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Subaru of Jacksonville
Jacksonville, FL
9,569 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,569 reviews
October 11, 2018
Spectacular Service My 2016 WRX had a massive coolant issue and the engine was severely overheating. I called up Subaru and Steven set me up with an appointment the same My 2016 WRX had a massive coolant issue and the engine was severely overheating. I called up Subaru and Steven set me up with an appointment the same day and I had the car towed in. He fixed the issue, tested the car to ensure the overheating issues were gone, and got me back on the road within a timely manner. Absolute pleasure to work with him and my car is back up and running. Thanks Steven!!! More
by Sharan_Sathya
Employees Worked With
Steven Wall
October 11, 2018
Outstanding This is was the less-complicated vehicle-purchase process I ever had, everything about it was outstanding! John's assistance was extraordinary, provid This is was the less-complicated vehicle-purchase process I ever had, everything about it was outstanding! John's assistance was extraordinary, providing important information about the vehicle and Subaru, presenting the financial information (and facilitating all the steps of the negotiation - vehicle price, vehicle trade-in, etc.), and delivering the car. Everything was clear, objective and efficient. AJ was also very kind and helpful. Extremely positive experience! More
by csc
October 09, 2018
Really Customer Friendly The folks at this dealership couldn't be more helpful. When I have a small issue like this morning when I needed to have the right exterior mirror pu The folks at this dealership couldn't be more helpful. When I have a small issue like this morning when I needed to have the right exterior mirror put back together (yes, I hit something with it) - there is no muss or fuss - just drive to the area next to customer service and the great guys and gals will put you back together. No paperwork at all. Or on other occasions when there are bigger deals like a 30,000 mile checkup - the wait is no problem because there are drinks and snacks waiting for us as well as wifi, tv, computers (in case you didn't bring your own). And of course it is always fun to chat with the sales staff and see what's new with Subaru. Oh, and did I mention that a free car wash is included? How great is that! More
by Pat Vail
Employees Worked With
Other Employees :
The super gentleman who is usually at the quick service desk outside. He even conducted a successful search for more snacks one afternoon last week when the basket was empty!, Kevin McCarthy, Jennifer Becker, Lindsay Carter
October 09, 2018
Outstanding service! SOJAX is a special dealership. My 2018 Outback is the 5thcar I’ve bought here. The service team is terrific. Honest and reliable. Love the car was SOJAX is a special dealership. My 2018 Outback is the 5thcar I’ve bought here. The service team is terrific. Honest and reliable. Love the car wash! More
by Wise Guys
Employees Worked With
Juan Hernandez, Kevin McCarthy, Lindsay Carter
October 09, 2018
First Oil Change Max was very polite during check in. After the service he was very informative as to when and what my next service would entail. He went over everyth Max was very polite during check in. After the service he was very informative as to when and what my next service would entail. He went over everything that was done to the car and went over the paperwork too. He gave me a brochure and went over the services that I would be having in the future. I had to return to the dealership with a minor concern and he addressed it in a polite and professional manner. I will definitely used this dealership for future services. More
by Tuten101
Employees Worked With
Max Talbert
October 09, 2018
Always outstanding and courteous service! From the moment I pull into the service drop off area always being greeted with a friendly "welcome to Subaru" and assisted by Max today who was so c From the moment I pull into the service drop off area always being greeted with a friendly "welcome to Subaru" and assisted by Max today who was so courteous and helpful I can always count on a great experience! I have owned my Subaru Outback for the the past 5 years and the service has been outstanding! I actually enjoy having my car serviced!!! Thank you!! More
by Outback
Employees Worked With
Yes, the gentleman who greets you when you pull in to the service area which I forget his name. He is always always so pleasant!, Max Talbert
October 08, 2018
'19 Forester Another 5-star buying experience with Subaru of Jacksonville. The deal was excellent (thank you Daniel); the paperwork was complete and ready for me Another 5-star buying experience with Subaru of Jacksonville. The deal was excellent (thank you Daniel); the paperwork was complete and ready for me to sign when I arrived; and the car was as promised. Sabino Martinez in sales, and Mike McCormack and AJ Miller in finance were beyond exceptional; and all were a pleasure to deal with. And as with previous purchases from Subaru of Jacksonville, the deal was such that the other local Subaru dealer could not match. Done!!! Looking forward to continuing a rewarding relationship with Subaru of Jacksonville. More
by wrm53
October 08, 2018
SUPER FAST WARRENTY SERVICE I brought my Outback in for the 6000 mile warranty service a few hundred miles early because I would not be available at the time the car would normal I brought my Outback in for the 6000 mile warranty service a few hundred miles early because I would not be available at the time the car would normally need the service. I was in and out with the oil changed, tires rotated and even a free wash in less than one hour. The service waiting area had complimentary drinks available while I waited. Thank you Max. More
by timok
Employees Worked With
Max Talbert
October 08, 2018
Good efficient service Friendly staff, dedicated to customer. They have lots of yummy snacks and drinks to enjoy while waiting though they are quick to service the car. Friendly staff, dedicated to customer. They have lots of yummy snacks and drinks to enjoy while waiting though they are quick to service the car. More
by Kmg
Employees Worked With
Max Talbert
October 08, 2018
Great Buying Experience John Pitts was very helpful with our selection process between the Outback & Forester models. Took us for test drives in both. Very good explaining John Pitts was very helpful with our selection process between the Outback & Forester models. Took us for test drives in both. Very good explaining the differences and all the many features of both vehicles. AJ Miller was very helpful with the finance end. More
by llg
