Subaru of Jacksonville - Service Center

Bought tires from the service department and everything was perfect from the start to the finish. Will definitely be coming back here for life. Best service department. was perfect from the start to the finish. Will definitely be coming back here for life. Best service department. More

Great service! The service manager Mike couldn’t have been nicer. When we got our new car, we ordered side body moldings and wheels locks. When they came in, we set The service manager Mike couldn’t have been nicer. When we got our new car, we ordered side body moldings and wheels locks. When they came in, we set up an appointment to have them installed. He got us in and out as quickly as possible. The waiting room was clean and the coffee was hot! More

The staff and technicians were super communicative while my car was in the shop; The service manager Mike, was so friendly and very honest, also providing an additional service for a minute vehicle part aft my car was in the shop; The service manager Mike, was so friendly and very honest, also providing an additional service for a minute vehicle part after the intended was taken care of, with graciousness and no expectations. Some of the best service around! More

My service experience at Subaru of Jacksonville was wonderful. They are always very friendly and efficient. They did a great job servicing my vehicle, and communicating with me about its condition. wonderful. They are always very friendly and efficient. They did a great job servicing my vehicle, and communicating with me about its condition. More

Our thanks to Danny for going the extra mile to ensure our experience was outstanding while our Subaru Forester was serviced. His communication and integrity was top notch! We appreciated being treated our experience was outstanding while our Subaru Forester was serviced. His communication and integrity was top notch! We appreciated being treated like family. More

Service department (Jennifer) took great care of me regarding my scheduled visit for a recall service call. Very efficient operation and my car was ready in record time. regarding my scheduled visit for a recall service call. Very efficient operation and my car was ready in record time. More

Quick and easy. Great work and awesome staff. Gabe, Mike M., and Mike B. were the best. They took care of my car in record time. M., and Mike B. were the best. They took care of my car in record time. More

Great customer service Brought my car in for an oil change and overall check-up. Gave, Mike M, and Mike B did a great job. I would recommend this dealership. Fast, effici Brought my car in for an oil change and overall check-up. Gave, Mike M, and Mike B did a great job. I would recommend this dealership. Fast, efficient & neat. More

A+ Service Support Even When Away From Home During a trip to Florida from my hometown in Northwest NC, we were left stranded on the side of the road with an odd clunking noise coming from the re During a trip to Florida from my hometown in Northwest NC, we were left stranded on the side of the road with an odd clunking noise coming from the rear drivetrain. We looked up nearby Subarus, and although Subaru of Jacksonville, FL, was 11 miles further from my location than Subaru of Gainesville, I selected to pay the extra money based on the reviews to have my WRX towed to this dealer. By 10:00 am the next morning, the dealer had already driven the car and diagnosed the issue, which ended up being a bad rear differential on a 2018 WRX with only 13k miles. The part was overnighted and repaired in less than 48 hours of being towed to their dealership. The prioritization and communication are amongst the best I have ever experienced, and I also own high-end BMW M Series and Audi S Series vehicles. Thank you, Subaru of Jacksonville, for getting me back on the road so that I was only 1 day delayed despite the HUGE warranty issue you all faced. More

The service crew was friendly and pleasant to interact with. They were quick and very detailed in everything they did. Thank you for a great experience! with. They were quick and very detailed in everything they did. Thank you for a great experience! More