Subaru of Jacksonville - Service Center

Very fast and polite. Great service. We came in and they were very friendly. They gave an accurate ETA on the oil change which was appreciated greatly. were very friendly. They gave an accurate ETA on the oil change which was appreciated greatly. More

Great Service Service was very fast and even included a wash.. Gabe, Mike M. and Mike B. worked as a team and kept me informed Years ago I worked as a Sales Mana Service was very fast and even included a wash.. Gabe, Mike M. and Mike B. worked as a team and kept me informed Years ago I worked as a Sales Manager for Subaru and would have been happy to have a service dept. as good as this one. More

!st visit for service Express oil change . Inspection found nail in side wall of right rear tire. No road hazard warranty on tire 4750 miles very surprised! Had to purchase Express oil change . Inspection found nail in side wall of right rear tire. No road hazard warranty on tire 4750 miles very surprised! Had to purchase new tire. Gabe and Mike M.were very helpful and got us on our way quickly. Basil Vann More

I had the express oil change. I like that I don’t need an appt. Mike B. checked me in and is always warm and respectful. Mike M. checked me out and was just as kind. I even received a car wash. That is alway appt. Mike B. checked me in and is always warm and respectful. Mike M. checked me out and was just as kind. I even received a car wash. That is always a nice touch. Thanks Subaru Team. More

My service visit at Jacksonville Subaru went real well. Mike Needham the service manager bent over backwards. He got me in and out all went well. Mike Needham the service manager bent over backwards. He got me in and out all went well. More

82,000 mile checkup Associate, Mike, very helpful, courteous and professional. Explained necessary information. Listened to my questions and answered appropriately with u Associate, Mike, very helpful, courteous and professional. Explained necessary information. Listened to my questions and answered appropriately with understandable terms. Very nice dealership compared to other dealership in Jacksonville. More

I do not have my Subie Impreza Sport serviced anywhere other than Subaru of Jacksonville. The entire service department is top-notch and they earn a five star rating other than Subaru of Jacksonville. The entire service department is top-notch and they earn a five star rating More

Very speedy. Attentive, responsive. I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and r I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and rainy (rain pouring down!), and the squeegee was already being used by the service manager ! I am new to this dealership, and before I opened my mouth the service manager introduced himself, and began to check the car's appearance ( I have a 2017 Forester) and began to check mileage, and get everything entered into the maintenance-system. At all times, thelevel of initiative, courtesy, and professionalism was out front. I got an estimate of the work to be done, its cost, and got my paperwork-look at it before work started. The eventual price came out to be 55 cents off ! Because I was first in, and having had experience elsewhere, I knew better than to expect to be first done, but finishing as second one out is just fine with me! A great start! More

Excellent Service Department Gabe,, Mike M. and Mike B. were great! An oil change and recall, along with a hand wash, took less than 30 minutes. They were so courteous to us, A Gabe,, Mike M. and Mike B. were great! An oil change and recall, along with a hand wash, took less than 30 minutes. They were so courteous to us, As former military, this was great teamwork, Cant wait for the next appointment. More

Another fantastic service experience Thanks again to the Service team at SoJAX, Gabe, Mike M, and Mile B. delivered a friendly, professional, and pleasant experience. They are the best! Thanks again to the Service team at SoJAX, Gabe, Mike M, and Mile B. delivered a friendly, professional, and pleasant experience. They are the best!! More