Subaru of Jacksonville - Service Center

Stellar Service Department This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and e This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and efficiently with smiles and true concern. We appreciate you! You treated us like family. More

Fast, comfortable service I like that I can come in for routine maintenance without an appointment. I barely get myself settled in their comfortable lounge before they come in I like that I can come in for routine maintenance without an appointment. I barely get myself settled in their comfortable lounge before they come in and tell me they are finished. More

Outstanding Service Department & Staff Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had bee Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had been in prevously & needed to return & Mike the Mgr. listened to my concerns and was so helpful in explaining procedures. Everything checked out perfectly on my car and I was so pleased with the care given. Both Mikes made me feel part of the Subaru family and eliminated any concerns I had. I know that my car and I are in good hands at Subaru of Jacksonville. More

Excellent helpful service staff! Service staff is always a pleasure to work with and they provide detailed information about the service they performed. Thanks for always being reliab Service staff is always a pleasure to work with and they provide detailed information about the service they performed. Thanks for always being reliable and completing service in a reasonable amount of time! More

Danny and Gabe the best Bought an Outback from Danny Kane when he was in sales. Outstanding individual, a real asset to the dealership. He is now in Service Dept and brings Bought an Outback from Danny Kane when he was in sales. Outstanding individual, a real asset to the dealership. He is now in Service Dept and brings the same professional, courteous and helpful attitude. Thanks Gabe also for making the experience great, as it always is a Subaru Jacksonville More

Always kind, courteous and helpful Serviced my car in a timely manner. Nice waiting area. Personable service employees. Juan is a patient salesman, answering all my questions. Love Serviced my car in a timely manner. Nice waiting area. Personable service employees. Juan is a patient salesman, answering all my questions. Love the car wash! More

Another great service dept visit! Dan and Gabe got me in early and out even earlier again for my routine service! Always a good experience at Subaru of Jacksonville....fair, honest an Dan and Gabe got me in early and out even earlier again for my routine service! Always a good experience at Subaru of Jacksonville....fair, honest and on time! That's one reason why I am in my second Forester from Subaru of Jax! Thanks....Stan Halter More

Great Experience Timely, friendly, easy I did not have an appt. left work at 1:30 returned by 3:30 They got me in and out, all with a smile. This website, though Timely, friendly, easy I did not have an appt. left work at 1:30 returned by 3:30 They got me in and out, all with a smile. This website, though, is harshing my buzz. I have had to enter a couple of times and then with my profile. This is nonsense - I want to do right by the folks that helped me out today which is the only reason why I'm persevering. I don't like having to jump through so many hoops to say that this team was great. More

Always great service I brought my Forester in for an oil change and recall service. Gab greeted be by name, directed me to the comfortable waiting area and took the car in I brought my Forester in for an oil change and recall service. Gab greeted be by name, directed me to the comfortable waiting area and took the car into service. In a short time Dan called me and reviewed what was done, answered my questions and I was on my way. Everyone in this department is courteous, knowledgeable and a pleasure to deal with. More

Subaru of Jacksonville is like family We talked about buying a Subaru for several years before actually going forward with the purchase. We've been super happy with our decision to buy a S We talked about buying a Subaru for several years before actually going forward with the purchase. We've been super happy with our decision to buy a Subaru Outback from Subaru of Jax. We were so pleased with the first Outback and the SOJAX team, two years later we bought a second Outback! The SOJAX team is unlike any other dealership's team we've worked with. We bought both of our Outback's from Jerry Johnson, an outstanding salesman. If only all our other sales experiences were like working with Jerry!! Russell Hyatt and his service team are top notch and go above and beyond every time we have questions or need service. Again, we wish all of our service experiences with other businesses were as good as the service Russell and his team provide. In short, if you want a good vehicle - buy a Subaru (from Jerry or any of the SOJAX team,) If you want a good dealership team to support you AFTER the sale, go to Subaru of Jacksonville. They do it right! More