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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,078 Reviews

2,078 Reviews of Subaru of Jacksonville - Service Center

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May 12, 2022

Awesome customer service. You explain the issue that you have with your car and quickly find the problem. More

by Bfebo1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Subaru of Jacksonville responded

Bfebo1988 - thanks so much for the great review and being part of the SOJAX family!

May 10, 2022

From the moment we arrived at your dealership we were treated with fast efficient service. Mike was very professional and personable from start to finish. We also need to mention your staff who answer More

by bodenstedt65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Subaru of Jacksonville responded

bodensted65 - we can't thank you enough for this review. We so much appreciate you being part of the SOJAX Family! THANK YOU!

May 07, 2022

Very informative. Completed the work in a timely manner. Thankful for my business. Gave a coupon for a free car wash. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Subaru of Jacksonville responded

Kat, thanks so much for the awesome review and for choosing SOJAX! We love having you as part of the family!

May 07, 2022

Everything went just as promised. the loaner was ready and I was on my way.no Surprises at checkout. More

by Billybob67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Subaru of Jacksonville responded

Billybob67, we are so happy your experience with our team was a great one. Thank you for choosing SOJAX!

May 06, 2022

An unexpected event happened while my car was brough in for service. The service team and management went out of their way to make sure everything was taken care of, and that all the issues were resolved t More

by ameliamike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Subaru of Jacksonville responded

ameliamike, thank you so much for your patience and trust! We love having you as part of the SOJAX family!

May 01, 2022

Courteous and professional, even when they’re so busy. They get the work done on time as they commit to do! More

by bonnie from Amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Subaru of Jacksonville responded

Bonnie, thank you so much for this review, it really is so kind and we really appreciate you noticing that we are always trying hard no matter how busy we are.

April 29, 2022

Best service center in town. I was impressed with the quick and detailed service. The customer service is superb. I highly recommend the whole team. Special thanks to Kimberly More

by efeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
May 02, 2022 -

Subaru of Jacksonville responded

efeli - we're so happy to see you have had a great experience with both our sales and service departments. Thank you for being part of our SOJAX family!

April 28, 2022

Excellent service every time I go here. My car was taken very good care of and I am happy with the work they did. More

by bjjgd45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Apr 28, 2022 -

Subaru of Jacksonville responded

bjjgd45, we're so glad you have had great experiences with us. Thank you for trusting us and being part of the SOJAX family!

April 27, 2022

Mike Needham took care of my car problem with knowledge and professionalism. He went above and beyond More

by jumary81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Subaru of Jacksonville responded

jumary81 - thanks so much for the great feedback. We are so happy to hear that Mike was able to help!

April 26, 2022

Mike was so helpful and honest. Saved us over 1,000 dollars and got the car in and out as quickly as possible even without an appointment. We are so grateful. Thank you More

by lauren Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Subaru of Jacksonville responded

Thanks so much for the great review, Lauren! We are so glad to hear about your great experience with SOJAX and Mike! We are grateful you're part of the SOJAX family!

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