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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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December 31, 2019

Express Service Drove up for regular maintenance. Everyone made it simple and easy. SoJax has been great to work with. The lot is a bit crowded and can be intimidatin More

by Greg9strat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B., Gabriel Mulkey
December 30, 2019

Recall for ignition check Was in and out about 30 minutes, thanks to Gabe, Mike M and Mike B. My ride was vacuum and washed also. This is my first Subaru and I am extremely hap More

by Bondo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M. And Mike B., Gabriel Mulkey
December 30, 2019

Great Experience..very convenient and personable. So far so good all my experiences at Suburu of jax have been outdstanding.All the people are friendly and helpful and make you feel like a valued cust More

by Billybob67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B., Gabriel Mulkey
December 30, 2019

My Suburu Croscheck had recall. I could not get to Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. More

by gogo
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

Service Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was a More

by DebbieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Mike Needham was outstanding. Made us feel like family here. We will always come back here because of how he treated us. The service here is great he best. More

by Baquinif
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
December 27, 2019

AMAZING customer service from the service department! Danny Kane Jr. and the service department were outstanding! Without a doubt, this was the best experience I've had at any dealership. this team was More

by Z.L. NAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2019

Great Place! I drive close to 2 hours just to make sure I take my car to them. They always are helpful and get this done right. More

by Teacher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
December 26, 2019

Fast Service and Great People! I never thought about buying a Subaru, until their salesman Dave brought up all the great things aspects about them. Every time i go in for maintenanc More

by Subawoooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe, Mike B, David Dombrowski, Gabriel Mulkey
December 24, 2019

Outstanding service with a smile characterized my visit to Subaru of Jacksonville. From scheduling to completion of work on vehicle I was kept informed of progress on my vehicle ,its needs and cost estimat More

by Elincke
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex?, Kevin McCarthy, Jennifer Becker
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