Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
9,352 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,352 reviews
December 16, 2015
Excellent negotiating for an awesome experience David Dombrowski gave extraordinary help. I originally came in for information and was very iffy about a new car because the whole experience seemed e David Dombrowski gave extraordinary help. I originally came in for information and was very iffy about a new car because the whole experience seemed extremely daunting. David made the total experience smooth and enjoyable! I went in with a unreliable Chevy Cruze, and came out with an unbelievably awesome 2016 Subaru Impreza WRX for such an sweet price and APR. And also, Anita is pretty awesome too! More
by aGermanPooka
Employees Worked With
Anita Clarkson, David Dombrowski
December 16, 2015
Experience on purchasing a 2016 Outback Subaru Dave Dombrowski was very knowledgable answered all my questions and most important he gave me an excellent price with my trade-in. No xxxxxxxxxxxx ar Dave Dombrowski was very knowledgable answered all my questions and most important he gave me an excellent price with my trade-in. No xxxxxxxxxxxx around and did not waste any time getting to the price. He also had a great obstacle course to test drive the car of my choice and gave my reference a monetary bonus. More
by justplainfred
Employees Worked With
David Dombrowski
December 15, 2015
Left in the dust. I was pleasantly surprised to see the selection online for Subaru of Jacksonville because my local Subaru dealer is smaller and almost always sold the I was pleasantly surprised to see the selection online for Subaru of Jacksonville because my local Subaru dealer is smaller and almost always sold the outbacks before they even got to the lot. I reached out for assistance and was greeted by a pleasant lady who answered all of my questions and took care of my needs. There was some back and forth over the phone and via email because i live in South Carolina and all seemed well. After not hearing from the dealer for a couple days, i reached out to see what was going on and was ignored. I forgot to mention that I went as far as to put a deposit on a specific vehicle that they had so that it wouldn't be sold before i made my final decision. I look to find that my deposit had beed refunded with no reason why, no phone call or email about anymore information. Finally i got a hold of the lady i had been in contact with and she explained to me that because i had i little bit less than perfect credit that i needed way more than i was willing to put down as a down payment. I tried to finalize it there and move onward but i was giving yet another false hope with more lies and a "i will get back to you" It's three days later and i haven't heard anything back from anyone. Their loss, because i picked up a brand new outback at my local dealer that actually went above and beyond to get it from a dealer in Virginia. I guess next time i will consider my local dealer first instead of looking elsewhere. More
by cooper11
Employees Worked With
December 15, 2015
Great Experience Best car buying experience I have ever had. David was a pleasure to work with. He had everything in order. I was in and out in under a hour. Definitel Best car buying experience I have ever had. David was a pleasure to work with. He had everything in order. I was in and out in under a hour. Definitely recommend! More
by specialk9559
Employees Worked With
David Dombrowski
December 15, 2015
Wonderful Experience! David Dombrowski at Subaru of Jacksonville was extremely helpful! The entire car buying process went smoothly and quickly. I felt valued and appreci David Dombrowski at Subaru of Jacksonville was extremely helpful! The entire car buying process went smoothly and quickly. I felt valued and appreciated and was able to leave feeling wonderful about my new purchase. Thank you! More
by jlgilbert
Employees Worked With
David Dombrowski
December 14, 2015
Great car buying experience. Frank knew his product and went the extra mile in explaining it. I never felt pressured in any way. I love my new Forrester. Thanks Frank. Frank knew his product and went the extra mile in explaining it. I never felt pressured in any way. I love my new Forrester. Thanks Frank. More
by kenny007
Employees Worked With
Anita, Frank Woods
December 14, 2015
Great Car Buying Experience Mark Minter at Subaru of Jacksonville was a well-informed, super helpful sales person. I initiated buying my second Subaru Outback online and had a q Mark Minter at Subaru of Jacksonville was a well-informed, super helpful sales person. I initiated buying my second Subaru Outback online and had a quick response from Mark. He worked with me remotely as I live in Tallahassee, Florida and had everything ready once we closed the deal and I made the drive over to Jacksonville. Even though I already owned a 2011 Subaru Outback, he made sure he took me for a test drive and spent time going over all the new feature in the car. I really appreciated the time he spent with me as it saved me having to go thru manuals just to get started with the new technology. If you're looking to buy a new car, please consider with with Mark. He doesn't pressure you in anyway and will go the extra mile to be sure you are happy with the deal and your new car. A very pleasant experience! Anita Clarkson in the Finance Department also did a stellar job with all the paperwork and explaining the warranties...she couldn't be more friendly and was so knowledgeable about the process. Great person to have working for you! More
by powell05
Employees Worked With
Anita Clarkson, Mark Minter
December 13, 2015
Helpful Our sales person, Brandon, was well informed and listened to our needs. He helped us choose the right model without making us feel pressured in any w Our sales person, Brandon, was well informed and listened to our needs. He helped us choose the right model without making us feel pressured in any way. We liked the help that the finance person, Anita, gave us and drove away feeling happy with our choice. More
by subarugirl
Employees Worked With
Anita Clarkson, Brandon Tamayo
December 12, 2015
Love my Subaru! Great experience. I do not like looking for a new car but I never felt pressure from my sales person. He was very friendly, answered all my question Great experience. I do not like looking for a new car but I never felt pressure from my sales person. He was very friendly, answered all my questions and showed me the type of car I was looking for. Did not try to "up sell" me! Anita in financing was great too. More
by Love my Subaru!
Employees Worked With
Anita Clarkson, Brent Andrus
December 11, 2015
A painless experience After researching and comparing suggested factory invoice estimates, Subaru of Jacksonville honored my Price Report estimate for a 2016 Subaru Foreste After researching and comparing suggested factory invoice estimates, Subaru of Jacksonville honored my Price Report estimate for a 2016 Subaru Forester. In addition, I traded in my previous Subaru Forester which they had maintenanced since 2004. During the transaction, Josh Strickland was courteous, informative, avoided any pressure tactics and later helped facilitate my tag renewal as well. He reinforced my history of positive dealings with the dealership over the past 11 years. More
by Forester man
