Subaru of Jacksonville - Service Center

Passing through town and needed a quick fix on our AC unit. We were passing through town on our way to Minot, ND towing our Forester behind our motorhome and we were able to get in-and-out in less than 1.5 hour We were passing through town on our way to Minot, ND towing our Forester behind our motorhome and we were able to get in-and-out in less than 1.5 hours. We arrived at 7:30 AM and were driving out of there at 9:00 AM. Great service, great coffee and great staff! Thank you! More

Service Department The service department was courtious, through and on time. They called to let me know I needed tires soon and gave me an estimate for the replacement The service department was courtious, through and on time. They called to let me know I needed tires soon and gave me an estimate for the replacement of the tires. There was no sales pressure. I appreciate their help. More

8/12/2019 I love SubaruOfJax! They take good care of me!! Now I just need one in Saint Augustine. I appreciate good customer service and worked in this area for I love SubaruOfJax! They take good care of me!! Now I just need one in Saint Augustine. I appreciate good customer service and worked in this area for many many years. If I get good service I like to share! More

Great Staff and Great Service Great experience for a service. It was professional, quick, detailed, explained thoroughly, and superb results. I left completely satisfied and please Great experience for a service. It was professional, quick, detailed, explained thoroughly, and superb results. I left completely satisfied and pleased with my service and the interaction with staff. More

Best service in Jax This place is always busy because they're so much better than anywhere else close by. The people are nice and helpful and they stand behind their work This place is always busy because they're so much better than anywhere else close by. The people are nice and helpful and they stand behind their work. Rates are reasonable, too. This is the only place I'll take my Subaru. More

Always kind, courteous and helpful My appointment time was met, my car serviced and washed with little or no extra waiting. Customer lounge was clean and neat with adequate work areas. My appointment time was met, my car serviced and washed with little or no extra waiting. Customer lounge was clean and neat with adequate work areas. I was greeted promptly by my service technician and the service on my car was explained in detail. A loud "shout out" to my salesman, Juan, who was so patient with me in the blistering sun while we went over my endless questions about indicator lights and other "buttons" and what they do. An old lady appreciates kind attention. More

Excellent Service I was traveling home from Mayo Clinic and happened to look at my mileage and realized I needed an oil changed. I pulled into Subaru of JAX and right I was traveling home from Mayo Clinic and happened to look at my mileage and realized I needed an oil changed. I pulled into Subaru of JAX and right into the Service department. I was greeted by 2 Service personnel who asked a few questions and also recommended new wipers since its the rainy season here in North Florida. They recommended a local restaurant and the vehicle was completed before I returned. Service while you eat! Never had this kind of quick and thorough service from a dealership and I have and will continue to recommend Subaru of JAX to anyone looking for a great car with great Service. More

Pleased Experienced a transmission issue with my 2011 Outback with 80k miles while our running errands with wife. I was able to get it to Subaru of Jacksonvi Experienced a transmission issue with my 2011 Outback with 80k miles while our running errands with wife. I was able to get it to Subaru of Jacksonville where I was meet by a friendly service agent. He asked us to give him about 10 minutes to diagnose the problem and would get back with us. About 10 minutes later he came back and said it was a transmission issue and asked me to come to the service desk where he turned me over to a service writer. Expecting an expensive bill, I was quite surprised when he said my transmission was covered under warranty. xxxxxxto Subaru! What made Subaru of Jacksonville stand out is that the service writer offered me a loaner car and my wife and I were back out running our errands in less than 25 minutes! The next day, my Outback was fixed and when I went to turn in and pick up my car, I was in and out in less than 10 minutes. I have always said service should be “Quick, Effective and Efficient “. Subaru of Jacksonville certainly meet those expectations and exceeded them with their friendly staff. Well done! More

Caring people and great follow-up. Own a 2018 Subaru Outback and it has been just a pleasure dealing with everyone servicing my car. Had I known how wonderful they are beforehand, I wou Own a 2018 Subaru Outback and it has been just a pleasure dealing with everyone servicing my car. Had I known how wonderful they are beforehand, I would have purchased my car from them! Next time! Thanks to all the staff!! Especially Kevin! More

We drive past 2 dealerships to make it to SoJax We drive past 2 Subaru dealerships and over 150 miles to have the services done on our Legacy because the quality of service we receive is that much b We drive past 2 Subaru dealerships and over 150 miles to have the services done on our Legacy because the quality of service we receive is that much better. More