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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

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June 26, 2021

Best dealership in Florida. The US. Maybe the world…i was treated like a queen and a friend. The only thing the employees need is some more confidence to share how great they are! More

by Cbm2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike mClennon, Lindsay Carter
June 26, 2021

Took good care of doing routine maintenance as well as recall repair. Only have one detractor, that I had a coupon on phone, sent by Subaru, but I forgot about it & nobody ever asks if I have any discount More

by Imprezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

The service department was great and made the entire process very easy. Professional, knowledgeable and friendly! More

by Donna G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Impeccable service. Very good attention to detail. Very cognizant of my time. More

by davidk2482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
June 25, 2021

Best guickxpress service everyone had a smile thx professional and polite😎 More

by Djcnpnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
June 24, 2021

Danny was an amazing help during the whole process. Kept me informed every step of the way. More

by Tim Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
June 24, 2021

I went for an oil change and it was a pleasant and quick experience. More

by davidjdouglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

They went above and beyond to fix my problems. They were kind and my car was fixed by the end of the day. I even received a loaner car. More

by Celsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

This dealership is the place of high professionalism, courtesy and respect to the customers. Every visit there leaves the feeling of pleasure and satisfaction. Service makes me confident that my car will More

by Kapraz55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

Have owned my Subaru Outback for 3 years now and ran into two issues. One was covered under warranty and that process went smoothly. I was even given loner. The other was a unusual issue and the service depa More

by Justin R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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