Subaru of Jacksonville - Service Center

Friendly and efficient. Always have a great experience when having service done to my Subaru Forester. The staff is very pleasant and get the work done quickly. On this vis Always have a great experience when having service done to my Subaru Forester. The staff is very pleasant and get the work done quickly. On this visit they found a nail in one tire and were able to patch it. The waiting area is great and even has some work stations where I can be productive while waiting. Subaru of Jacksonville is a great dealer. More

Oil Change Michael and Gabriel were very friendly and professional. They make you want to come back next time for service on your vehicle. Keep up the great work Michael and Gabriel were very friendly and professional. They make you want to come back next time for service on your vehicle. Keep up the great work. More

Normal service Oil change, tire rotation, air filter and a wash. Perfect. Dealership is very clean and inviting. Snacks and soft drinks are free. Waiting room is Oil change, tire rotation, air filter and a wash. Perfect. Dealership is very clean and inviting. Snacks and soft drinks are free. Waiting room is comfortable and the staff is very friendly. More

The folks at Subaru of Jacksonville are friendly and efficient. This is my second visit there and both visits were very good. Reasonably fast and good follow through. efficient. This is my second visit there and both visits were very good. Reasonably fast and good follow through. More

Everyone is friendly and take the time to make sure I understand everything. The are considerate of my time and get me in and out understand everything. The are considerate of my time and get me in and out More

Exceptional Customer Service!!! My family's experience is a unique story of giving! Subaru went above and beyond to repair mechanical issues on my military son's WRX. This was not My family's experience is a unique story of giving! Subaru went above and beyond to repair mechanical issues on my military son's WRX. This was not an easy task that required a lot of coordination! Phil was the ultimate professional and the kindest of people staying in touch with my son and I every step of the way. I cannot say enough about Subaru, this dealership and Phil. Thank you, Thank you, Thank you!!!!! More

Battery died and was replaced. Battery quit and had to be jumped off. Gabe and Mike M. checked it out and found even though it tested fine and operational, there was a problem with Battery quit and had to be jumped off. Gabe and Mike M. checked it out and found even though it tested fine and operational, there was a problem with it. They checked everything and replaced the battery at no charge because of its problems. This was not the first time we had problems with it and we were extremely pleased with their response. More

Excellent Customer service Took my car in for it's first 6 month service. Gabe, Mike M and Mike B kept me informed and I was out of there in just under an hour. Thanks for the g Took my car in for it's first 6 month service. Gabe, Mike M and Mike B kept me informed and I was out of there in just under an hour. Thanks for the great introduction to Subaru of Jacksonville service department. More

Always a pleasure! I have been a customer of Subaru of Jacksonville for almost 20 years. They have always been efficient and accommodating! I tried another dealer once I have been a customer of Subaru of Jacksonville for almost 20 years. They have always been efficient and accommodating! I tried another dealer once or twice - there is no comparison. I travel over 30 miles and pass at least one other Subaru dealer because these guys are the best. I wouldn't go anywhere else.....Thanks Phil, Jerry, Gabe, Mike M. and Mike B! More

Service appointment was scheduled promptly. Service was available punctually. The whole operation took less time than predicted, and I had a loaner car!! They even washed my beautiful Subaru!! I love my S available punctually. The whole operation took less time than predicted, and I had a loaner car!! They even washed my beautiful Subaru!! I love my Subaru, and am very happy with the service!!! More