Subaru of Jacksonville

Made my first car buying experience great! Ryan and Jerry were both so helpful and not overbearing. I didn't feel pressured at all. Great experience! I love my 2017 Subaru Forester! Ryan and Jerry were both so helpful and not overbearing. I didn't feel pressured at all. Great experience! I love my 2017 Subaru Forester! More

Awesome Team. Very good car buying experiance. I was looking to order a new STI with close to no miles on it while I was deployed. Juan, which was my sales representative made sure the vehicle that I was looking to order a new STI with close to no miles on it while I was deployed. Juan, which was my sales representative made sure the vehicle that I was purchasing while I was gone was not being used by other customers. Doing the sales transaction, was a breeze I was in and out in 45 mins to an hour. I've been a Subaru owner for quite some time (4th Subie) and have been coming to this dealership for quite some time but first time buying a car here. The staff here are extremely friendly and inviting. Very military friendly.If I need anything Subaru, this is my first and only stop. More

Amazing Dealership! Great Finance Team! I went to this Subaru dealership because I wanted to get rid of my Honda Pilot for a car with a cheaper payment. I've been a big fan of Subaru for yea I went to this Subaru dealership because I wanted to get rid of my Honda Pilot for a car with a cheaper payment. I've been a big fan of Subaru for years. I worked with two of the most amazing people at this dealership ( Bruce Holmes and Ms. Anita the finance lady) I had a foreclosure on my credit, which made me think I wouldn't get approved. Ms. Anita worked hard and got me approved with a great rate from chase! Bruce made sure I got the car I wanted for the price I wanted in the most pressure free environment. Would continue my business with dealer! More

Jerry Johnson- #1 salesman. Really enjoyable experience Had a great time buying my first new car and first Subaru. Jerry's no pressure and honest sales style was truly refreshing. The rest of the staff was Had a great time buying my first new car and first Subaru. Jerry's no pressure and honest sales style was truly refreshing. The rest of the staff was quick and accommodating throughout the whole process too. More

Car buying made easy. This dealership and in particular, Jerry Jones' were recommended by my neighbor. Jerry was very helpful in showing me a new car and explaining the in This dealership and in particular, Jerry Jones' were recommended by my neighbor. Jerry was very helpful in showing me a new car and explaining the ins and outs of the Subaru as well as their terrific financing programs. There was no pressure and Jerry was professional,helpful and friendly..Thank You. More

Very fair and professional My wife and I went into the dealership with an intention to gain more information about and hopefully confirm our decision to purchase a 2017 Forester My wife and I went into the dealership with an intention to gain more information about and hopefully confirm our decision to purchase a 2017 Forester. We were ready to buy but didn't know if the model we wanted would be available for our agreed upon budget. Always considered the Forester a truly unique model: safe, comfortable, excellent resale value, outstanding Consumer report ratings and a great value based on comparable models in its class. Luckily the model was available and my offer (based on a fair price from Truecar) was accepted with almost no negotiating. I really think we got a fair deal and everyone we spoke with were tremendous. Nando DiPasquale, Russ and Philip were fantastic. We have received follow up calls and emails offering any support or help. Love the vehicle and feel secure the dealership is there when we have questions or need service. Would recommend Subaru of Jacksonville to anyone looking for a new car. More

Car purchase I had a very pleasant experience. I would recommend the dealership to anyone. Everyone was friendly and hospitable. All my questions were answered. I had a very pleasant experience. I would recommend the dealership to anyone. Everyone was friendly and hospitable. All my questions were answered. David explained every detail about my car purchase. My phone calls were returned promptly. More

The "Gold Standard" of Customer Service J. Johnson was our first point of contact with Subaru of Jacksonville and his customer service was nothing less than exceptional. Mr. Johnson conduct J. Johnson was our first point of contact with Subaru of Jacksonville and his customer service was nothing less than exceptional. Mr. Johnson conducted himself in such a manner that all auto representatives should model; in fact, there's a particular dealership in the North West Florida peninsula that should revamp their education and training for their sales personnel. I want to personally thank Mr. Johnson for his exemplary customer service to my family, as well as his Service to our country - Thank you! More

Pleasant experience Knowledgeable about automobile. Very experienced when it came financing an paperwork. Willing to negotiate to get to a fair price and trade in. All go Knowledgeable about automobile. Very experienced when it came financing an paperwork. Willing to negotiate to get to a fair price and trade in. All good. More

Amazing Experience!!! My husband and I had spent weeks shopping around for a new vehicle. By the time we stepped foot on Subaru of Jacksonville's lot, we were beat up. As My husband and I had spent weeks shopping around for a new vehicle. By the time we stepped foot on Subaru of Jacksonville's lot, we were beat up. As Jerry approached us, we braced ourselves for the pushy "car salesmen" treatment we had been receiving elsewhere. Turns out that's how you've got to act when selling anything other than a Subaru. Jerry was knowledgeable, easy going and relaxed; he answered questions we didn't know we had. And when it came time to make our purchase, he was extremely patient as we changed our minds, and then changed them again. Financing was actually fun; Anita is a blast and super helpful. At the end of the day, we drove off in the car of my dreams and huge smiles on our faces because the experience was amazing. More