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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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May 15, 2021

Danny is a fantastic employee. Suburu is lucky to have his professional and pleasant personality as the representative of your company. I hope we'll get to buy another Suburu soon. More

by Amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale, Josh Sereda, Michael Berry, Dave Bailey, Jerome Rhone
May 15, 2021

We had a recall issue on our 2018 Subaru Forester and Mike Needham took care of everything for us. We made the appointment and the car was back to us the same day when normally you must leave the vehicl More

by Doug_UGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Fast courteous, friendly service. I was in and out in less than an hour for oil change, tire rotation and SUV inspection. Waiting room was very clean and attractive. More

by Jomck1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
May 13, 2021

Gabriel was very accommodating during my oil change. He went and informed the techs that my Subaru took less oil than other models. Also, I left a bottle of water at the service desk and he walked it out More

by Semperbigelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Mulkey
May 13, 2021

On time, very helpful and courteous. Mike Needham was very helpful on my two visits for service at Subaru of Jacksonville. Nice amenities in the waiting area. More

by mikemwn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
May 13, 2021

We appreciated the quick and efficient service you provided today, plus the extra time to share the good directions to get me home easily. Thank You More

by bobboydfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
May 13, 2021

I dropped in from out of town and within 5 minutes they were taking my car back for service. I am much more than pleased😀 More

by m1747w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
May 13, 2021

I have had my 2017 Outback serviced in four states. Luckily, this dealership is my home base! I usually wait in the waiting room, which has plenty of room, work stations and a play area. Always clean More

by SJ Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Gabriel Mulkey
May 12, 2021

Mike and the service team have provided amazing service each consecutive time that I come here. They make you feel appreciated and provide over the top care that you won’t see anywhere else. Having worked More

by Bgochis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

As usual, the whole team was great. Service was quick and efficient. I also learned a few new things about some of the car's features. More

by Cheligman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
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