Subaru of Jacksonville

Jose Torres rocks! We drove into the dealership with our 2006 Forrester, still running and in great shape, and left with a 2015 Outback with more bells and whistles than We drove into the dealership with our 2006 Forrester, still running and in great shape, and left with a 2015 Outback with more bells and whistles than I even knew existed! Jose spent lots of time with us showing us the new Forrester and the Outback. His skills and low pressure technique transformed what was going to be an "information gathering" visit into a new car purchase. Although we were considering a Lexus or an Acura as our next car, we looked at the features of the Outback and asked ourselves why, since our Forrester had never given us a lick of trouble, we would consider anything other than a Subaru. This dealership has always been a pleasure to deal with, whether in buying a car or getting service. We are still waiting for the arrival of the leather to transform the car interior, but I'm sure that we won't be waiting long. More

New Subaru Owner The ONLY complaint we have is that it took all day to get to the negotiated, walk-out-the-door price. Compared to other dealerships we have dealt with The ONLY complaint we have is that it took all day to get to the negotiated, walk-out-the-door price. Compared to other dealerships we have dealt with, Subaru of Jax was by far the most professional. Josh was very nice to work with. Glad to have my new car! More

Excellent experience; Courteous and Professional Out of state, late in the day, Mystery CEL. Pulled up to dealer and minutes later, the code was pulled, problem diagnosed, and even got a software upd Out of state, late in the day, Mystery CEL. Pulled up to dealer and minutes later, the code was pulled, problem diagnosed, and even got a software update to reduce nuisance CEL. Kevin McCarthy was courteous, professional, and decisive. Our 2012 Legacy was healthy and back on the road in 24 minutes. Thanks, Kevin. More

A great buying experience I just bought a new 2015 Forrester. I bought my 1st Forrester in 2002 (which now has 178000 miles on it) from this dealership and my salesman was Jua I just bought a new 2015 Forrester. I bought my 1st Forrester in 2002 (which now has 178000 miles on it) from this dealership and my salesman was Juan Hernandez. I was so glad to see he was still here to sell me my 2nd! I got my car serviced here over the years and in the beginning when I need a loaner I got an old clunker....Now you get a current year car as a loaner so you can always see whats new. My sales experience was great. No hard sell, and fast. Juan drove 200 miles to get the car I wanted and I picked it up the next day. More

No pressure = but the opposite is now the "norm" The ONLY complaint we have in purchasing our new Forester is the amount of time it took to finally negotiate the price we walked out the door with. O The ONLY complaint we have in purchasing our new Forester is the amount of time it took to finally negotiate the price we walked out the door with. Otherwise, Josh was great to work with, and like I said, no other complaints. More

Kim S. is great My husband and I both purchased a car today. I requested a quote from 4 dealerships in advance. Talked with representatives from all 4. Kim made me fe My husband and I both purchased a car today. I requested a quote from 4 dealerships in advance. Talked with representatives from all 4. Kim made me feel very comfortable and was willing to work with me. Kim is also really good with follow-ups. Purchased at Jaxsonville vs the other 3 primarily due to the service Kim was providing. Nice work! More

Honest, Straightforward, No Pressure sales Jerry Johnson is an honest, straightforward, no pressure salesperson. He was patient with all of our questions and worked with us throughout the entir Jerry Johnson is an honest, straightforward, no pressure salesperson. He was patient with all of our questions and worked with us throughout the entire sales process without ever putting pressure on us. We give him our highest recommendation. This dealership also has a number of women employees, which is a refreshing change from the typical car dealer. More

no pressure Jerry was easy to deal with. We looked at and drove the w r x on sunday and went back on friday and bought the car.They did not hassle us. That was a Jerry was easy to deal with. We looked at and drove the w r x on sunday and went back on friday and bought the car.They did not hassle us. That was a very nice change. More

Satisfied WRX owner From the moment I walked in the door, I received excellent service. Frank Woods was very knowledgeable about Subarus and made the process of buying my From the moment I walked in the door, I received excellent service. Frank Woods was very knowledgeable about Subarus and made the process of buying my new car easy; every step of the way, I was met with a smile and positive attitude. I was initially nervous because this was my first major purchase independent of my parents, so having someone like Frank left me completely satisfied. I am so excited to begin the journey with my new WRX and plan on recommending this dealership and Frank to others looking for a car :). Thank you Frank and thank you Subaru of Jacksonville! More

Best car buying experience so far I drove four hours from south west Florida because I found a used truck on cars.com that I really wanted. I read all their reviews and that is why I p I drove four hours from south west Florida because I found a used truck on cars.com that I really wanted. I read all their reviews and that is why I picked this dealership. Mr Porter was helpful from the get-go , answered all my questions and held the car for me for two weeks. As a small business owner I appreciate a great customer service and friendliness just as I ran my business too. The car was right up front ready for the test drive when I arrived and all the paperwork was waiting for me to sign. I left the dealership with my new truck within half an hour. I would like to rate them 6 stars if I could :) I definitely will recommend this dealership to all my friends and family. Thank you Subaru of Jacksonville ! More