

As good as it gets I was dreading buying a new car, but they made it as pleasant as it could possibly be. Sean Lee was very low-key when I first came in, no pressure at I was dreading buying a new car, but they made it as pleasant as it could possibly be. Sean Lee was very low-key when I first came in, no pressure at all. The MSRP sticker on the car included the destination fee. Not everyone does that. Everything was upfront, and I felt he was working with me instead of against me. I didn’t get passed on to anyone else until it was time to actually buy the car. Mike was pleasant and professional. I felt that I was treated with respect, which is often not the case, especially for single women buyers. They got me out quickly and explained any unexpected delays. Highly recommend. More

Awesome professional service. We loved the service we received. Steve was great very patient and pressure free.we would definitely work with him again. AJ from financing was inform We loved the service we received. Steve was great very patient and pressure free.we would definitely work with him again. AJ from financing was informative and helpful. More

Great Purchase Experience We met Mark on a Sunday afternoon 2 years ago. We thought we were interested in a Subaru but we were not close to being ready to buy. We contacted We met Mark on a Sunday afternoon 2 years ago. We thought we were interested in a Subaru but we were not close to being ready to buy. We contacted Mark after we were ready, We live in Ocala. We were on a Camping trip and did everything over the phone. We went to Jacksonville on Sunday afternoon to pick up the new Car Excellent Experience, unbelievable Car, could not be happier. We will even go back for our Routine Maintenance. That is the kind of FEEL we got!!!! More

Prompt, courteous, friendly, professional I was visiting Jacksonville and my tire warning light came on so I needed to locating a Subaru dealer and Max was the first and only employee that I e I was visiting Jacksonville and my tire warning light came on so I needed to locating a Subaru dealer and Max was the first and only employee that I encountered -- he took care of my problem immediately! More

Great Service Courteous, prompt, considerate, helpful, responsive. Very respectful to women, which is why I bought my 4th Subaru here and why I trust the Service D Courteous, prompt, considerate, helpful, responsive. Very respectful to women, which is why I bought my 4th Subaru here and why I trust the Service Department. Thank you! More