Subaru of Jacksonville

Organized and Informative Every detail was taken care of prior to my arrival to pick up the vehicle. The process was fluid and informative. They took time to show each feature Every detail was taken care of prior to my arrival to pick up the vehicle. The process was fluid and informative. They took time to show each feature in detail. More

Absolutely astonishing! We were treated with respect and courtesy the minute we arrived. Our salesman Mark Minter took the time to explain the car's standard features and wha We were treated with respect and courtesy the minute we arrived. Our salesman Mark Minter took the time to explain the car's standard features and what I had researched online. During our test drive, he explained all the safety features. There was never any pressure or haggling involved during our visit to the dealership. Our previous car had been totaled from an accident, so we had no trade-in, but we had money for a down payment. We were concerned that we would not be able to buy the car we wanted. I had researched the Subaru Legacy and found it to be the safest car rated by Consumer's. Mark & Phil in Finance, put our minds at ease and we were able to purchase the car we wanted and with affordable monthly payments. We are so grateful for Mark and the staff at Subaru for their help and friendliness. They made our car buying experience a pleasant one-not a stressful one. THANK YOU!!! More

Extremely helpful ! Jerry was a very big help in helping me purchase my very first car ! He got me into a car with the most affordable payments ! Although the process too Jerry was a very big help in helping me purchase my very first car ! He got me into a car with the most affordable payments ! Although the process took longer than expected he was very helpful & patient during the process & I would definitely recommend him to anybody I know ! More

Wonderful Experience The staff at Subaru of Jacksonville was wonderful. I was beginning to lose hope and they were able to get me into a brand new car! Frank Woods was ver The staff at Subaru of Jacksonville was wonderful. I was beginning to lose hope and they were able to get me into a brand new car! Frank Woods was very helpful in getting the process started. More

Stellar service and an excellent product! My husband and I are so pleased with our experience with Mark and Anita at Subaru of Jacksonville! We set out on our day of car shopping armed with a My husband and I are so pleased with our experience with Mark and Anita at Subaru of Jacksonville! We set out on our day of car shopping armed with a budget, a loan check from our credit union and a list of dealers to visit and cars to drive. We knew after driving the Forester that it was a great fit for our family, but we informed Mark that we intended on driving several more cars that day before making a decision. To our pleasant surprise, Mark let us leave without any high pressure sales tactics or pie in the sky offers. We returned to Subaru several hours later and Mark patiently worked with us to make the deal work in our budget. He recommended we consider Subaru financing and we walked out with an unbelievable rate 2 percentage points under our credit union financing! Anita processed our loan paperwork swiftly and with a smile. I am in love with our Forester and it was an absolute pleasure doing business with Mark and Anita! More

Very respectful I had researched months for a new car and was beyond tired of going to car dealerships and being pressured to buy today. I've had to blocked many numb I had researched months for a new car and was beyond tired of going to car dealerships and being pressured to buy today. I've had to blocked many numbers because they have called even when I told them I was interested anymore. I walked into this dealership excepting the same thing. Completely surprised by the respect I was treated with. I wasn't pressured and they didn't try to convince me to look at something else (which happened all too often). I am now a Subaru Crosstrek owner. Thankful for the staff here. More

Great Buying Experience that was worth the 2.5 hour drive I am from Central Florida and began my search for a Subaru WRX a couple weeks back. I eventually came up with a specific number in mind with the vehic I am from Central Florida and began my search for a Subaru WRX a couple weeks back. I eventually came up with a specific number in mind with the vehicle/options I had chosen. I unfortunately could not negotiate (I'm not the best negotiator) with my local dealers to come to my (what I believe) fair market price. So I expanded my search to entire state of Florida and noticed that Subaru of Jacksonville has multiple Dealer of the Year awards from DealerRater. So I figured I would send an inquiry. My initial contact was Erin who transferred me to Sabino. After discussing what I was looking for in terms of vehicle and options, Sabino was able to beat the price I had in mind. Great up-front pricing with no bull**** to have to jump though. I placed an order a couple days later without having to negotiate the first price given. Lead time was estimated to be 6-8 weeks. Ended up arriving in 3 weeks. Awesome. I arrived this morning to pick up the car after a 2.5 hour drive from Orlando. First thing I noticed was that the facility was beautiful and well kept. The paperwork process afterwards was quick and Sabino was accommodating to all my particulars with the vehicle itself. He gave me a detailed run down of the car and ensured that I had my basis covered for operating it. If I was closer to Jacksonville, I would bring my car to this dealership to get service work done based on how pleasant the sales process was and how well kept the facility is. Highly Recommended Subaru Dealership! More

Quick and Easy I wanted a pretty specific car, a dark grey base model WRX to be exact. They did not have any when I first went in but that one would be coming in wit I wanted a pretty specific car, a dark grey base model WRX to be exact. They did not have any when I first went in but that one would be coming in within the next month, so i reserved it and waited in anticipation. The day the car came in I was able to pick it up. Jerry was very helpful, he went through the car and explained all the different interactive systems, even helping connect my phone to the car. Overall a great experience and great car; Jerry and the staff as a whole were very helpful in my car buying experience. More

Great experience buying a car from Jerry Johnson My husband and I recently bought a Subaru Outback for my son, who had already checked dealer ratings before visiting the dealership. He selected Jerry My husband and I recently bought a Subaru Outback for my son, who had already checked dealer ratings before visiting the dealership. He selected Jerry Johnson based on what other customers said about him. From start to finish, my family was extremely satisfied with his approach. He was patient, helpful and considerate. At the very end, when the last piece of paper was signed, and he said my son could get the car, I asked him if a band was supposed to strike up a tune. Not losing a beat, he pulled out his IPhone and we walked through the dealership to the sounds of a Sousa march! More

Great buying experience No pressure. Knowledgable staff. Fair price. No add-on gimmicks. Good inventory. This is the way car buying should be. I would buy from them agai No pressure. Knowledgable staff. Fair price. No add-on gimmicks. Good inventory. This is the way car buying should be. I would buy from them again. More