Subaru of Jacksonville - Service Center

Routine maintenance Subaru of Jacksonville is my go-to maintenance facility even though it is over 25 miles from my home. The professional and friendly service makes it Subaru of Jacksonville is my go-to maintenance facility even though it is over 25 miles from my home. The professional and friendly service makes it worth the distance. I always wait for my car and the service is quick and the waiting area is open, inviting and clean. More

Fast Professional Service I came into the express service for an oil change and tire rotation and was greeted by Mike M. I asked about how long for the service and he estimate I came into the express service for an oil change and tire rotation and was greeted by Mike M. I asked about how long for the service and he estimated 45 minutes. I sat down in the waiting room and just about 20 minutes later he came in and told me my car was ready and went over all of the findings during the inspection (everything was great). I spent less than 30 minutes total at the dealership from the time I drove on the lot until I pull out. It's great to have a dealership deliver great service in half the time they estimated. I highly recommend Subaru of Jacksonville for both sales and service. More

Suburu personnel were polite and professional. We were in and out in 1 hour for our six month/6000 mile check-up; the seating area was comfortable. in and out in 1 hour for our six month/6000 mile check-up; the seating area was comfortable. More

No job too small Even for the smallest service (tire repair), given excellent service (had a very slow leak that I could not find on my own) Thank you Even for the smallest service (tire repair), given excellent service (had a very slow leak that I could not find on my own) Thank you More

Great experience with the Service Department! I brought in my Forester for a routine servicing and had a great overall experience. I didn't make an appointment and had some time to kill in the mor I brought in my Forester for a routine servicing and had a great overall experience. I didn't make an appointment and had some time to kill in the morning so I brought it in and they were able to get me in immediately. Within about 45 minutes I was notified that my car was ready. Gabe took the time to go over the technician's report and let me know everything looked great on the car. When it came time to pay I let Gabe know I had received a coupon in my email and he gave me an even better discount than what was on the coupon. More

Service done much quicker than expected I took my 2019 Forester in for its' 12,000 mile service and was greeted by Gabe. He was pleasant, knowledgeable and answered all my questions. The s I took my 2019 Forester in for its' 12,000 mile service and was greeted by Gabe. He was pleasant, knowledgeable and answered all my questions. The service was completed 1/2 hour quicker than I expected. More

Great experience! This was my first visit to Subaru of Jacksonville for service on my forester. All staff were courteous and friendly and the service of my vehicle was This was my first visit to Subaru of Jacksonville for service on my forester. All staff were courteous and friendly and the service of my vehicle was quick but thorough. The customer waiting room is comfortable with complimentary beverages and snacks. The work performed was explained in detail and my questions answered. All in all, I am very happy with this dealership and will be back in the future. Thanks! More

Road Hazard I purchased my Continental tires from Subaru of Jacksonville in July 2019. With this purchase came Road Hazard insurance. I picked up a wicked piece I purchased my Continental tires from Subaru of Jacksonville in July 2019. With this purchase came Road Hazard insurance. I picked up a wicked piece of metal in one of my tires, had to put on the spare, and took the tire in to be fixed. The size and nature of the Road Hazard precluded the dealership from repairing the tire. The Road Hazard insurance picked up the cost of the new tire. I dropped into the dealership without an appointment and expected to have to wait as they assessed the tire and take appropriate action. Michael got me in and out in under 2 hours. I have had nothing but great experiences with this Service department and my 2014 Forester has had all maintenance and repairs done at Subaru of Jacksonville. More

Routine Maintenance Prompt, courteous and professional. Over several scheduled visits, it is a pleasant joy using this service dept. Highly recommended for both scheduled Prompt, courteous and professional. Over several scheduled visits, it is a pleasant joy using this service dept. Highly recommended for both scheduled maintenance and warranty work. More