Subaru of Jacksonville - Service Center

Prompt and Professional Service Recently, I used the Express Service for a recall item and an oil change. As with ever service event at Subaru of Jacksonville, it was a pleasant exp Recently, I used the Express Service for a recall item and an oil change. As with ever service event at Subaru of Jacksonville, it was a pleasant experience. Dan and Gabe performed the service plus rotated the tires, did a multipoint inspection and replaced the cabin filter. This prepared my 2017 Legacy for an upcoming 1200 road trip. All this done in under the hour predicted. Subaru of Jacksonville hires great people and trains them well. The staff is friendly, polite and professional. It is the best dealership experience I ever had. Highly recommend them. More

Unexpected tire troubl I cannot recommend this dealership enough. It is a pleasure to have your car serviced normally, but today I had to unexpectedly replace a tire. I didn I cannot recommend this dealership enough. It is a pleasure to have your car serviced normally, but today I had to unexpectedly replace a tire. I didn’t have an appointment, but they got me right in and had me out within an hour. They are friendly, courteous, and professional and keep you apprised of your car’s progress the whole time. It was a great experience and special thanks to Danny who was my quarterback :) More

Initial visit to Subaru of Jacksonville This was my first visit for service as we recently moved to Jacksonville. My 2016 Legacy needed an oil change an tire rotation. I used the Express Oil This was my first visit for service as we recently moved to Jacksonville. My 2016 Legacy needed an oil change an tire rotation. I used the Express Oil Change entrance and was welcomed, explained all that would be done at this visit. I could not be more satisfied with the quality of this visit and the timeliness of performing the work. More

Fast and Friendly Pulled in and was greeted by Jennifer. Let her know I was just in for an express oil change and rotation, and she said I looked familiar and took the Pulled in and was greeted by Jennifer. Let her know I was just in for an express oil change and rotation, and she said I looked familiar and took the car back in with no further questions. After a short period, Gabe let me know the car was ready, went over the details, and walked me back out to the car. Both Jennifer and Gabe were very polite, friendly, and efficient. More

Out of town service There is nothing worse than having automobile problems when you’re out of town. Came out the middle of my workday to find my tire flat on my 2019 Sub There is nothing worse than having automobile problems when you’re out of town. Came out the middle of my workday to find my tire flat on my 2019 Subaru outback. 400 miles from home. AAA told me the tire was destroyed and after starting with tire stores I finally did what I should’ve done in the first place. I called Subaru!!! Gabe took great care of me. They rotated my tires changed my oil and fixed my tire. The total time I was in that dealership was only 48 minutes ! Thank you so much to Subaru in Jacksonville Florida for making this customer feel like he was right at home. If I could’ve given these folks 10 stars I would’ve done it !!! More

Ready for the Road Trip Ready to take my Subaru on the road. Needed oil change and tires rotated. They also took care of a recall issue that I had forgotten to mention. Fanta Ready to take my Subaru on the road. Needed oil change and tires rotated. They also took care of a recall issue that I had forgotten to mention. Fantastic service and a free car wash! in the Express Lane! Good People. More

Super courteous, Fantastic Work. Everyone was very friendly and accommodating. Service was performed without issue, car came out feeling like a million bucks. Attention to datal is on Everyone was very friendly and accommodating. Service was performed without issue, car came out feeling like a million bucks. Attention to datal is on point, reinvigorated the passion for my car. More

Always nice I’ve never had a problem at this dealership. Everything has always gone smoothly and quickly. Staff is nice and easy talking to. Would recommend. I’ve never had a problem at this dealership. Everything has always gone smoothly and quickly. Staff is nice and easy talking to. Would recommend. More

First Oil Change Very happy. The service was done quickly, and the car was washed for me. Making the appointment was easy on the app. Very happy!! Great Service D Very happy. The service was done quickly, and the car was washed for me. Making the appointment was easy on the app. Very happy!! Great Service Department. More

Went in for oil change... got oil change and a car wash ! In and out in 25 minutes -oil change, air filter, car wash and inspection. Everyone was professional, efficient and friendly from initial purchase to In and out in 25 minutes -oil change, air filter, car wash and inspection. Everyone was professional, efficient and friendly from initial purchase to any service needed. More