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Subaru of Jacksonville
Jacksonville, FL
9,429 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,429 reviews
May 29, 2015
I will buy from here always!!! Just when I was ready to Give up on a vehicle purchase i decided to give SoJ a chance. Frank was helpful since the phone call. Will come back here and Just when I was ready to Give up on a vehicle purchase i decided to give SoJ a chance. Frank was helpful since the phone call. Will come back here and look for Frank!!!! More
by Catracho56
May 26, 2015
Very good and very happy Our salesman Jerry Johnson was great. He was very easy going during our test rides (we bought a used Subaru) and gave us time to get comfortable with Our salesman Jerry Johnson was great. He was very easy going during our test rides (we bought a used Subaru) and gave us time to get comfortable with the car. There was no pressure and the deal went very smoothly. After the paperwork was completed Jerry took the time to go over all the goodies on our car and how they worked, he even paired our phones with the system for us. All of this was in the owners manual but he made it easier to understand. We wanted an extra key and was able to get it the next day. Everyone was very friendly and helpful. Overall great experience. The service waiting area is great, comfortable seating, coffee, bottled water, soda's and snacks. Only used it for a few minutes though. When I go in for my first service I'll be able to review that aspect of Subaru of Jacksonville. More
by Christie&Bill
Employees Worked With
May 25, 2015
very easy process We had a very pleasant experience buying a new car. No pressure, easy-going, friendly staff. Paul Johnson is great! I would come back here again in th We had a very pleasant experience buying a new car. No pressure, easy-going, friendly staff. Paul Johnson is great! I would come back here again in the future. More
by lovemysubaru
Employees Worked With
May 25, 2015
Attentive and informative service Our visit to Subaru of Jacksonville was intended as an information finding trip. However the salesman who help us was very knowledgeable and we found Our visit to Subaru of Jacksonville was intended as an information finding trip. However the salesman who help us was very knowledgeable and we found a car that fit our needs and decided to go ahead and purchase the new car. We were very pleased with the service we received. More
by newcar@153
Employees Worked With
Other Employees :
Phil Porter Jr. was the business manager who helped us with financing., David Dombrowski
May 25, 2015
Great experience. I had to order the Crosstrek I wanted; it came in 2 weeks earlier than expected. Salesman, Juan, was available for questions/help, but really low-pre I had to order the Crosstrek I wanted; it came in 2 weeks earlier than expected. Salesman, Juan, was available for questions/help, but really low-pressure, very straight-forward and honest; which I appreciated. The financing was a breeze. The finance lady (Anita) was super-knowledgable, friendly and helpful. I will definitely buy from them again when I'm ready for my next Subie. More
by FlaSurfer
Employees Worked With
Anita Clarkson, Juan Hernandez
May 24, 2015
Painless David was very kind and easy to work with. He was so knowledgeable about Subarus and you could tell that he was genuinely interested in the cars. Woul David was very kind and easy to work with. He was so knowledgeable about Subarus and you could tell that he was genuinely interested in the cars. Would most definitely recommend another car buyer to David. More
by sapienza
Employees Worked With
David Dombrowski
May 23, 2015
Third time I have purchased from them ,Never Dissapointed!, Staff are all very professional and honest. Met Edmunds price for my trade. Allowed me to put a substantial down payment on my Visa, wife will be usin Staff are all very professional and honest. Met Edmunds price for my trade. Allowed me to put a substantial down payment on my Visa, wife will be using miles for trip to Italy. More
by Pacifico
Employees Worked With
Paul Johnson was very helpful. A good salesman and a good Marine.
May 22, 2015
Frank Woods Should Be Sales Person Of The Year Frank Great, personable, knowledgeable, no pressure, could not believe the deal he gave me! Explained all details, great follow up after purchase. If Frank Great, personable, knowledgeable, no pressure, could not believe the deal he gave me! Explained all details, great follow up after purchase. If I buy another vehicle I will seek out Frank and do another transaction. More
by MBH
Employees Worked With
Frank Woods
May 21, 2015
Very Inviting Staff was very nice and down to earth. Completely attentive to any needs or questions. Even took care of us well after they were closed. Staff was very nice and down to earth. Completely attentive to any needs or questions. Even took care of us well after they were closed. More
by bickettk
Employees Worked With
May 21, 2015
Professionalism My last car purchase was thirteen years ago and the process is always stressful, or at least I remembered it that way. This experience with Josh was My last car purchase was thirteen years ago and the process is always stressful, or at least I remembered it that way. This experience with Josh was anything but stressful! Not for one instant did I feel that I was being taken advantage of, or being pressured in any way! Josh made it easy and pleasant. He was extremely good and thorough when explaining the purchase details. He has a calm demeanor and when coupled with his professionalism makes him the perfect sales person. As a company you are who you hire so, good job Subaru of Jacksonville! More
by lkk
Employees Worked With
