Subaru of Jacksonville

Fantastic Experience Purchasing my First Subaru I had a fantastic experience working with David Dombrowski at Subaru of Jacksonville. This was my first purchasing experience with Subaru and I was v I had a fantastic experience working with David Dombrowski at Subaru of Jacksonville. This was my first purchasing experience with Subaru and I was very impressed. After our initial test drive, we sat down and discussed the numbers. The initial offer he gave me was fair, but I still wanted to look at some other vehicles before making a final decision. There was no pressure to stay and buy the car right away. He explained to me that they don't play games there and the offer would still be valid after I looked around. I did shop around and had less than pleasant experiences at other dealerships. However, throughout that period, I still kept in touch with David and he was able to answer my questions through email. We were even able to get to a ballpark figure of what I should expect to pay for the car when I finally did come in. The dealership still needed to inspect my trade-in before agreeing to any actual numbers. When I came in to buy the car, the car I was interested in was on a test drive. David immediately started the purchase process to make sure I got the car I wanted. We were able to quickly get my trade-in appraised and negotiated a great price on my new Forester! After the agreements and contracts were all signed, David put in a full tank of gas in the car and walked me through everything I needed to know about operating it. He even helped my wife watch our tired and cranky one year old as I was transferring everything from my old car to the new car. David treated me honestly and with respect throughout the entire process. I would absolutely recommend him and Subaru of Jacksonville to anybody. More

we walked away satisfied that we got a good deal We got the vehicle we wanted at what we felt was a good price - we are very satisfied with our purchase. We appreciated Josh's handling of the process We got the vehicle we wanted at what we felt was a good price - we are very satisfied with our purchase. We appreciated Josh's handling of the process-he was professional and pleasant. More

Car shopping Mr Frank Woods in sales & leasing was very professional. He answered all our questions and was prompt with the figures. I think they value their emplo Mr Frank Woods in sales & leasing was very professional. He answered all our questions and was prompt with the figures. I think they value their employees which in turn makes for a better experience. If your employees are happy, everyone is happy. Also, it's very clean. I've been to big name dealerships that are not, More

Wonderful! We were greeted warmly and treated with respect. We were not pressured and are very happy we chose this dealership for the purchase of our new Outback We were greeted warmly and treated with respect. We were not pressured and are very happy we chose this dealership for the purchase of our new Outback. Both David and Anita were professional and friendly and made our experience relaxing and comfortable. We love our Subaru! More

Best Dealer Experience I've ever had It was amazing. I used their military buying program and the deal was excellent. They gave me top dollar for my trade the first offer. Standard milita It was amazing. I used their military buying program and the deal was excellent. They gave me top dollar for my trade the first offer. Standard military pricing was 2000 below MSRP. Frank showed me how to use all the tech in the car. I love my 2017 WRX. More

Kimberly Schneid, the salesperson who assisted me is awesome Kimberly Schneid was very helpful and knowledgeable about the entire automotive process. She welcomed me as I walked into the dealership and made me Kimberly Schneid was very helpful and knowledgeable about the entire automotive process. She welcomed me as I walked into the dealership and made me feel welcome. When I came back later in the following month to pick up my license plate, Kimberly was unavailable, so Josh Strickland jumped in and helped me without even being asked. Overall, excellent customer service. Kimberly and I had agreed on the price before I came back in to buy it (2nd visit.) She had everything ready to go as she had promised. As I paid cash for the vehicle, I did not deal with finance or management. I rated quality of work "average", as I had to purchase a new battery the very next morning after picking up the car. Otherwise, a superb experience and I would highly recommend your dealership!! More

Super Duper Happy Customer I can absolutely say that buying my Subaru Tribeca from Frank at Subaru of Jacksonville was the best decision I have ever made in buying a car. It was I can absolutely say that buying my Subaru Tribeca from Frank at Subaru of Jacksonville was the best decision I have ever made in buying a car. It was the most happy, smooth and wonderful experience ever. I am so in love with my new Tribeca. From the test drive to the no pressure sales, I immediately fell in love with my car and Subaru of Jacksonville. Thank you Frank for being so wonderful! So wonderful I brought my Mom in the next day and she ordered her new Crosstrek and will be taking delivery when it comes in. We will be returning for our next purchase and when it is time to buy my daughter her first car. My son also has the Subi itch!!! #sojax #happycustomers #subarufamilyforlife More

Excellent Customer Service! I made a phone call from Orlando and Josh answered. We had several calls back and forth. Within a day we purchased the car we want. We were given all I made a phone call from Orlando and Josh answered. We had several calls back and forth. Within a day we purchased the car we want. We were given all the information we needed to make car buying experience smooth. I would highly recommend them, whether it's a Subaru or one from their other inventory! More

Josh helped me find my first new car! I came home for vacation in March and went to test drive with my dad, expecting to plan out a purchase some time in 2017. Fell in love with the Cross I came home for vacation in March and went to test drive with my dad, expecting to plan out a purchase some time in 2017. Fell in love with the Crosstrek. Put down the deposit that day, and had a special manual version ordered from Japan. After a couple of salespeople had to leave, they set me up with Josh, who was always available for my questions and helped me out a great deal. His service is great. My car came in about 2 months, and I absolutely love it. It has everything I want and need. I'm very much looking forward to the next years with this vehicle, and feel confident in Subaru of Jax to help me when I need it! More

Buying a WRX for my son! The 1st day we met Frank Woods was friendly, pleasant, and fun!! Frank was knowledgeable & very professional making the entire experience fun!!! Als The 1st day we met Frank Woods was friendly, pleasant, and fun!! Frank was knowledgeable & very professional making the entire experience fun!!! Also, Anita in the finance department was the same. What a great team. Thanks guys for making this fun and so easy!! I will be back and will recommend this dealership to all my friends and family. The owner, Mr. Porter should be very proud!!! More