Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

Sort by
June 14, 2021

I brought my Forester in for a recall repair. I would have been given a loaner car but I decided to wait instead. I was told 2 hours but my car was ready in a little over an hour! More

by doxie7256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

All went well as always, glad to make the 40 mile one way trip. Looking forward to the return of the car wash as part of the express service etc. More

by Huffmanp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

Subaru of Jacksonville is by far and away THE standard of dealers by which all others should be measured. Great experience,.. who knew a simple oil change could be such a delight. More

by monty
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barba
June 12, 2021

Asked for gasket/molding on outside bottom of windshield to be fixed. I forgot to check before we left to make sure it was done. Checked when we got back home and it had not been fixed. Also, thought it More

by bddasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

Always helpful and speedy service. Michael also gave me a detailed breakdown of what I should expect price-wise for my 60,000 mile and tire service. More

by Dac.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda, Michael Berry
June 12, 2021

Danny was extremely accommodating. Communication was fabulous. I brought my car in a day early, and unbelievably it was fixed that very same day! I have always had an excellent experience at your dealer More

by clamont002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

I had an unexpected tire issue, called Subaru for advice, talked with Craig, he asked if I could bring in the car that afternoon, I did so, and Subaru resolved the problem. The service was efficient, provid More

by addison.12k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
June 11, 2021

Pleasure to do business with as always. They keep my Subaru in tip top shape. The AC went out at 103k miles just needed a relay fixed and on my way. Thank you More

by flacrowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Even though I showed up at the service department around lunch time the service team was able to get me in right away. I was there for an oil and filter change plus tire rotation and was in and out in less More

by seadeyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey, Michael Berry
June 10, 2021

Very nice service. Everyone was very friendly and the service was outstanding. This was my first experience at the dealership and I will return in the future. More

by Subaru 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
...
67
...