Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,077 Reviews

2,077 Reviews of Subaru of Jacksonville - Service Center

Sort by
August 05, 2022

Mike was knowledgeable and very helpful. We had to tow our car in from Georgia because we couldn’t find anyone that could address the transmission issue. We immediately felt like we were in More

by belle.isle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Subaru of Jacksonville responded

We're so glad you found your way to us! Thanks for trusting us and welcome to the SOJAX family!

August 04, 2022

Always a pleasure working with Mike and the team at SOJAX. Everyone is very professional and helpful. More

by aceatthis
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Subaru of Jacksonville responded

Thanks for the great review and 5-stars! We appreciate you choosing us to keep your Subaru on the road. Thanks for being part of our SOJAX family!

August 02, 2022

Great overall service. Everyone is very helpful and knowledgeable. Facility is great too with a comfortable and relaxing waiting area. More

by rfb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Subaru of Jacksonville responded

Thanks so much for the kind words and great review! We appreciate you being part of our SOJAX family!

July 29, 2022

Great dealership and service dept. .Danny my service advisor found my problem I was in and out of there in an hour highly recommend Subaru of Jacksonville thanks More

by Kathleenabraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Subaru of Jacksonville responded

Thank you for the kind words about Danny! We love having you as part of our SOJAX family!

Aug 02, 2022 -

Kathleenabraham responded

Thank you guys….your the best!❤️

July 29, 2022

My service rep. Mike helped us get our 2019 forester in tip top shape after just buying it a month earlier. This was done at no cost to me, so they did right by us. More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Subaru of Jacksonville responded

Craig, thank you for your patience and giving us the opportunity to make sure you're happy! We appreciate you being part of our SOJAX family!

July 25, 2022

We have been customers since 2019. Awesome service and care for customers. Thank you, Subaru of Jacksonville! More

by sarah.evans2714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Subaru of Jacksonville responded

Sarah, we so much appreciate you being part of our SOJAX family. Thank you for the kind words and 5-stars. We look forward to seeing you soon!

July 18, 2022

Always friendly and quick. My 2005 Baja loves her spa days at Subaru. 😍 Thanks guys More

by Gmcneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Subaru of Jacksonville responded

Yay! Thank you so much for the great review! We love having you and your Baja as part of our SOJAX family! We look forward to seeing you soon.

July 17, 2022

Mike Needham & Mike Henry made a huge impression on me. Their care and professionalism stood out most of all. Thank you for a great team! I trust my care in their care. More

by angilo14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Henry
Jul 18, 2022 -

Subaru of Jacksonville responded

angilo14, thank you for such a great review about Mike & Mike! We value you and we are glad you felt that. Thanks for being part of the SOJAX family!

July 14, 2022

Did a great job. Schedule for several maintenance issues and an all day appointment. My car was ready in a few hours plus they service a recall without having to sc More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Subaru of Jacksonville responded

Raul, thanks for the great review and 5-stars. We love having you as part of the SOJAX family!

July 13, 2022

Mr. Needham was polite and helpful. He listened to the odd problem with my car, inexplicably stalling on occasion. He explained what signs of trouble to look for. More

by JHayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Subaru of Jacksonville responded

JHayden, thank you for the kind words and five stars! We appreciate you!

...
22
...